J. Owens

Review of CIRRA

I have had cierra for almost 3 years. I have never...

I have had cierra for almost 3 years. I have never had a problem with the customer service. Even when I forgot to pay the bill. (Autopay has saved face for me) the tech that we had helped us understand the liability of them attaching equipment to our roof. We paid for an Electrician/friend to basically put in a port for any service to connect to. Why take short cuts. I learned my lesson allowing ATT Techs to install by punching through my siding and metal roof. I gave cierra four stars because the service really suffers when it rains. Tonight while I am writing this the service has been interrupted. This is the first time in almost 3 years so I have no complaints. I just hope they get it fixed fast. It's Friday night I'm old and want to veg on the couch with my Roku. Lol