I come here for seminars for work. The conference ...
I come here for seminars for work. The conference rooms I have been in have been clean and accommodated for the size of group they had. I love coming here for our seminars.
I come here for seminars for work. The conference rooms I have been in have been clean and accommodated for the size of group they had. I love coming here for our seminars.
Price was high for the quality of the hotel. Service was avg to blow. The restaurant was completely a joke.
Very modern and nice. I had a great time here. Taking our stuff to the car was harsh but it turned out fine
Was there for a professional event without staying in a room. Conference room was a comfortable temperature. The food we got for lunch was sub-par.
I arrived earlier than scheduled check in but front desk rep made sure my room would be ready in an hour and it was! Nice size rooms and the food is delicious Especially the Breakfast!!
Room was great. Hot breakfast was decent, but something didn't sit right.
Very nice and professional staff. Company holds meetings there quite often, and this is also the go to hotel for out of town workers. Never had any problems.
Love this hotel - I live in Cincinnati so I love to use 21c as my staycation place. Never disappoints! The bar, service, restaurant and rooms are top notch. I love the change of pace from the ordinary. Thank you 21c!
Staff is very friendly. Breakfast is great. Rooms are clean.
Clean. Nice for the price. Lacking is customer service
One of the best hotels ever. They gave me one of the new renovated rooms and the guy at the front desk was very fast and helpful. Also whenever i had a problem, Toby, The manager always helped fix the problem. I recommend this hotel to everyone
The last 3 times I stayed there was great. But I canceled my last reservation. The front desk couldn't keep my rooms straight. They checked in one of my party and canceled the rest. Then wouldn't give me the same rate. I couldn't understand why because everything was booked with choice hotels. But they wouldn't honor it. Not staying here again. In Cincinnati all the time will have to find some place new now.
I cannot begin to express how dirty this hotel is. Our room smelled like pee. There was hair all over the shower. We had to check for bed bugs just to make sure there weren t any. It is not worth $20 a night. DO NOT SPEND YOUR MONEY HERE!!! Worst hotel I have ever been to I would also like to add how there was moldy turkey under the bed that we found and stains on the towel. Not to mention the blood stains on the bed. This is the most unacceptable room and the staff and manager should be ashamed of how they manage this hotel.
One of the best hotels ever. They gave me one of the new renovated rooms and the guy at the front desk was very fast and helpful. Also whenever i had a problem, Toby, The manager always helped fix the problem. I recommend this hotel to everyone
Everything was lovely. Nice room and exceptional customer service.
Got in kind of late but it was very nice, clean and quite.
Stopped by for a baseball card show. The conference room was clean. The hotel is remodeling the pool. I don't know how long it will be closed.
Needs a little updating but good price when your truck is in shop
Disappointed again. Don't expect more than a clean room. Don't book a conference here again CEA!
This is a great hotel the staff is wonderful, Anthony does a great job at the front desk.
Stayed here during the Memorial Day weekend. The room was clean and comfortable, with tv refrigerator, microwave, 2 queen bed , chair and sofa . The toilet was kept clean and tidy with towels and soaps. WiFi was provided during checkin . The best thing about this stay was the complementary continental breakfast with lot of options.
It's a very pleasant stay. Great welcome and simple quick check-in. Hotel staff are delightful. All genuinely friendly and happy to help, specially Riya at the front desk. The rooms were always clean and tidy. The bed are really comfortable. We came for the first time to Cincinnati last week for this wedding and it was a great experience. I would highly recommend staying at Clarion Hotel.
Poor service, and charges your card without your knowledge, because when you go in there.
Awesome hotel and property. A lady name Jennifer helped me when I had questions about the hotel, she was very nice and friendly to me. Will definitely stay here again!
Room was clean and comfortable. Obvious construction was taking place. The elevators were awful (shaky and only 2 functioning) shoot for a lower level so you can take the stairs
.started my stay with a misunderstanding regarding billing and became very frustrated. However the guy on second shift made everything right and ended up being one of the NICEST people I've ever met. I had a very bad day and he just completely turned it around on new years eve of all nights. Thanks man!!!
Stayed there overnight beacuse of an away football game. Our teams been going to this Clarion for 6 years and they always do us good. I recommend them to anyone.
Clean rooms, friendly staff. Would definitely stay again.
I stayed here from May 20 -24, 2019 during a bus tour. The staff at this hotel had some of the sweetest people. Everyone was personable and willing to help us with whatever issue arose. I felt comfortable during my stay. My only complaint was with my room key. It would work initially and then stop. My roommate had the exact same issue. Other than that, my bed was very comfortable and the room was cleaned daily. The fresh fruit served at the Continental Breakfast was my favorite.
As soon as you walk in it looks way below the level of luxury the photos give it on the website. The rooms are very outdated and not as clean as they should be. He sheets are a very cheap quality. We came down to this area a day early TO ONLY USE THE POOL WITH OUR SON that night. The "heated" pool is FREEZING. So I wasted my money booking this hotel. The pool chairs and tables are all chipped and scratched up also. When I went to use the shower the shower head was pointed directly to the outside of the tub. So it soaked myself and the floor. The head was also put on a jet option so it went everywhere. (who looks at the shower head before getting in to make sure its pointed in the tub?) The faulty amenities should be posted saying they don't work, the non heated pool and the outside pool which has construction tape around it.
Here for work. Stayed three nice. Awesome staff and rooms are clean.
The place is nice for the price you can get it at. Out first visit back over thanksgiving was great. The room was a king bed and was pretty spacious. The bathroom was fine. You can tell the place needs to be updated but not desperately. Only problem with this visit is, our room is on the first floor so you hear everything which sucks, we struggled finding our room as he didn t tell us that the hotel is technically on the second floor when you walk in. We got in the elevator and couldn t find a floor two because lobby is floor two, moving on the room was smaller and more dated. Their are weird stains on the walls in some places, all the nights have a weird delay like the wiring is bad and there was a bug in here. I m not sure what kind of bug it wasent a roach or a bed bug it looked like a centipede. So I wish i could do 2 and a half stars for the price and over all say but the dated small room , weird stains and lighting followed by the bugs pretty much blew me off. On the great side the bed is big and spacious and the place is near a White Castle and McDonald s literally walking distance
Pretty good, especially for the price. Plenty of options for food a 5 minute walk away. TRUCKERS NOTE: They allow 18 wheeler parking, but its limited since they dont have dedicated truck spaces. If you bring a full size truck and 53 foot trailer, call and tell them you're bringing an 18 wheeler when you book your room, otherwise you might not be able to park it.
If I could give less stars I would. First, I work nights trying to sleep during the day is like trying to sleep on O Hare airport runway. The maintenance crew drilled loudly daily at around 11 am annoying. Then, some reason my lights went out called maintenance to fix it and was accused of smoking in the room when I don t smoke. That took like 45mins of my sleep time. Also, lastly there is never enough parking at night. Parking lot not small but they have plenty 18 wheelers taking up the majority of it. All around sucky stay.
Good location. Good for the money. Rooms clean. People courteous. Food is good
Came in after breakfast was done and restaurant didn t open until 4pm , someone got me fed I was grateful. Nice comfy beds perfect for one . Thank you to chef. Good breakfast.
Hotel was nice.....
However.... My daughter got stuck in the bathroom. Door was unlocked but could not be opened. Management was swift in coming to the room and the cleaning staff was very attentive to us. It took 30 mins and a crowbar to get her out. Lol.
Pretty unfriendly place. Big signs warning food cant be taken from the breakfast area back to your room for "health and safety reasons".. Staff acts like they are working in a prison facility. Reasonably clean. Much better places available to spend your money.
This venue houses Central lState University's Jazz Brunch; which again this year was a delightful time!
The hotel room was great, but McDonald's reason we decided to stay was the indoor pool which they shut it down two hours early for cleaning but maybe they couldn't help it. The staff was very friendly and professional.
Great hotel! Hotel was clean! The staff friendly! Anthony was playful and really took my mind off the fact I was missing my daughters birthday to due unforseen circumstances. Thank you guess so much
Everything was immaculate. Just the best from the room to breakfast OMG....
Always a pleasent stay. Staff are always friendly and room is always clean. Haven't eaten at the restaurant yet and they are renovating the pool for those that like that sort of thing. They do have a decent gym, bigger than most for a hotel.
Loved every thing about this place! Close to everything
Not great for the price. The room was dingy and smelled like dog pee. There was a leak in the shower so water ended up all over the floor, and a badly water damaged section of wall near the floor that indicated it had been leaking for a long time. The AC unit was loud, had some kind of whitish residue on it, and dripped onto the carpet. Frankly, I've stayed in better rooms at Red Roof Inn. That said, every staff member I spoke to during my stay was incredibly friendly and helpful, especially Anthony at the front desk. I got a Priceline rate on my room using the 3 star hotel deal, and this was nowhere close to a 3 star accommodation - I would be absolutely livid if I'd paid the hotel's listed rate for my stay. I wouldn't recommend this location and won't be staying there again.
First it is not 3 star hotel . It is not clean. Staff was very rode. I do not recommend any one to check in . It is up to you.
Hotel is a little dated and could use an update, but the price we paid through priceline was worth it.
No major issues. Noticeably old building with bad soundproofing and aging elevators. Good, friendly service.
Stopped by to grab a drink or two on my way home and socialize for a bit. The two bartenders, Lori and Terry, we're both absolutely amazing! I've never met friendlier staff anywhere I've ever been!
For the price, it was close to our venue and had everything we needed. It wasn't a great hotel by any stretch, but the beds were comfy and clean and breakfast was included. The staff was courteous and knowledgeable. They are in the midst of renovations and the updates are nice where they are finished.
A very nice place. You would think you where in a more expensive hotel, the people are very nice and professional. It has a bar and grill which is where you have breakfast. They have glass plates real silverware. I would definitely stay here again. It is also pet friendly.
This place is extremely nice for the price and I was pleasantly surprised and would definitely recommend it to anyone visiting. There is a nice restaurant and bar as well as a beautiful indoor pool.
Very clean, decorative and friendly staff. Especially loved the bathroom near party room & food was delicious!
Great hotel with a phenomenal restaurant attached! Grateful I didn t see roaches until the last night.
Outside pool closed and a disaster zone. First floor lobby and bar must have been 80 degrees. People were extremely friendly. The hotel is totally run down. Clarion do your employees a favor and renovate that place or you will lose your good employees and get rated 1's.
Housekeeping never showed! The hallway smelled awful and there was trash from another guest still in the room. However the breakfast staff were wonderful they deserve 5 stars.
Don't be fooled by the star rating of this hotel it needs to be taken down. The bathroom was dirty ,the shower had hairs it, the bathroom floor also had some kind of I don't know what stuck all over it , the towels didn't even smell clean , the carpet was filthy.It did not look like a room had been maintained in a very long time. We were supposed to be in a non-smoking hotel but every time we stepped out of our door we could smell smoke. It was 2 in the morning when we checked in and if we were not so exhausted we would have left and try to look for another hotel room. FYI we were in room 601 or 611. The only thing this hotel room had going for itself where the beds were decently comfortable for a hotel.
Very disappointed with the hotel and the management. The hotel looks decent from the outside and the lobby but the rooms are in terrible condition. I had issues with my stay that I brought to the management attention and were promised a call back which never happened. Called again to talk to the GM who refused to help claiming I never complained.
Stayed there and went to Kings island the next day it's a decent hotel has in indoor and outdoor pool fun for the kids and a bar with breakfast in the morning
Staff was very helpful in helping me locate where I needed to be for business event.
I seen a comment that said rooms small for the price. Umm I beg to differ. Rooms are very spacious and very clean and updated. Pool is nice. The bar and the staff is great. I checked other hotels and this is by far the best bang for your buck. 2 star roach motels were more expensive than here. I am very satisfied with our choice and we will definitely stay here again.