Matthew Roberts

Review of Clarion Hotel Cincinnati

Me and my family came into the hotel tonight and w...

Me and my family came into the hotel tonight and was completely shocked. As soon as we walked in to be quite honest we should have went right out the door then and there. Now do here me out we understand that construction is construction, which is completely understandable. But what is completely unacceptable is that it wasn t just a tiny construction it was construction that should have been to where the building shouldn t even be open for business. Well we figured it would be alright due to we only having to stay one night. Now here s what gets me, we check in and then we get our bags and as soon as we get into the elevator we can already notice that there was safety hazards, but we look past it and head to our room. Now guess what it even gets better so we open the door and immediately you can see stuff in the floor, it s like it hadn t been vacuumed in about a week. Well then I myself went to the restroom and proceeded to see a spot in the bathroom where the wall had water damage and I barely touched the spot as it was soft, if I had pushed any harder my hand probably would have went through the wall. Then not only but the remote to the TV didn t work so my mom proceeded to call the front desk, once they brought the remote we showed the guy what we had seen so far and he asked if we would like to see another room. Both of my parents decided to stay in the room and I the young adult decided to at least give the place a chance and decided to look at another room. Once the guy opened the door to the other room it took him at least three times of switching the like switch before the like even came on. Then I inspected the bathroom and basically the same thing as the room we were already in, so we decided to stay in the room we were already in. Well I returned to the room and my dad had the window open and as soon as you walk in you can see the millions handprints all over the window. Next my brother ask what s in the chair that s for the desk area, come to find out that it was dry paint. Now let me mind you this is their newly renovated 8th floor. Not only that, but my stepdad noticed that the fire extinguishers we expired. So with all of this said, we decided to ask for a refund and go somewhere else s to stay which is much nicer and cleaner than this hotel. Now keep in mind once the renovations are done it might be a better experience. But for now keep this in mind before booking this hotel!!!