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paige westfall

4 years ago

As soon as you walk in it looks way below the leve...

As soon as you walk in it looks way below the level of luxury the photos give it on the website. The rooms are very outdated and not as clean as they should be. He sheets are a very cheap quality. We came down to this area a day early TO ONLY USE THE POOL WITH OUR SON that night. The "heated" pool is FREEZING. So I wasted my money booking this hotel. The pool chairs and tables are all chipped and scratched up also. When I went to use the shower the shower head was pointed directly to the outside of the tub. So it soaked myself and the floor. The head was also put on a jet option so it went everywhere. (who looks at the shower head before getting in to make sure its pointed in the tub?) The faulty amenities should be posted saying they don't work, the non heated pool and the outside pool which has construction tape around it.

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