Comfort Inn Central Review

Awesomely nice!!! Eric is the best at customer service. Thanks Eric!!

Horrible the manager Nicole Montya let an employee by the name Mariah Peters attack another employee by the name Alexis Deluna Nicole did nothing to stop at her place of business this hotel is so tacky and ghetto. And the manager Nicole allowes her family members to work under her isn't this illigal???? I do not recommend this hotel at all it is so unprofessional. I have the whole assult on video and when I attempted to show the manager Nicole she refused to look at it and told me to leave the property or she would ban me from the hotel.

Important points. 1. Bring earplugs 2. I hope you like extremely firm mattress. Let's start with the good. The staff is friendly. There appears to be ample parking. It looked like there were renovations being performed judging by the painters I met near the elevator. There are plenty of places to eat within a reasonable drive and getting in and out from the hotel isn't too much of a chore. Now for the bad. They are located right next to the freeway and it's loud. There are train crossings within the vicinity and you can hear them blowing their horns several times a night. The beds are less comfortable than being on a concrete floor with odd shaped rocks being used as a cushion. I was woken up several times through the nights I stayed by the sounds of jake breaks, trains, and back/hip pain from the beds. Maybe if "permanently closed" sliding glass doors were replaced with a short wall and nice glass windows to keep the sound out it would be better. Mind your step getting into one of the two elevators, there is a tile missing and it's a toe grabber.

Wi-fi did not work. Also, room TV was disconnected and had to move dresser to plug in to outlet.

Great room, clean and comfortable beds. Breakfast was good and was served by employees. One of my favorite chains of hotels to stay at!

An older but not bad hotel located right off the highway. The bed was confortable, the room was a little small feeling with 2 beds in it. Theres a small balcony. The water pressure in the shower was amazing, they had 2 shower heads going at once which is something you dont see in hotels. They have a marketplace to purchase several snacks and drinks. Theres also a big gym and a business center. Looked like they were still renovation areas of the hotel. Theres an outdoor pool which was closed off still. They have a bar next to the lobby. Theres also free breakfast which I didnt make it down to but read other reviews saying it's not bad. When checking in, I happen to have come at the same time as several others. There was only one person at the front desk and it took about a half hour to get us all checked in. She tried to speed up at the end with myself and the people that were behind me but I ended up feeling neglected as she started helping them and all I needed was to sign the paperwork and get my key card so I ended up standing there waiting a little longer. Overall, I would stay again if in the area.

Nice place. Highway that runs next to it was a bit loud at night.

Very clean and nice front desk people it has a pool and a small gym as well as a business room won't lie very nice

Very disappointed given other reviews. Hotel room had filthy carpet (huge stains), dirty walls and curtains, only 1 hand towel and no soap. Hotel staff brought up soap and 2 pool towels. Pretty fun down. Beds were fine but would not stay here again.

A nice breakfast in the morning. Clean and comfortable rooms. Though we had to wait 30 min for them to clean a room a 4 am. The reason claimed was overbooked and they clean the rooms on demand.

Wonderful staff especially the bartender cheryl and her staff.

Great room for attending a conference. Nice beds. Good enough breakfast. Open until 10am which is a nice change from other hotels.. Easy access from freeway. Crummy internet though. Fast elevator. Outdoor pool. Tiny bathroom. Nice television.

The bar and grill was the main reason i stayed and why i would return Kelly the bar tender was very attentive mad sure ialways had a drink and was quick to bring the food i ordered also the food was great

Great clean comfortable room. . . Friendly staff. . .
Absolutely 5

Wonderful bene home for 35 days or so since I totalled my car 15 mins from downtown on 12 or 8 bus and walking distance from 1 dispensary and near mcdonalds wendys gas station liquor store and ethnic bodegas thornton ain't to hood whatsoever but thornton and @comfortinncentral get down!

Hotel was easy to find right off of the I. Check in was fast and easy. Friendly staff. Room was clean. Breakfast had a lot of variety, something you don't find with a lot of with continental breakfasts. It was very good too!

What can I say I love this place the rooms are perfect the dual shower heads for couples are accident roomy spacious and the breakfast is cater to a person's liking me and my honey love this place a staycation every time we want to get away

Strandard hotel. A bit of highway noise even though I requested a quiet room. Still not disturbing. Pretty clean

Water coming through ceiling and walls because of heavy rain in lobby and hall's.

Nice staff and lobby. Good parking. Very aged hotel though. Thin walls and clunky loud air conditioning.

Booked a room asked them to please cancel because covid 19. She said we can cancel but cant refund because the booking was done after the full refund time. They charged me anyway.

I checked out of the hotel and the girl said no one stayed in that room and that The reservation was cancelled. My card was charged and they wouldn't honor my rewards points.

100% smoke free. The hotel does a good job posting this and reminding guest of this, but some guest don't follow this, but overall no smoke smell. Great breakfast provided with stay including omelettes made to order! Front desk was always very helpful every time I needed something. If you are in Denver, I would recommend staying here.

Good start.... Night one of fave was decent but the room is way over priced at $180 a night... Breakfast is good and wifi is fast

Probably would give no stars at all if that. We got a non-smoking room for the night and mentioned that we will be checking out early in the morning (4-5am). For a hotel with such good ratings, and is supposed to be a smoke free environment, the hallways reeked of marijuana, bugs crawling on our hotel room floors, and I ve been waiting for 30 min now for someone to come to the front desk and check us out of the room. There is no bell to ring, the front desk person is no where to be seen, this is ridiculous and super inconvenient! We ve got places to be, not wait all morning to get checked out properly!

Update: just checked out and the front desk lady Equino, had a nasty ass attitude. How disgusting! The hotel needs more people that can speak English properly and good customer service. Approached 2 ladies while waiting for the ride front desk lady and they wouldn t even speak English. Would not recommend to anyone.

Literally the worst place to stay and stole money out of my account don t trust these people

Security looking at you like there's something going on, but let the homeless do whatever and wander aimlessly

Stayed a couple of nights at this motel, left Sunday morning. Sunday afternoon realized we had left a $900 pair of boots in the room closet, called the hotel and informed them of the problem. They asked me to call back and they would check and see if they found them. When I called back they said they were not in the room, so the non English speaking illegal aliens stole my boots!! I left 3 calls for management to call me, not once did they call me back!

I personally didnt like the room very much. The room was very small no main light other than couple lamps in other words very dark. However it was very clean with the exception of the carpet it smells Old!! Also when checking in they kept me waiting for like 20 min because they couldn t find my reservation. The receptionist with the orange/carrot hair is very rude. She spend the whole time fixing her make up and hair as if that was her job. She didn t provide any attention to customers in fact everytime I tried to ask her something she would ignore me and look at her hair on a mirror. Tbh I hope a manager can address that to her or get rid of her because that is very disrespectful to anyone. Very poor customer service. I also had security wake me up at 2am ask me to move my car cuz It was parked incorrectly. Like really? Totally interrupted my sleep. In addition Breakfast ended at 9am to me that s very early if u want to sleep in. The area is horrible although it was close to the a concert I was attending. Can t really find any restaurants around the area Would probably not stay here again.

Large breakfast area, good customer service, currently under remodel, and some amenities not available

Rooms are too loud. It is right next to the highway

Nice motel. Great breakfast. Good service. Very good rooms and it's amenities.

Overall nice

Its easy to navigate and better than expected rooms

Good, didn't have hot water, but they switched me right away.

Nice hotel that appears to be going through a little renovation. The rooms were very comfortable, clean and nice. Ther breakfast was to die for, one of the best hotel breakfast I've ever had. Lots of variety! The staff was very accommodating and helpful.

Our stay was amazing. We stayed for four days. Even during covid, everything was great. Their breakfast was super good it was a hot breakfast. Loved the mountain view from our balcony.

Worst hotel I ve stayed so far. I ve stayed in over a 100 hotels in the last 5 years. Hotel is shabby - I m not cutting any points for that. Reason for 1 Star is poor customer service. No WiFi connectivity- when asked at the reception. They called me downstairs with all my devices only to tell me that something wrong in the settings! (of all the devices??). Didn t care to find me a fix. Besides that, broken fridge/ no ice vending machines/ tv doesn t work / very sad and inefficient front desk. Pros: average breakfast. Overall: wouldn t stay in Comfort Inn again.

The price was reasonable, however the beds were uncomfortable and I requested a wake up call and never received it.

Friendly, helpful, staff. Great breakfast and dinner at no charge. Nice clean room. Will definitely stay at Comfort Inn Central again.

Could use a little maintenance for the price but the location is great and bed is super comfy and thats really all I cared about on the visit

We stayed here for a week, and we were very satisfied with Lili @ the front desk for her great customer service! The free breakfast provided each morning, was a very nice perk! Really enjoyed our stay here!

Hotel common places where not very clean. The elevator was not clean there where stains on the floor in the elevator. Room was clean, but smelled of cigarettes, and there were cigarette burns in the carpet. Two of the lamps in the room where missing bulbs. Front desk staff where cordial.

Small out dated bathrooms, unrepaired holes in the walls, unrepaired water damage in the bathrooms, they have the beverage machines set up so they only accept CC so you get charged $2.50 for a can of soda. On the good side the beds seemed newer and we comfortable and the room was clean.

This hotel is nothing more and nothing less than what it is. It is a 2 star hotel in the more industrial, part of Denver. If you have to go to Commerce City for anything or the Denver Merchandise Mart, then this is a good option. You will be able to get to the places that you need to go without too much I25 or I70 headache. Is it the cleanest? No. Next time I will bring some Clorox wipes and do a quick wipe down in the bathroom. The beds are comfortable and it s about 1/3 the cost of downtown. Would I use this hotel as a base for a Denver vacation! Absolutely not. It was fine for where I needed to go in the middle of the week.

..... bad for quality, irdine and cleanliness .....
Forget the people who frequent it .......

Awful location with nothing going on around it. Thank God for the delicious Red Rooster restaurant that was in walking distance and a liquor store. There's also a dispensary across the street. Staff was very nice and they serve yummy cookies at the front desk. Room was spacious clean and comfortable

Looks like a nice place. I didn't stay just visited some one who is!

I walked in and walked out. The only redeeming quality was the sweet girl at the front desk. So disgustingly dirty with bodily fluids on the curtains and a sticky floor. All areas of the hotel stunk too. We got our money back and ran to to the Hilton at the Tech center. Please don't stay here and don't believe the four stars. I give it a one just for friendliness.

perfect place to stay, just a drive away to everything you need in the city

Amber and Renee were working the front desk and were extremely kind. We appreciated their service and how accommodating they were for us.

A friend and I stayed here on New Years Eve after going to the Grizzly Rose's NYE party. We were looking for a place where we & our husbands wouldn't have to worry about our safety all night, as hey both had to work on NYE. Great location, SOOO close to the Grizzly Rose & really, NOT FAR AT ALL from the downtown Denver area! Maybe a 10-12 minute car/Uber ride from the downtown Denver area. Rooms clean and spacious...cleanliness and location safety were our #1 concerns!! In comparison with costs of rooms in the immediate AND surrounding downtown Denver area, this place was AWESOME! Complementary breakfast included, fitness room for workouts, bar/restaurant, small onsite convenience store, great room rates and friendly front desk staff (well...all but 1 of them) make this hotel a no brainer!!!

Ice machine broke on floor. Sliding door in room had no handle, couldn't use side doors for entry.

I spent 5 days at this Comfort Inn. My first interaction was with the front desk upon check in and was great. It was busy but it was clear that Monica and Kendra work well as a team. They both welcomed me as a diamond member and thanked me for again choosing Comfort Inn.
I will definitely stay here again.

Easily accessible by vehicle.
Large and relatively clean rooms when the staff has time to clean!
Big breakfast room. At breakfast you can have your favorite omelette prepared.

Been here for about a month total. Just to let you know the morning manager bailey has got the worst attitude ever. She's not friendly and very arrogant. On the other hand the best one behind the desk is Monica. She's very friendly and helpful with what you need. Great rims fantastic breakfast

I stayed during the WESA Mart. I am not giving 1 star because of the condition of the hotel. It was a clean room, clean facility and breakfast and dinner was great. I am giving them 1 star because of ONE employee. She was in housekeeping. In front of customers, in the front lobby, she LOUDLY discriminated against them. She then started talking very negatively about them to one of the hotel guests. A manager should be aware of this because this is no way to treat another coworker or be a reflection of this hotel. I regret not saying something, but I was in complete shock of what I was hearing.

One of the best locations with the most reasonable prices.

The breakfast here is great. But other than that, it was just an alright hotel. It s a good location, just outside of downtown Denver. My room had a deck, but don t expect a deck that you can sit out on.

Really Nice Hotel & the Breakfast was Awesome (large variety). Rooms have small balconies too.

Very clean. Nice rooms, though I would have liked to have a separate sink outside the bathroom. Very good breakfast. Much better options than the standard dry pastries and old bagels. Pool looked very nice, though I didn't get a chance to use it.

Good. Prices for the. Hole. Family. For. a. Week. Stay,. The. Family. Will. Like. It...

This hotel is conveniently located right next to the highway. The staff was very nice

Very comfortable, nice rooms and excellenct breakfast.

Stayed here many times and enjoyed it. Today my husband walked in to get a room (with clc card)and they said they didn't have any. I called and they had more than one to choose from. No longer trucker friendly I guess.