Comcel Reviews

New people do not enter prepared and do not do their job well

Being a large service center they care about user attention and very excellent it

Horrible customer experience. For simplest things you will spend 30+ minutes in there

Good service a bit late and reduce rum to. Half the local

You can carry out procedures regarding the service you have with the trade and purchase of technological products

The service was very delayed by the procedures, it took me 45 min to return some equipment. They should optimize processes.

There are always many people this makes it impossible to make payments and purchases

Poor customer service. I needed 10 visits to solve a simple management. Expensive prices compared to other phone companies.

There are about 70 branches to receive customers. Efficient and kind.

Excellent I found the information and the cell phone that I wanted

Excellent customer service site and teams of the best brands

Place of cellular technology and internet plans and calls fast service

It is always full when making payments, I do not recommend that they go at lunch time

A long line is presented to pay the different obligations of this operator, this because the officials do not assume their functions properly, there are two boxes to pay but always evidenced only that a single cashier works, always with different excuses, apart from this the Clear sellers when making a sale do not respect the line of people who have taken considerable time to pay, which means that we remain for more than an hour making a simple line to pay.

Option for telcel users to acquire a chip with national data and calls in Colombia

Despite not being so congested, unfortunately I found a very regular advisor who was more attentive to his cell phone than to provide good care

It seems to me that since it already has many users the service is not the best