CIRRA Reviews

A huge upgrade from satellite! I've been w/Cirra Net for over 2 years now. I know it all depends on how clear the path is to the provider's antenna, but for us Cirra Net has been wonderful! Our old service was excruciatingly slow -- they should have been paying us. Honestly, Cirra Net was the last ISP on my list when we moved, but I didn't have a choice. I was skeptical, but have never had a problem and I can VPN without any slowdown. Cirra Net is super fast and their service has always been great.

I have had cierra for almost 3 years. I have never had a problem with the customer service. Even when I forgot to pay the bill. (Autopay has saved face for me) the tech that we had helped us understand the liability of them attaching equipment to our roof. We paid for an Electrician/friend to basically put in a port for any service to connect to. Why take short cuts. I learned my lesson allowing ATT Techs to install by punching through my siding and metal roof. I gave cierra four stars because the service really suffers when it rains. Tonight while I am writing this the service has been interrupted. This is the first time in almost 3 years so I have no complaints. I just hope they get it fixed fast. It's Friday night I'm old and want to veg on the couch with my Roku. Lol

For $150 a month to get close too or 50 megs, I get 25-29, called customer support, they said sorry....that s still in our range of contract when I payed 25$ for 25 megs with AT&T??? Stay Awwwway!

Needed a tripod and pole to get over the neighbors trees! Service is working great, Thank you Justin.

Third day I took off for Cirra to come replace router. Timeframe for a technician to come out was 12 pm - 6 pm. Tech messages me at 10:30 am asking if I was avail. I said I d be there at 12:30. At 11:53 AM he messages back that he is an hour away an ill have to reschedule. Don t expect NICK to listen to you when you call. He talks over you and then hangs up on you. WHAT KIND OF UNPROFESSIONAL BUSINESS IS THIS! ZERO CUSTOMER SERVICE. STAY AWAY

I pay for the most expensive package at 50 mbps. I run speed test all the time because I am a gamer and lag constantly. Netflix will cut out on you every once in a while but not too often. I also work from home and there have been some days where it hasn t had enough speeds to even allow me to work.
On average, the speeds I see are around 18... but pay for 50. Other than that, I feel the customer service is fair, but the actual internet service is a 2 out of 10.

Unprofessional. The first technician they sent wanted to put a hole in my outside wall in a ridiculous place, so I had to hire an electrician to snake a line. This cost me extra, delayed install a WEEK, and it seems like something the technicians should know how to do. The second guy did not even SHOW UP for our appointment after I told him I did not want anything mounted to my metal roof. He stopped responding and no one from the company will answer or even call me back. I am glad I did not get trapped in a 2 year contract with a company with this kind of customer service.

I switched to Cirra Networks from Rise and have been completely happy ever since. Speeds are higher than Rise ever was and works great with no down times or slow downs. A++

Horrible after 630 to 7 in afternoon everyday dont even get close to the speeds you pay for its ok from about lunch till then would go with something else but no other providers for me

Ok so for the most part when the service is working it is actually great. I run my office from home, I game, stream and so on with generally minimal issues. Now where Cirra is bad, support! When the service is down or running at a1/16th of what you should it always seems to be right when they close or shortly after. So there is no way your service will be fixed or working that night.