Clarion Hotel Cincinnati Review

Ballroom and reception area was in order and delightful

Great value with Priceline. Send tho have been a very nice hotel that is now in need of an update....

The room was nice enough and the stay was restful. The night receptionist could use some training on how to put down his phone and speak to the guests. The pool safety railing is loose and the complimentary breakfast reminded me of what the army served us during field training. All in all, anyone looking for a comfortable sleep will find it here. If you want to take advantage of other amenities, you may want to go elsewhere.

Nice and clean hotel, the staff was very friendly, will definitely stay here again.

I stayed at this hotel every Thursday for almost 2 years.

You can guarantee that they will tell you one thing and do the complete opposite . They say they will make your reservation for the following week and it doesn't happen

One day you get choice privilege points the next stay you don't

Foods either cooked or not (have pictures to prove)

If your driving a truck and you've worked 13-14 hours they expect you to walk back out and put a parking pass in the window or be towed , it's a long walk and it's constantly raining. They could just as easily make a list each day of truck numbers and have the tow company come in and check the list instead of making guests wait around for the front desk to figure out what they are going to write on for a parking pass.

The front desk is next to impossible to get ahold over the phone

When you leave you can guarantee you'll be walking through a cloud of cigerette smoke, not from other guests either it's usually the front desk guy

Just about every 3rd stay they will give you a room key that doesn't work

They have a guy who will mop right up to your shoes while your at the vending machines and act like you shouldn't of been in that room.

The 2 times I've tried to print something from the office room the printers were out of ink .

I'd avoid this place at all costs.

Decent service but the room was dirty and outdated not to mention delapadated. Pool was ice cold and I found acrylic nails floating around the rest of the pictures speak for themselves. They also gave me a hard time when I decided to leave and the refund still hasn't been posted I would also at this point like to point out that if you go and check any of the responses to poor reviews of their hotel they're all the same generic response.

Did not stay at the hotel, just had dinner at the restaurant/bar in it. Food was good, typical sports bar food.

Nice hotel, great guest service, only thing I didn't like was a group of guess were there and they made the visit uncomfortable for my 8 year old daughter and I. They were loud, the smell of smoke wreaked thru out the hotel. They walked around hotel half naked, etc. I was having a mother and daughter weekend. We were confined to our room when we were there because I didn't want my 8 year old exposed to their behavior. Microwave didn't work. Was brought another microwave but it was dirty. Other than that. Friendly, great hospitality, great guess service.

My experience there was dreadful, therefore I refuse to rate the service, but I'm being forced to by Google so 1 star is 3 more stars I wld rate this hotel. I suggest no one use this hotel. While in town on business, I had over $1000 worth of jewelry stolen from my room, out of my personal belongings. I left my room by 7 every morning and was back by 5 every night, I'm sure maid service responsible. I didn't realize it was missing till I was home unpacking. To stay in a hotel where staff digs through guests personal belongings wasn't on my checklist when choosing one, with that said, I suggest no one use this hotel. The clarion on hauck rd in Cincinnati. I'm going to try and retrieve my belongings the civil way before i lawyer up, but I hope my situation warns others before it can happen to them, but someone is going to b held responsible for this. My stolen, sentimental, personal belongings were stolen from my private belongings!!! Crazy, just avoid urself the headache, avoid this hotel.

I was at the Clarion for a conference. They were friendly and helpful. My room was clean and bug free. Reasonable for the rates charged.

Not bad at all. Good place for truckers to and they take EFS checks.

Very disappointed in this hotel. There are 2 pools but the outside one is drained and not working. Should put this on your site so people know. Rooms are not clean. Our bathroom flooded, which I know things like this can happen, however we were not offered anything for having to move rooms at almost 11 pm. The beds are comfortable and the breakfast has a very nice selection.

Was pretty good room pretty nice place to stay it's on your son construction right now so there's that to deal with

So far so good. Only bad thing is my room had a bright light outside the window all night and barely get any sleep without taking a sleep aid to knock you out. Pool inside is nice. Hot breakfast with biscuot and gravy, eggs, fried potatoes. Also has a bread and cereal tabel. As well as a make your own waffle maker. One more night to go.
Picture below is at midnight on may 18th. No way to block the window off to darken room

Love the bed pillows cleanliness, fare price great sleep.

Staff wasn't friendly. Although the room was clean, it desperately needed an upgrade.

Great hotel rooms clean staff helpful and friendly love the free hot breakfast

Very friendly helpful staff, good service, nice beds. No problems.

Wow, what a nice place. Everyone was Soo nice, rooms were clean and smelling fresh, spacious rooms, flat screen TV, bed was VERY comfortable, plenty of parking, close to highways, and their food at the bar was very good

Mold on the walls of room and mold on the ceiling of bathroom

Older hotel. Great views. Restaurant within. Poor parking options.

Very nice hotel, but woke up and there were two bugs filled with blood that came from the beds. Very disturbing!

Very nice hotel! Rooms were clean, pool was perfect and the breakfast was outstanding!!

Hotel is showing its age. Looking pretty rough in some areas. Room had a funny smell to it that I never could identify. Staff seems friendly but not exceptional.

Friendly staff, clean room, absolutely NO breakfast

The clarion hotel was an amazing hotel I had a wonderful stay there the rooms were clean the employees there had great hospitality even the man on the front desk Anthony he always answered the phone when I needed something I would recommend my family and friends if you wanted a hotel to go to this is the place for sure

Attended a baseball collectors show. Very nice hotel

Clean, quiet, great breakfast, pool, friendly staff. What more could you ask for??

After a horrible experience at another hotel by the grace of God we found a room at the clarion (travel ball season and all the hotels in the area are completely booked). From the first seconds there I was very happy. The lobby is very clean and the people behind the desk are extremely helpful. I reserved a room for 1 bed 2 people and after hearing my horror story i was upgraded to a 2 bed room at no cost. The rooms are very clean and comfortable. The customer service alone would make me stay here again and the nice room is just a bonus.

We had a problem with the room and they moved us no question asked.

We were supposed to be in a block of rooms but they had our team on different floors. Problems with bedbugs. Pool water was ice cold. No manager on duty on a Friday night.

Stayed over the weekend and was bitten by either fleas or bed bugs. I asked for a different room but none was available. Despite being bitten by something unknown the staff was nice and friendly.

Clean, nice staff. Ejoyed a couple of events there.

Been there for a square dance weekend for 3 years running. Staff is fine but the place is getting frayed around the edges.

Me and my family came into the hotel tonight and was completely shocked. As soon as we walked in to be quite honest we should have went right out the door then and there. Now do here me out we understand that construction is construction, which is completely understandable. But what is completely unacceptable is that it wasn t just a tiny construction it was construction that should have been to where the building shouldn t even be open for business. Well we figured it would be alright due to we only having to stay one night. Now here s what gets me, we check in and then we get our bags and as soon as we get into the elevator we can already notice that there was safety hazards, but we look past it and head to our room. Now guess what it even gets better so we open the door and immediately you can see stuff in the floor, it s like it hadn t been vacuumed in about a week. Well then I myself went to the restroom and proceeded to see a spot in the bathroom where the wall had water damage and I barely touched the spot as it was soft, if I had pushed any harder my hand probably would have went through the wall. Then not only but the remote to the TV didn t work so my mom proceeded to call the front desk, once they brought the remote we showed the guy what we had seen so far and he asked if we would like to see another room. Both of my parents decided to stay in the room and I the young adult decided to at least give the place a chance and decided to look at another room. Once the guy opened the door to the other room it took him at least three times of switching the like switch before the like even came on. Then I inspected the bathroom and basically the same thing as the room we were already in, so we decided to stay in the room we were already in. Well I returned to the room and my dad had the window open and as soon as you walk in you can see the millions handprints all over the window. Next my brother ask what s in the chair that s for the desk area, come to find out that it was dry paint. Now let me mind you this is their newly renovated 8th floor. Not only that, but my stepdad noticed that the fire extinguishers we expired. So with all of this said, we decided to ask for a refund and go somewhere else s to stay which is much nicer and cleaner than this hotel. Now keep in mind once the renovations are done it might be a better experience. But for now keep this in mind before booking this hotel!!!

Under construction but a nice place. My only complaint is that the beds are too small.

Very clean and comfortable rooms. Staff was very Courteous. The kids LOVED the hot breakfast. Extremely satisfied. I can't think of ANYTHING they could do better.

A very nice place. You would think you where in a more expensive hotel, the people are very nice and professional. It has a bar and grill which is where you have breakfast. They have glass plates real silverware. I would definitely stay here again. It is also pet friendly.

Hotel is well maintained. Bed wasn't perfect but how many are. Bar was a source of disappointment- instead of calling it "Over Under", they should go with 'bait and switch'. Their service sucked.

Ballroom and reception area was in order and delightful

This was the FILTHIEST hotel ever. King room had a toddler size toilet and bathroom> A total waste of my money and time. Morning housekeeper gets zero stars. She did nothing in my room.SHAMEFUL

Good budget hotel. Friendly staff although utilities aren't always consistent. Close to restaurants and the highway.

Wish I could post a picture but the bathroom was in bad condition, needless to say we couldn't shower.

Hotel is being renovated but the hallways were dark and dingy. Nice beds though.

Location is good-close to freeway exit and food. Accomodations pretty good-nothing to complain about really.

It is generally very clean, wonderful appearance internally. Decor is comfortable and welcoming. People are nice. Restaurant has great food and the cod is one of the best I have ever tasted.

Horrible. The service is horrible. The he staff has bad attitude the rooms are not ok. Overall just bad. Zero stars

Just stopped by for a sports card sale. Average conference room. Nothing special.

I lost an earring here. They would not allow myself or husband to go back to the room to find it. They said they would ask room service and call us. They never called and when I tried to call the hotel my calls have been ignored.

Really not 3 star quality. Hotel badly needs an update. Simple things like a coat of paint and new carpets. Bedding covers had stains of I don't know what. I've stayed here twice in 2 different rooms over the past year so it's not a fluke. I hope the new owners will invest some money into it.

Sucks to no end from the price to the nasty room complain and nothing happened.the health department needs to visit this hotel. It was a hot mess.service sucks took double payments for the room had to file a claim to get my money returned to me .

Showed up for an event. Event was not as advertised but that is no fault of the facility. Hotel seemed to be decent enough, if not a little dated. I did not stay at this facility so I cannot speak to the cleanliness or comfort of the rooms.

The staff was very helpful and friendly. It was a lovely facility that had all the amenities you would want. Also the breakfast they provide is excellent. Only downside is that the bar/ kitchen closes at 10 p.m. other than that I have nothing but nice things to say about this hotel.

Room was not clean food from previous occupant the offered 15 dollar voucher and 1000 choice points

I'm only giving it 1 star because I have to give it a star. The sheets were stained, carpet was ripped up and I could tell it hadn't been vacuumed. The bathroom didn't look clean and that was my experience in 2 different rooms. It smelled heavily of cigarette smoke even though it was non smoking. Checked out the moment we checked in. They did give us a refund so maybe the ONE STAR is deserved. But we have to wait a few days for it to hit the account. Won't book here again and wouldn't recommend it.

This hotel is MAYBE 2 star hotel, if that. The room smelled like a cross between mold and feet. Disgusting! The wall paper in the corner looked like it had been pieced back on, like there were some repairs(maybe water damage?!)behind it. The pillow cases were wrinkled like they hadn't been changed. Bed had a big dip in the middle and you could feel springs . NOT worth the money they charge, not comparable to the kind of hotel it said it was similar to. On a positive note, Lyndsay, the staff at from desk, was very nice!! Would never stay there again though.

Pool is getting renovated hotel in need of a fixer uppers touch older property that just needs some cash infused to bring it up to date I haven't tried the buffet yet but the staff is really professional and courteous

The biggest thing for me was leaving your floor was difficult bcuz the elevator buttons didn't work right. And for them to have 3 elevators they took forever to get to you. Was an unnecessary annoyance.

Everyone is friendly. There was condensation on the walls of the room. Breakfast is sausage, biscuits, eggs, oatmeal, fried potatoes, some fruit, yogurt...it is not great, but edible. The place isn't new, but not disgusting. Love free parking, breakfast, and internet. Even has space for big trucks. No sewing kit available. I did expect a 3 star hotel to be nicer...but it isn't the worst place I have ever stayed.

Close to locations we had to go, lobby a little congested

This is one of the nicest hotels I've stayed in this year, friendly, quiet, nice rooms. The restaurant downstairs is good too. Very convient and close to everything... I would like to Thank Saurabh, Kennedy, Anthony(Front Desk). Ms Patty Cox(Hopitality Services) Linda(Housekeeping)for making me feel welcomed on my stay at Clarion-North Hotel. These particular staff members should be recognized for their respect, kindness, and hospitality in their work environment. You guys rock! Thanks again! You helped my stay at Clarion-North Cincinnati -North very pleasant and comfortable.

The staff here are lovely and the rooms are very clean. Spacious meeting hall/conference room as well. I love the indoor pool! They do a great job with upkeep. The only thing I would like to mention is that the elevators make a strange noise .. But it didn't break down at all during my 4 day stay.

We found this hotel on Groupon looking for a parents night out. The staff was friendly, the room was clean and the water was hot. Both the room and hotel are kinda well worn though. Nothing horrible, but I wouldn't be thrilled if we'd paid full price to stay there.

Stayed ther june 8 2018 found bed bugs and the pools are nasty!!! I got pictures...check your bags if u been there...we where in room 805