Clarion Hotel Cincinnati Review

Everyone is friendly. There was condensation on the walls of the room. Breakfast is sausage, biscuits, eggs, oatmeal, fried potatoes, some fruit, yogurt...it is not great, but edible. The place isn't new, but not disgusting. Love free parking, breakfast, and internet. Even has space for big trucks. No sewing kit available. I did expect a 3 star hotel to be nicer...but it isn't the worst place I have ever stayed.

I mean the room was nice. It was overpriced like normal. But I guess they're going through a remodel or something it was just weird I don't know if people were living out of the first floor?!. The elevators made me nervous. The bar closed at 11 There was no parking, the breakfast was aight just the standard stuff. I would only book here if it was last minute until the renovation is done.

The sink in the bathroom leaked all over the floor. The water didnt get hot enough to enjoy a bath. The staff was rude.

They over booked the hotel and many people did not get the correct rooms. We reserved a King with pullout couch and we got King with roll away bed. Not the same thing!

Great Hotel great employees very very nice will help out with anything that they can Chris at the front desk is awesome the housekeeper I can't remember her name but she's great also I very much recommend if you're in Sharonville and need a hotel this is the only one to go to all the other ones are trashy and low budget!

Staff was extremely friendly and respectful and understanding. 24 hour coffee, breakfast was great! Bar and resraurant attached. The rooms were clean and tidy. The bathrooms were being updated but some cracks in the wall and sink didnt bother us. Shower was great and the pool was just enough for some fun.

My wife and I showed up at 630 pm to have dinner. No one would acknowledge us, despite both the server and the bar tender looking right at us multiple times, then walking the opposite direction. We waited for a little bit more than ten minutes, then left.

Room was clean, outdated bathroom. Rooms are nothing special. Front desk staff not very cooperative.

A little out dated but not too bad. Upped the rating by a star for the quick response and explanation.

I enjoyed my stay. Decent facilities -- some need updating thou. Really appreciated having a mini fridge and microwave. Bed was comfy and AC kept up with the summer! The inside pool was a nice surprise. The staff was friendly. Special kudos to Linda. She is really nice, hard working, and went above and beyond her duties to help guests.

Omg their Reuben sandwich is so delicious an nice rooms!

Been there for a square dance weekend for 3 years running. Staff is fine but the place is getting frayed around the edges.

Great location great food, friendly staff and amazing atmosphere.

Don't be fooled by the star rating of this hotel it needs to be taken down. The bathroom was dirty ,the shower had hairs it, the bathroom floor also had some kind of I don't know what stuck all over it , the towels didn't even smell clean , the carpet was filthy.It did not look like a room had been maintained in a very long time. We were supposed to be in a non-smoking hotel but every time we stepped out of our door we could smell smoke. It was 2 in the morning when we checked in and if we were not so exhausted we would have left and try to look for another hotel room. FYI we were in room 601 or 611. The only thing this hotel room had going for itself where the beds were decently comfortable for a hotel.

The hotels overall appearance is average however the room was nicer than I expected

Very disappointed in our stay. Several issues that staff were not concerned with when notified. Very frustrating.

Was only there for a night, but bed was comfy, room was clean, and staff was friendly. Loved the food from the restaurant too.

Only experienced the Restaurant, over under. Below average food, not the best service even though they were quite polite.

Place could have used security with the kind of people coming in and out of there on my stay there with my wife back in February 2019. Also with my wife's credit card wasn't charged for our stay till April.

Everything was stocked in our rooms, the breakfast was cooked and had enough options. We were greeted politely and got what we needed, a good nights rest.

Beautiful place. Good amounts of spots for truck parking. Main hall is beautiful and very bright. The hall to the rooms makes me feel if the place was renovated. Not sure. Didn't ask. The room itself was pretty clean. Nice size. Pics attached. Customer service was awesome. No attitudes. Only stayed for one night so can't go into detail about all the amenities, but I have no complaints. Pretty cheap too.

Stayed here for a few weeks while working in town. Clean place with great staff and they have a bar!

We were several coaches of travelers. This was our banquet before all going home. Food was good, if a little bland. But choice of chicken, beef or fish, roasted potatoes, mixed veggies, and garden salad and dessert meant everyone was well fed. Entertainment was not that good. Frank Sinatra wannabe, and Marilyn Monroe played as a truly terrible blonde joke. Neither was that good, if not down right bad.
Hotel itself was nice and staff and caterers were friendly and extremely efficient.

Clean and accessible. Restaurant was appealing, with good food. Room was well appointed, bug free, and fresh.

Rooms smelled moldy,.. needs to get on housekeepers.

Part of a group that booked at the same time. We had to all cancel because of a sick kid. Apparently, only my ticket had a no cancellation policy. They let everyone else cancel free of charge but not me. And the hotel is fully booked. So they can resell the room and get paid twice for it. They do business like theives.

Friendly and helpful staff. Hotel is a good value and everything worked properly.

Excellent room rate, some aspects of the hotel need upgrading but overall I had an enjoyable experience.

The hotel staff was extremely nice and helpful. When you enter the hotel everything is clean and organized. Once I checked in and went to my room I noticed the rooms weren t as nice as I thought from viewing pics/reviews. The hotel could use some upgrades and deep cleaning.

Very nice for the money, friendly staff and the breakfast was good, yes I would recommend this hotel.

I had to say it's excellent I'm here for a week so we will see overall breakfast are very good overall I would highly recommend it I will come back to this hotel every year

My bathroom wasn't cleaned when I checked in. The towels were changed but floor wasn't swept the counter wasn't wiped and the garbage wasn't taken out. I cleaned it myself. Then the next day my room wasn't cleaned at all. I called the front desk about this at 5pm and just asked that they send up towels. I called back 2 more times before the towels finally arrived at 9pm.

Good clean hotel. Great service. We took 100 high school students here and everything went smoothly.

Was decent.. food was ok. However, I used the vending machine and had no cash.. used my bank card and they charged me $5 for a $2 Coca cola.. I told the manager and she took my room number down and never even contacted me back.. wouldn't even make eye contact when checked out..

I should have turned around when I saw the parking lot full of big rigs....This place is on it's way to dumpsville. Really musty smell smacked me in the face as soon as I stepped off the elevator onto the 12th floor. It went downhill from there....

People are friendly. Website does not advertise what u get the rooms are disgusting after switching rooms we decided to go somewhere else

This location was ok, the rooms weren't bad but they weren't great either. The view was pretty good though and the price was very comfortable. The fee breakfast was awesome. I will be staying at this location again.

Was promised first floor and got 3rd floor and no extra pillows as promised when called to ask

People were nice the pool was heated and the breakfast was good

Nice hotel for a meeting. Food was OK but not great.

The hotel is relatively close to Cincinnati children's hospital, which is pretty good. The rooms are nice, but the quality of the TV's seems shift from room to room. The hotel pool is heated and extremely nice.

Has microwave and fridge. Most of the time you can find the hotel for a cheap rate on Priceline. Nice and friendly staff

At first, i wasn't sure. I was surprised that for a Clarion, it was actually decent. There was a mini fridge which was nice, the water pressure was great, AC worked, bed was actually comfy, but breakfast was bland. Although, the gravy was really good. Front desk was prompt and nice... please give the guy who checked me in my regards- thank you for making my 1st trip to Cincinnati favorable and suggesting things to do. I traveled alone and had no issues or worries staying here.

Old motel but it was clean and comfortable. Staff was friendly and helpful, they give coupons for discount at the bar/restaurant.

Just got here. Staff is friendly. Building is a little older.

I love this place. Nice and clean. The staff they have is awesome.

The indoor "heated" pool was ice cold. The breakfast was nasty. The biscuits were hard, the fruit was old, the juice was stale. But it was free.. There was dirt in our bed. At first I thought it was bugs but it just looked like dirt. The outside of this building looks run down. The rooms are small.

I booked this hotel on Priceline (name your own price) and I accidentally added the wrong city very far from the airport, where I needed to be. I immediately called Priceline to cancel and they agreed if hotel would cancel as well. Called hotel with Priceline manager twice, but they refused even though it was booked minutes ago and therefore would not affect their sales. The hotel doesn't look like a three star hotel. Furniture, tv, microwave, carpet look old and worn out. The bathrooms all seem to be handicapped and grimy. I would not recommend.

Prices were decent however there were many things unfinished (paint, light sockets, etc). The breakfast in the morning was phenomenal as far as hotel breakfasts go. The staff was very helpful and friendly. I d consider staying here again.

I booked this room for a friends wedding night, very nice they loved the room, the hotel was very clean and very nice, the price was great however I booked the room on groupon and afterwards found prices were better directly through the hotel

Rooms were fine. Never got the same number of towels. You never knew if you would have one or two. The did a dinner for our group and most of the food was cold. Even the coffee was like warm.

Sucks to no end from the price to the nasty room complain and nothing happened.the health department needs to visit this hotel. It was a hot mess.service sucks took double payments for the room had to file a claim to get my money returned to me .

It was nice for the price. Just wish the pool was heated as stated in the description online. It was cold as ice.

The staff are friendly and rooms clean. The one thing that bothered me as well as other guests was the lack of air conditioning in the lobby and hallways.

Great experience. Hot breakfast was great. Service was amazing. Employees very accommodating

.started my stay with a misunderstanding regarding billing and became very frustrated. However the guy on second shift made everything right and ended up being one of the NICEST people I've ever met. I had a very bad day and he just completely turned it around on new years eve of all nights. Thanks man!!!

We were in the meeting room. It was a nice place. Spacious and clean. Nice people

Best Hotel in Cincinnati. I stayed with my family and had an absolutely wonderful time. The staff was very courteous and responsive to our needs. It is such a great value for money. I strongly recommend the hotel to everyone looking for a Hotel in Cincinnati North.

Under construction but a nice place. My only complaint is that the beds are too small.

Horrible service. After complaining about people screaming in the hallways at midnight on a Monday night, they said that there is nothing they could do. And also no manager to talk to. Dirty bathrooms too! I would never recommend this place to anyone!

Nice rooms with an indoor pool and the location is cental to everything around Cincinnati.

Freddy was friendly and respectful, he gave us an excellent welcome to the hotel and answered all of our questions

Very nice place and attention this will be
Our hotel in Ohio !!!

Thanks for a great family reunion! Very nice, good food, and fun at Over and Under.

Beautiful place. I felt like i was rich !! At least till i got back in the car. Nice staff. Very clean. But no dogs. But i loved it !!

The gentleman working the desk overnight was VERY helpful and went above and beyond what would be expected......the room was clean, however the pool was in dire need of maintenance and upkeep not to mention the pool area was quite on the cool side, which was a bit of a bummer when you got out of the water and chose to honor the signs the hotel had posted of "Please dry off well before leaving pool area". So of you sat there long enough to stop dripping you were shivering. The stay was decent until check out day when I checked the available balance as I needed to stop few doors down to pick up some items....which I could no longer do as someone there decided to run my card TWICE. So since this happened I get to waste site a bit of gas and run out there AGAIN to PU those items when this is corrected. I live over an hour from here and it made sense to place an order to be picked up on my check out day and save $20-$30 in fuel.....NOPE, didn't happen
And to top it all off.....SOMEHOW someone had a key card to my room and opened the door at 0648am.....and I am THANKFUL Ihad flipped the metal door lock tab over the door catch......I heard the noise of the door slamming into that when it caught the ball at the end to prevent the door from opening.....and at this point REGRETTING I didnt think to take a pic of it....and YES this last part was added after the fact as I thought I included it in the original post....
I will NEVER stay at this location or and affiliated chain as this is the second time this year I have tried to give them a chance and this chain has MORE than ruined any hope of getting any business or positive word of mouth from me....