Hope Ballew

Review of CIRRA

Unprofessional. The first technician they sent wan...

Unprofessional. The first technician they sent wanted to put a hole in my outside wall in a ridiculous place, so I had to hire an electrician to snake a line. This cost me extra, delayed install a WEEK, and it seems like something the technicians should know how to do. The second guy did not even SHOW UP for our appointment after I told him I did not want anything mounted to my metal roof. He stopped responding and no one from the company will answer or even call me back. I am glad I did not get trapped in a 2 year contract with a company with this kind of customer service.