Comcel Review

Clear call center to acquire equipment and make contracts and payments of cell lines. Many people attend so the service is a bit late.

Bad or no customer service, they don't solve anything.
Stupid answers given by ignorant.

The wait is a little delayed, but once one is treated it improves.

The attention is very fast, compared to other sites

Service. Bad and if you are going to cancel. A service for example in my case they place all the obstacles so that one makes the pessimistic cancellation

Worst customer experience ever. Try Tigo or Avantel

Well managed queueing system. Good service from the personnel. Not great follow-up on after sales.

You have to go in a time where people are working, at noon and in the afternoon, style 4 PM is a chaos

Fast attention. There are no eternal tails. Places to sit and wait for attention

The bad: it is always full.
The good thing: they did not delay in attending me and they solved it

The customer service is good. But the internet connection is very bad.

Terrible attention does not provide a solution to the user's problem

A good site to acquire a good cell phone, plans and make the payment of the bill.

They made me wait a lot for a SIM Card and apart from being very expensive for being a main office they should give them away I am going to add this additional content to earn additional points with Google because I have been a long time guide and I deserve to go up in level Thank you for understanding that God bless your lives greatly

Excellent service and payments can be made until 5:30 pm

Delayed attention, very few people attending with a lot of customer flow

My experience was positive. I was taken care of in a short time and advised correctly.

Terrible service, terrible attention, the machines never work, there is only one ATM

Fast, you can do all the paperwork and it is not very congestion on Saturdays at 9am everything you need can be processed ...

Fast and cordial service, it hurts that they continue to ask for printed papers and footprints for the procedures in the 21st century, and being a company that sells technology.

CAV for solution of requirements, another that can be visited at any time.

If you are traveling and want a chip with internet, do not waste time, go straight to this store. The chip costs COP 3,000.00. And there are several plans to choose from during your trip. It takes a while to do the whole process, but the service was good.

Excellent staff attention, and very good home plans but mobile plans do not adjust to the reality of the market which is basically Data not internet service calls and very expensive mobile data plans

Pesimo service, influx of many people and few boxes and advisers

Excellent CLARO service center, all Claro solutions in one place.

Chaotic the site, besides being on site and not having chairs for all the people who pass daily.

Very crowded, horrible there are almost no advisors and the delay is one or two hours, that office laziness

Good attention of the officials. Excellent information from mobile equipment brand consultants

Clear mobile service center
Ask about everything or give a solution

Good quality service, the place stays full during the week, but it is very well located.

Because they never provide a solution to their clients, they do what they want with their users and it seems that nobody does anything about it.

Very good service, although they changed unfavorable rules for clients

Claro sucks. But this place is a little tiny bit better than their other locations.

Bad service delay in attention is almost always congested

They asked me for a chamber of commerce, I had it on my cell phone, they told me that I had to print it taking into account that the chamber of commerce is closed by covid-19 and no stationery is open.

Clear store where all kinds of claims and payments are handled.