Elizabeth Loker Perkins

Review of Chippenham Johnston Willis Med...

They billed our insurance 1187.00 for a 10 minute ...

They billed our insurance 1187.00 for a 10 minute conversation with a doctor in the Emergency room. Our portion was 717.00. We stayed in the waiting room and aside from blood pressure checks we received no care. There are enough other hospitals in the area that I can safely say I will not be back.

We waited 5 hours in Emergency room waiting area with my 2 year old daughter. She had hit her head, was sporting a large hematoma, and had briefly lost consciousness. We were checked in to triage, her pulse and blood pressure were checked. Then, it was 3 hours before nurses came again to check on her blood pressure and pulse again. At this point in time she was acting normally and I wasn't as stressed, and after another 2 hours I spoke to a very nice doctor for about 10 minutes, and seeing that my daughter was acting normally we went home.

I felt fine about the visit, despite the long time in a waiting area with minimal staff interactions because I wanted to play it safe with my daughter's head injury, and I figured the Emergency room waiting area was a good place to be until I was sure she was okay.

Then the bill came. They charged our insurance 1,187.00. Our portion after insurance was 717.40. For 2 blood pressure checks and a 10 minute conversation with a doctor. Seriously. I will never set foot in there again, there are plenty of other hospitals to choose from.