Comcel Review

Of course it has always been full, the requests I claim I complaints are super delayed, worst of all is that there is only one other chair to certain consultants, advisors have no idea bills because the system one thing appears and the another platform. If no information recorded! Is doubt the word that there offer

Like all points of attention clear, wide, good attention but very full

Been there 2 times. Good advice once, bad once. Very dependent on the employees. Stop a great service provider. But you can't avoid it. A lot is possible with the machine

Very delayed attention, at lunch time impossible to carry out payments or PQR

Excellent service. Good organization to enter the office. Nice people.

Delay attention and it turns out that they serve foreign users before everyone and without queuing!

Claro's offices do not usually have fast service, this one does, it is spacious and comfortable.
If I have to do a Claro errand, I would surely go back to this one.

Ok but it could improve the capacity of quota in boxes

It is an excellent place and very good customer service

Muy mal servicio al cliente. They have way too many workers who don t know what they are doing. Long endless wait to try to resolve very simple problems. Claro must train their people better to work faster and more efficiently.

pesimo .uno enters ask a simple thing and can take 2 hours. and now they reduced the space, it is a "market place"

The customer service is not very good to say, we went to buy a cell phone, in the end we did not buy anything for their bad attention.

They improved, at least there are chairs for the wait.

Good attention and the only thing is the turn to be attended, they take a long time to rotate the shifts

You have to wait too long to be served. When they attended us they told us half the information, then we learned in another clear of the rest of the information.

They have always taken good care of me and have solved my problems

Lousy. I have been several times and it is always an excuse to carry out the process that one needs. But if it is for a new service it is super fast that they install everything.

Of course it is a lousy cellular service provider, they do what they can but it is not enough.

They have good service and many lockers. In general, employees collaborate. The best thing is that when you have a doubt or question, you just have to ask the seller of our cell phone brand. They solve the problem in minutes: they are very skillful.

always when i am in Bogota i visit Claro in Andino shopping as they are fast and professional to resolve my phone needs when in Bogota

The attention of the advisors is very bad, I went to make a complaint why they call me to charge a stranger and the solution they gave me was to contact the stranger why they could not stop calling me. Very bad attention

Go thinking about being at least an hour because the service is not good

Excellent personalized attention ... place to acquire plans and sevricios of clear colombia

Very congested at noon, they should enable at least another box

A little careless customer service, but sometimes they work very well

The hours were extended from Monday to Friday until 7 p.m. and Saturday until 5 p.m.

Bad service, besides that many people attend this place the customer service is very slow

I went to receive a 4.5G Sim Card for portability and they gave me a 4G one, which didn't work ... I've never received such bad attention.

@Elmagonino likes the attention ... -They take care of me as if I owned CLARO

Service attention site of the company Claro. It is efficient in the service.