Comcel Reviews

Very late attention to the public and when it is to claim worse

There is never a person who can really attend to one, the answer is always that the person in charge or is, and they are not able to give information to one.

You must be super attentive to the turn, because after 2 minutes his card expires. and many times the turns do not come out quickly on the screen

I went in quickly because there were no people, the executive took good care of me. It is unfortunate the amount of things that executives must fill out to do any procedure and there was not even a chair for me ... the 3 security questions are ALWAYS another funnel, they ask things that one does not have to remember, such as how long it has been Directv service. To be sent to ask 3 of your own security questions, such as what is your father's second last name, that's much easier to remember than how many years ago you opened an account in Bancolombia ...

Only 2 boxes for ATE der more than 50 people, a disaster

It is close and also how they removed the attention center of Hacienda Santa Barbara, because there is no other close to the 100 with 15

Good place even as it is customary in these places many people waiting in line while the staff in corners talking instead of supporting and attending

In short, Colombia does not have service providers up to par. And Claro is the worst example ...

Place to buy cell phones and customer service .. Some days the boxes are very full

Service not as delayed as in other clear care centers

Sincerely there are several workers who do not know what Customer Service is ... However, the 3rd time I visit the place due to a simcard activation error in a center, because another person solved me in less than 3 minutes ... I recommend to clearly monitor customer service courses ....

In addition to the lousy and slow attention, the place feels like a pirate.

Sale of cell phones and services, if you arrive early it is very agile in attention

The service is very good and the attention is very agile. It does not take more than 15 minutes to be called. Recommended

The space is very good. But if you want to cancel a plan or something that does not work for Claro, be prepared to wait because they give you a turn so that they do not attend you and get bored to desist.

They have good service and many lockers. In general, employees collaborate. The best thing is that when you have a doubt or question, you just have to ask the seller or seller of our cell phone brand. They solve the problem in minutes. They are very skilled

Total help in service management of course where you can buy equipment.

Although it is necessary to improve the number of informants, you find good service

Very bad service !!! They treat the customer very badly

Attention may improve, but I think they are taking steps to minimize waiting time!

Celerity and Technical Advice on mobile configuration

The place allows a reduced adoration, which allows to be calm in the place, the bad the delay in the attention, as always.

Very bad attention, they believe that they are going to ask for alms

I like the customer service, but they are not paying much attention to biosecurity measures

I rate three stars because there is a long line to pay for the service

Customer service is very regular. After remodeling it looks smaller and more uncomfortable.

The best spotlight of course ... is not very fast, but more so than the others!