Comcel Reviews

Attention needs to be improved, there are very large lines and there are only two ATMs, sometimes there is only one for service. There are payment facilitators but many people do not know how to use them and there are, many times, no staff to help them.

There is no worse telecommunications service operator. I supposedly have five megabytes hired and it seems like one ...

The attention is good, agile and efficient for the procedures that you want to perform

Terrible service, the advisors seem not to work, I spent more than an hour waiting for him to be treated.

Good day to all
That day I had to pay an invoice, I had not visited before but I found it very nice, efficient very fast with a wide range of phones and brands ... very well located with a lot of transport and easy access if you ask me if I would go with very pleased
I hope it helps a lot for everyone

Terrible attention, terrible customer service, I do not recommend it to my worst enemy

Excellent service, good customer service and the best thing is that we can make purchases of new equipment and pay our bills

New people do not enter prepared and do not do their job well

Being a large service center they care about user attention and very excellent it

Horrible customer experience. For simplest things you will spend 30+ minutes in there

You can carry out procedures regarding the service you have with the trade and purchase of technological products

The service was very delayed by the procedures, it took me 45 min to return some equipment. They should optimize processes.

There are always many people this makes it impossible to make payments and purchases

Poor customer service. I needed 10 visits to solve a simple management. Expensive prices compared to other phone companies.

There are about 70 branches to receive customers. Efficient and kind.

Excellent I found the information and the cell phone that I wanted

Place of cellular technology and internet plans and calls fast service

It is always full when making payments, I do not recommend that they go at lunch time

A long line is presented to pay the different obligations of this operator, this because the officials do not assume their functions properly, there are two boxes to pay but always evidenced only that a single cashier works, always with different excuses, apart from this the Clear sellers when making a sale do not respect the line of people who have taken considerable time to pay, which means that we remain for more than an hour making a simple line to pay.

Despite not being so congested, unfortunately I found a very regular advisor who was more attentive to his cell phone than to provide good care

It seems to me that since it already has many users the service is not the best