Chippenham Johnston Willis Medical Centers Reviews

The staff here at Johnston-Willis gave you a wonderful feeling that they love there job.

I parked in back lot and found that two closest entrances were closed and had to walk all the way around to front entrance. There should have been a sign alerting patients to this at parking area. I did understand the need for checking people for virus. Once inside, everything went very well.

I have come to Johnston Willis for my mammogram the past 2 years and they have always been very kind and considerate. They are also super efficient and always keep you updated if you have to wait. Love coming here!

The receptionist at the prenatal center was so nasty and rude I never want to go back!

Great overall experience from this facility. From pre surgery education and lab screens, to the surgery and recovery care unit, I could tell that my experience was valued by their staff. I would recommend this facility to others and thoroughly enjoyed my time with them.

The mamogram was fine, but not the wait. I waited over 45 minutes from my appoitment time. However they want you to come 30 munutes before your appointment which I did, so my total wait time was 1 hour and 15 minutes. That is unaccepable, next time I probably won't come 30 minutes early.

What a great group of talented caring people. God Bless

Went for an ultrasound, professional courteous staff welcomed me and got me setup and. The wait time was very reasonable, and the ultrasound technician was also very knowledgeable and courteous, answered all of my questions and made me feel very comfortable. Thank you!

Everyone was courteous kind and knew their job...they explained what they were doing and answered any questions I had...

The doctor i saw on my visit was very rude.. cause one of the charge nurses came to check on me and i was still in pain but the doctor didnt want to do anything but the nurses i had were very polite..

I moved to the area late in my pregnancy, so I had a little anxiety going into the laboring/birthing period. Every staff member put me at ease upon admission. They were professional, confident, supportive and empathetic. I couldn t have asked for a better experience under the circumstances. Thank you to the labor and delivery team! You all are amazing.

Great service when I had my daughter...but that nurse johnnelle mayo needs serious help

I went to the ER to be checked out for chest pressure, headache and sore throat, which are some of the symptoms of Covid. I was given a Covid test, chest X-ray and echogram (?). All were negative. The nurse and doctor were extremely caring, answered questions to my satisfaction and made sure I was comfortable. I am grateful for your facility!

Visited family this week and unimpressed with the drab atmosphere. Did not see first piece of artwork on any wall in any hallway or patient room
This projects a dismal feeling to visitors and patients.
Is there not an auxiliary or staff who could reach out to local artists or photographers to brighten this hospital with their work???

The doctor, nurse and technician were very patient and understanding. They explained each step in the process. Thank you for making my procedure go smoothly.

While no hospital emergency visit can be viewed as good, the staff and overall process was excellent at Johnston Willis Emergency. It started with a quick and efficient check in process to my release. They were attentive, informative and caring enough to allow me to feel safe and reassured.

The Ladie's suite for mammograms is always nice and clean and the ladies are all so welcoming, helpful, and caring.

I received the highest levels of quality care from every individual I came into contact with during my visit. From the preadmission process, preoperation testing through surgery and recovery the care provided was professional, courteous, caring and again, of the highest quality my family and I could have hoped for. We wish to offer our highest recommendation for Johnston-Willis Hospital along with our most sincere thanks.

Maternal Infant is great. I absolutely love them!!!! All the nurses are caring and always willing to help out even if you are not their specific patient. They are always there around the clock to assist in anything from helping you get up for the first time after delivery to getting you cold water. They were so great to me during my stay. I definitely recommend Johnston Willis if you are having a baby!!!

Everyone was so helpful and friendly. These days that goes a long way!

Not happy at all with this hospital! Not saying it's the hole hospital or doctor's at all because I have had good experiences before when I was in a critical state, but what I experienced the other evening was horrible. I was in horrible pain and was not given anything to help with my pain nor did the Doctor care. I was put through a CTScan and was told nothing was wrong with the area I was complaning about and a urine test that did not show anything either. When I new something was wrong! Then I was told from doctor he saw nothing have a nice night and my nurse told me even if they found something that they wouldn't even be able to take care of it anyway. So im mind blown with these people and very unhappy to be treated this way after my bill was a incredible amount of money for nothing, but it's about the money these days with most doctor's and hospital's. Knowone wants to find the problem, because that means they would have to work from there hearts then. Come to find out the next day and going to another hospital they found were I did have a UTI, infection and another infection running through my body that was going septic due to my bladder sling around my bladder and it was causing my stomach to swell 5x normal size!
Thanks though for the bill and doing nothing though to find my problem or over look all the problems just to push me out. It's ok though !!!!!!

They billed our insurance 1187.00 for a 10 minute conversation with a doctor in the Emergency room. Our portion was 717.00. We stayed in the waiting room and aside from blood pressure checks we received no care. There are enough other hospitals in the area that I can safely say I will not be back.

We waited 5 hours in Emergency room waiting area with my 2 year old daughter. She had hit her head, was sporting a large hematoma, and had briefly lost consciousness. We were checked in to triage, her pulse and blood pressure were checked. Then, it was 3 hours before nurses came again to check on her blood pressure and pulse again. At this point in time she was acting normally and I wasn't as stressed, and after another 2 hours I spoke to a very nice doctor for about 10 minutes, and seeing that my daughter was acting normally we went home.

I felt fine about the visit, despite the long time in a waiting area with minimal staff interactions because I wanted to play it safe with my daughter's head injury, and I figured the Emergency room waiting area was a good place to be until I was sure she was okay.

Then the bill came. They charged our insurance 1,187.00. Our portion after insurance was 717.40. For 2 blood pressure checks and a 10 minute conversation with a doctor. Seriously. I will never set foot in there again, there are plenty of other hospitals to choose from.

I came here for a breast reduction and my whole experience was fantastic. This was my first surgery and I was super nervous but all staff that I worked with that day were incredibly kind and supportive. Everyone made me feel so at ease and I would definitely recommend this surgical center to anyone.

The communication with my family during my operation and post-op while in recovery was excellent.

All the staff that I came into contact with was just amazing; however, I am only giving a 3-star because my surgery was pre-scheduled and I was required to have an overnight stay. After my surgery I was held in recovery for 6 hours because they didn't have a room for me. Very unsatisfactory.

I had a wonderful visit. Thank you so much. The wait was on time. The people were nice. EVERY THING WERE NICE AND CLEAN. I love that. The place looks marvelous. The bathrooms look so nice and clean. Thank you again.
Juanita Allen

I recently was discharged From JW and had an incredibly awesome experience! I went in for surgery was discharged the next day and became very sick. I went back to the ER where I received excellent care, and had emergency surgery. I was admitted to the Women's Health Unit. This is a very specialized nursing floor with a small bed capacity. I will have to say I think they saved my life. I got top notch nursing care from the start. Samantha , Jenn, Patty , Katylyn, Anne, and Brandy were excellent nurses( forgive me if I left someone off ). Being a retired nurse myself from JW--class of '72, I was so grateful they were well trained and experienced. They covered for each other in their patient care. They were always pleasant to answer when I needed assistance . They came to my aid almost immediately when I called for them. I can't say that I had one favorite nurse because they were all my favorite nurse during my week long stay. The nurse manager , Lee Ann came by each day to inquire about the care I was receiving. She genuinely cared about my opinion.
I have been a patient at JW several times over the years and was grateful I had my family to be my advocate at those times because the care was so poor, but I feel really fortunate to have stayed on this floor. Thank you again to all the staff on the Women's Health Unit.