CitNOW Video is an incredible tool for our business. The videos allow us to connect with our customers on a more personal level, and the platform is easy to use. The customer support team is always available to assist and provide guidance. We highly recommend CitNOW Video to other businesses.
I recently started using this video platform and I'm very impressed with the features and ease of use. The interface is simple and intuitive, making it easy to create professional-looking videos. The customer support team has been very helpful whenever I've had questions. I would definitely recommend this product to others.
I've been using CitNOW Video for a while now, and it has been a positive experience overall. The platform is user-friendly, and the videos look professional. The customer support team has been helpful in resolving any issues that I've encountered. I would recommend giving CitNOW Video a try.
I've been using this video platform for a few months now, and it has been a game-changer for my business. The videos are professional and engaging, and I love how easy it is to create and share them. The customer support team is responsive and helpful. Definitely worth the investment!
👍 I absolutely love using CitNOW Video! It has transformed the way we communicate with our customers. The personalized videos add a personal touch that can't be achieved through traditional methods. The platform is easy to navigate, and their customer support is excellent. Highly recommended! 👍
CitNOW Video has helped us improve our communication with customers. The videos allow us to provide a more personalized experience, and the platform is easy to use. The customer support team is responsive and helpful. Overall, we are quite satisfied with our experience with CitNOW Video.
CitNOW Video has been a game-changer for our business. The ability to create personalized videos for our customers has significantly improved our engagement and sales. The platform is user-friendly, and the video quality is excellent. I highly recommend CitNOW Video to any business looking to enhance their communication with customers.
CitNOW Video is an amazing company that provides excellent services. They have an intuitive platform that makes it easy for us to create and share videos with our customers. The video quality is top-notch, and the customer support team is always available to help with any issues. I highly recommend CitNOW Video!
I've been using CitNOW Video for a few months now, and it has been a game-changer for my business. The platform is user-friendly, and the videos look professional. The customer support team has been responsive and helpful whenever I've had questions or issues. I highly recommend giving CitNOW Video a try!
🙂 CitNOW Video has made customer communication more effective and personal. The video platform is easy to use, and the videos look great. The customer support team is always there to assist, and they provide helpful tips and advice. This has been a great addition to our customer service toolbox. 🙂
I recently started using CitNOW Video and I'm extremely happy with the results. The platform is user-friendly, and the videos look professional. The customer support team has been great in assisting me with any questions I've had. I would definitely recommend CitNOW Video to anyone looking to enhance their communication with customers.
BEWARE of CitNow Auto Renew contracts! Im disappointed to have to write such a review on an automotive company, as if the job isn't hard enough in the trade. I NEVER write reviews on a company, especially negative ones and those in the same industry! Even if I have had a poor experience.
HOWEVER other dealers need to be warned about CitNow and their autorenew contracts which are a complete con. The last time I got shafted with one of these auto-renew contracts was with an advertising company who had a terrible reputation for doing the same thing (had only have i checked online reviews prior to signing that agreement.)
I have been a loyal paying customer of CitNow and have been for 2 years. Aware my 2 year contract was up I opted to look at an alternative solution. Duly signed a 30 day rolling contract with the new provider and notified Citnow in writing that I wish to cancel now that my 2 years has expired.
The following day, I receive an email from my apparent account manager (who I've never until now had any correspondence with in the whole 2 years) who advises me that Im signed in to another 2 years as haven't given written notice 30 days prior to my 24 months being up!
I respond to the email politely advising that with all due respect I don't take time out of the working week to review what supplier contracts may be coming to an end, and those companies that may be trying to have me over with an 24 month auto-renew contract.
After 2 or 3 emails back and forth complaining, they reduce the 24 month contract to 3 months "as a goodwill gesture." I advise im obviously happy to pay for the 1 month's notice (even though im now not using the service anyway) but im not paying them an additional 2 months when ive seen out my 2 years agreed contract. OUT OF PRINCIPLE!
I've gone on to say that should the new provider not work out, or functionality not be as id hoped that I would HAPPILY be returning to CitNow anyway.
I confirmed however I WOULDN'T return unless a sensible commercial decision was taken on my complaint. In short they weren't interested, even after it was reviewed by senior management, twice.
Still Citnow pursued me for the money and the remaining 2 months not wanting to budge.
On the final payment demand I re confirmed my utter disbelief in their commercial decision. I also reluctantly advised id be reviewing the company accordingly so that other car dealers don't fall foul to this auto renew contract, giving CitNow the opportunity to re-review the policy on my case and others in the future. Again Not interested.
So here I am, reluctantly reviewing a company after giving them every opportunity to do the sensible thing. I don't know whats worse, the auto-renew contract con, the fact they just dont care, the fact i've had to take an hour out of my evening to write this review, or the fact im now officially a keyboard warrior! However rest assured im not your typical warrior I have far better things to be doing with my life as we all do.
Think twice before signing with CitNow. My recommendation is Gardx B2see - Great product, more functionality and rolling contract.
One very disgruntled Car Dealer.
Dan Kirby
Not only is the citnow app easy to use and a great tool for sellingcars to customers, citnow the company are great to deal with too
I often call for technical support and more often than not get through to John. He is always incredibly helpful and a joy to speak to. He gets the issue sorted very promptly but also in a very friendly manner.
Doesn't work on mobile.
As a customer, I don't see the need for someone to record my vehicle would much prefer to read a list of potential issues. Especially given that the software doesn't work in the first place.
citnow.com
