Clarion Hotel Cincinnati Reviews

Book this place on Priceline supposed to be 3-star Hotel not even close maybe a one-star the AC was not working correctly in the place was filthy do not go here

The first room they put us in was dirty, the second room was better, however, they half cleaned up our rooms everyday (4 day holiday weekend) (HOUSEKEEPING ISSUE), our microwaves (after our 1st and 2nd attempt of getting a new one) kept beeping THROUGHOUT the night, so ultimately we had to unplugg it so we could sleep. And we had to wait 3 hours for clean towels after midnight because they failed to start preparing clean ones through out the day. The front desk staff had GREAT attitudes and the breakfast was good. But that's the only positive thing I really have to say, that n that the location is good because it's near alot of fast food restaurants.

Great room, reasonable price, clean sheets and bathroom.

Pool area was freezing cold. The people here are loud and you can smell pot in the hallways and none of the help speak English clearly. It was decorated nice though.

Very surprised at how nice of a place it was and the help their doing with the homeless coalition for winter shelter is awesome

Stayed here while training for work. Clean room big king size bed was very pleased. Don't like the fact you have to smoke out side. But that's about every where now so I give 4 stars. 5 if they had smoking rooms. Very pleased with my stay. And breakfast was ok atleast it was a warm breakfast and not just fruit and muffins lol

The room was cozy, the breakfast was decent, and there are enough local chains around to satisfy basic needs. My main drawback was that since we booked with a group, we were told a certain price. My fiance called many times (spent a lot in long distance as we are from Canada) with no answers, and finally got it sorted out when we got there. Not a huge deal, but enough that it concerned me.

I'm sorry to say that this has been the worst hotel that I have ever stayed in. We're stuck here because we are truckers, and waiting for our truck to be repaired. I am appalled at how disgusting this hotel is. The hallways smell awful, and the carpets are horribly stained. The bathrooms are old, and the rooms are not the cleanest. I cleaned my own room before we sat anything down. And then there is the Over/Under restaurant. It's located on the lobby level of the hotel, but I can't review it because it closes at random hours. However, given the poor state of this hotel, that's probably a good thing. Avoid their shuttle, as it is disgusting on the inside. There are renovations currently underway. However, they are long overdue. If the management had true integrity, then they would close this place until they got it together. This is by far the worst experience.

This was the worst service that i have ever received. We booked for the weekend and the manager who was on saturday was really racist. We was over charged and the contract was broken. This lady was crazy

It was ok not very clean for the price a d the guy was a little rude, not the guy with the dog he was friendly, probably wont go back.

Attended a trading card show. Everything was great.

Nice hotel, the front desk staff was super accommodating (Sani was great), our room, even thou it wasn't on one of the updated floors, was nice and clean and spacious (carpet was a little stained, but it was clean) We stayed here for over a week while waiting on our new place to get ready, and would highly recommend the clarion to everyone, from the one night traveler, to the families on vacation, and the people relocating. The indoor pool was nice, they had three elevators for their twelve floors, so you never had to wait long for one, and the free hot breakfast buffet in the morning was fine, especially for the affordable rate they were charging for their rooms. All things considered, what you get for 60-100 bucks a night is definitely worth it. The choice hotel reward program is also definitely worth your time to enroll in if your planning on staying long.

Booked this hotel through Priceline. I would definitely classify it as a 2 star hotel. It's dated and has an old odor. Beware that they are also doing construction, which was not listed on the Priceline website. That may deter people from choosing this hotel when there are similar, better quality hotels in the area. There are signs on every floor alerting guests to "pardon the dust and noise due to renovations." Also, the hotel failed to provide Priceline with their updated pet policy. They state that they are pet friendly but change $30 for the first day, and recurring charges for additional days. I don't mind paying the pet fee when I know upfront what the charges will be. However, the hotel doesn't indicate that there will be any additional charges. Given the condition of the hotel, the total cost for staying here is not worth the price. There are certainly better options to be considered if visiting Cincinnati.

Old not up to date, outside pool has been drained for the late two years, and when asked for towels I had to go get them.

Hotel was nice. Checked in at 1am, there was a group of men standing around the front door. I thought they were going to fight, as I walked by to go inside they did not give me any trouble though. Hotel security was on site and made me feel safer. I had no trouble at this hotel. It was in a nice, safe area. Breakfast was great with a lot of variety. Room was nice, clean, and comfortable. Check in and check out were fast and easy. Will be staying again!

Great friendly staff, Cosy and warm, Breakfast to evening drinks great variety. On a freezing day, bubbling pool, why go out!!!

I love this place.... So beautiful, HIGHLY RECOMMENDED!!!! THE STAFF IS AMAZINGLY FRIENDLY it's just a good time!!

One of the worst experiences I've ever had at a hotel!! We had to stay at the Clarion because it was the hotel that our soccer tournament assigned us to. We booked the hotel 3 months ahead of time only to find out that they overbooked the hotel when we tried to check in at 9-10pm in the evening. The hotel reassigned our room that was a double bed room that I was sharing with another mom and player and gave us a king bed room with a pull out double bed. Then they had to send some of our team to another hotel. When we complained about it, one of the gentleman behind the desk was extremely rude and just said that's just how it is. We had many families from our team that had issues! When we got to our "non-smoking" room, it smelled like smoke, the mini frig didn't work, the entire bathroom ceiling Had peeling paint, and the room wasn't very clean. I would not recommend this hotel!!

I only went to the ballroom area of the hotel, but it definitely seemed dated. Other than that appearance, everything else about it was fine.

We were there for party... Which was in big room... It was very big and they provided big round tables and chairs... There is big stage for performance. Over all good and clean place...

My wife and I have stayed there three nights. It's in a decent area the hotel is clean. There isn't anything fancy about it bit nothing run down either. The breakfast is pleasant if the food is bland.

Some of my family's rooms needed clean sheets but other than that, very hospitable, nice rooms & nice breakfast in the morning.

Not the best by a long shot. Stained carpets everywhere, broken toilet, stuck door, not friendly front desk clerks except black lady in am, was very nice but the black people staying there (none of them said hi when I said hi) just give you dirty looks, and I'm not white? Very disrespectful. The location was good and so was breakfast. Your typical Muslim ran or owned hotel who hates Americans

Decent place..in need of updates, but ok for a few nights

Great place to stay. Renovated rooms, game room, restaurant and much more

This hotel doesn't even reach the lowest level of stars..worst hotel on earth. completely disgusting, dirty, filthy, gross, nasty in all aspects. never stay here you will throw up. so horrible.

We love the free cookies at night and the free breakfast in the morning......

The staff has been amazing. Lobby looks awesome, but the rest of the building could use an update.

Stayed at this hotel and was pleasently surpirsed after reading the previous reviews, but I enjoyed my stay. The location was great, situated by many stores for anything you could need. The indoor pool was just lovely. And the bar/ restaurant was delicious and budget friendly. I will be using this hotel again.
My only complaint was my room wasn't refreshed with clean towels, but the front desk gave me new ones without a peep.

I would like to change my rating on this hotel. They knew I slept duri g the day and was working at night. Why would they put a large group of people on my floor so they can have a very very loud party and do t care that they were intruding on other guest. When I complained I was told they would move me to another floor. I told them I was here first and have been here for 7 days so you should move them. Did no did they tell them to quite it down no just move to another large room down the hall but they kept running up and down the hall yelling etc. If they treat their guest like this, I'm asking my company not to send me back here.

Customer service was non existent. Room was filthy, stained sheets, broken sink, no room to unfold the fold out sofa. Absolutely atrocious. I wept. They moved us to another room and charged us more. Not kidding. Would not recommend to anyone.

Old and dirty. Swimming pool wasn't heated. Outside pool was under construction
What a disappointment :(

Everything was good, service, continental breakfast, pools, and staff

I was visiting a friend who was staying at the hotel. The staff I encountered were friendly, the room was comfortable and clean. The beautiful indoor pool was very inviting.

This hotel was horrible. The front desk staff were nice enough, but the conditions were awful. We went down to the outdoor pool and floor 1 was pretty much an ally way; nuts and bolts everywhere, mattresses propped up against the wall, a toilet out of it's place leaving a hole in the ground. The door was propped open by a bucket of sand that seemed to be being used as an ash tray and there was bottle caps everywhere. The pool itself was murky.

The breakfast was bad. Potatoes were cold, juice was served out of an igloo cooler and they used paper plates and plastic silverware.

Our rooms seemed clean at first, but when cleaning up a small amount of water that had spilled on the carpet, the white towel came up gross after a few seconds of cleaning (see pic). We found mold in the bathroom (see pic). After coming back from a trip to Kings Island to put our kids down for nap, it smelt like someone had been smoking pot in the bathroom. One of the people in our party found an hair tie in her bed.

Our key would take (no joke) around 20 tries each time to work.

I realize there's not much you can do about renovations, but the noise from this kept my children from taking a good nap and for the rate we paid ($133/night), this was definitely not up to standard. I wish I would have taken more detailed pictures.

Got an express deal on priceline. Excellent value and stay. Everyone was very friendly. Our room was on one of the floors not yet renovated, but our king room was clean and comfortable. The mattress was great as well! The free breakfast wins it all. Eggs, potatoes, sausage, biscuit and gravy, waffle, different cereals, breads, juices, and fruit. Great experience over all! Check out New Krishna near by for some great food!

Well our stay lasted about 6 minutes we checked in we were given the wrong price for the room .. our room was garbage .. it was my daughter's birthday and being after Christmas when she wants to swim for her birthday all you can do is rent a hotel with a pool . Well the pool was not clean oh how I wish I took pictures the pumps to the pool were not working had no smell of chemicals and the water was rust brown yes brown water I'm not sure what kinda illnesses we would have gotten from it . Something kept falling from the ceiling into the water loose gravel all around it to say this area was a safety issue is an understatement. The door lock that requires a card to gain entry didn't work at all so I really hope people keep a eye on your children cause I can imagine how easy it would be for them to get into the water being the door does not lock .. to make this better they charged my card before we even seen the room so to go to another hotel that may have a nice pool is not even a possibility now thanks for that I got to listen to my 4 year old baby girl cry the whole way home on her birthday that she was looking so forward to

Attended an event with guest speaker. Chairs in the room needed to be cleaned-many had stains.

Popped in at last minute. Room was great and the staff is very friendly

Surprised by the level of accomodations. I was looking for a cheap spot and this last minute $79 ($92 after taxes and fees...) room and the hot breakfast and large indoor pool were much more than I expected in that price range.

The sink in the bathroom leaked all over the floor. The water didnt get hot enough to enjoy a bath. The staff was rude.

The room was nice and cool but from there the night went bad. When I walked in there were bugs in the lights and hair in the bathroom. The room looked like only the bed was changed. Next, all night there was a couple in the next room fighting for hours and talking about meth until 5 am. We felt very unsafe and we could not get any sleep. Please have a member of management contact me.

The room was good but there was a lot of renovating going on.

The staff here are lovely and the rooms are very clean. Spacious meeting hall/conference room as well. I love the indoor pool! They do a great job with upkeep. The only thing I would like to mention is that the elevators make a strange noise .. But it didn't break down at all during my 4 day stay.

Disappointed again. Don't expect more than a clean room. Don't book a conference here again CEA!

Worst and unfriendly hotel staff Ive ever met. Only one guy work at the reception and he is always busy with the phone. Not helpful at all. Avoid this hotel if you've got other options

Not great not bad. You get what you paid for. Looks like it was recently repainted, has indoor pool that we did not use and small gym. Free breakfast and Wi-Fi. Plenty of chain food restaurants near by.

Good place to stop for the night but extended stays can be tiring.

Edit: raised it a star because of the quick response.

Only reall issues I experienced were:

1) no house keeping/linen exchange. I ran into one of the cleaning crew and tried to get new towels on my 4th day there. I never got clean ones back. Also there was no place to drop off trash except in the beverage dispenser cut out where other would just dump their trash.

2) internet was fritzy at best. It kept resetting, or logging the devices off randomly.

My wife and I stayed here for one nigh for a short weekend getaway to a comedy club nearby. We felt that even though they were clearly in the remodeling process the hotel felt a little outdated and wasn't very clean. The room felt and looked as if it wasn't thoroughly cleaned, the surfaces weren't dusted and the carpet was dirty. The bathroom sink leaked all over when it was turned on and the shower head was rusty. The front desk staff was friendly which is really the only good thing I can say about the hotel. I would not stay at this clarion again next time I'm in the area.

Lobby was nice. Very impressed. Room was decent but loud. Ac was very loud. Bathroom needed help.

Room was nice and clean, staff was friendly and accommodating. I will be booking with them again.

Friendly staff, an ex Ellen restaurant, a great big indoor pool. Highly recommend!

This one one of the most pleasurable Hotel stays I've ever had. Staff the friendliest and most helpful I've ever encountered..they were more like family by the end of my three week stay. The rooms clean and spacious. Beds were very comfortable great night sleep every night. Everything you need plus more, like the indoor pool and I think all for a very very reasonable price! Thank you Kennedy, Anthony and Darren!

Was overcharged for room. Booked and reserved through Orbitz. Was charged more than room was contracted for. Amenities were nice, but can't give good review when I was charged over double what the room was supposed to be. I'll never stay at any Clarion hotel after this.

You get what you pay for. It was fine for a quick overnight stay but definitely not worth paying too much for it. It's dated and not well maintained. Close to Linder Family Tennis center.

Besides the fellow checking me in the hotel was run down the toilet ran all night, drains in bath tub was clogged up and backing up I would of normally left but we checked in at 2 a.m tired and just needed some sleep but couldn't because the people across from us was yelling and loud music this hotel is equal to the movie soul plane

We booked this hotel months in advance with our baseball team for a tournament in the area. We had a "group rate". Well, the group rate was way more expensive than booking it on line yourself. The hotel would not honor the on line price. The outdoor pool was out of service, no game room, no a/c in the hotel other than rooms. At night the hotel parking lot turned into party central. People hanging around their vehicles, blasting loud music, drinking alcohol. The same people coming in and out of the hotel. It didn't exactly feel safe. Breakfast was just Ok. I personally will never stay here again. I would have left however all other hotels in the area were booked. Beware!

Could have been a little cleaner bathroom was dirty

This is a nice place to stay, only criticism is it's a little dated. Would stay again.

Hotel was nice and clean.elevators ware fast and nice. Staff was nice,too

The front desk and housekeeping crew was extremely nice. The complimentary breakfast was awesome. The rooms were clean and the bed and pillows we're very comfortable. I would highly recommend this hotel. I also would go to this hotel when I come back to Ohio. The Clarion hotel made my stay a pleasant and enjoyable one thank you.

Friendly staff, newly renovated rooms, an indoor heated pool, game room, restaurant on sight and a bar. What more could I have asked for. Came here for my birthday party with a group of my friends. I was a little hesitant to pick this place with the mixed reviews. But I'm glad I did. They treated me super well, LOVED the free breakfast, and Patty did such a great job in doing up the banquet hall for my birthday will all my demands and how I wanted it. Definitely recommend if youre looking for comfort and great service at a price that won't put a hole in your pocket!

Reserved on Priceline because it advertised a pool. There was a pool, but it was under construction. Very disappointing.

Not as good as the pictures! The housekeeping people are nice though!

Lovely staff and newly renovated rooms! Will be back for our sports group

Clean fun short term stay sad outside pool was broken and towel shortage

Pool is damaged, meeting rooms are large enough, but everything has a 1970's feel... you can smell the musty carpet. Even the inside pool was closed from what I could tell the clientele was not to high priced I would say this is a mid level hotel motel and questionable at that not sure what the prices are I was going to a job fair and they served tap water at the job fair yuck the water tasted disgusting.

I lost an earring here. They would not allow myself or husband to go back to the room to find it. They said they would ask room service and call us. They never called and when I tried to call the hotel my calls have been ignored.

The rooms were nice but the elevators were terrible. Wait time i could have walked up all 5 flights of stairs and back before i got on the elevator.