Chick-fil-A of Orange

Chick-fil-A of Orange Review

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4.5
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N
3 years ago

Chick-fil-A is the second best place to get a chic...

Chick-fil-A is the second best place to get a chicken sandwich at....hands down. They are a little bit more expensive than other fast food restaurants. But, they definitely have the best chicken that there is other than Raising Cane's.... But they have the Polynesian sauce which is so good not to mention their Chick-fil-A sauce. And now they have chicken breakfast sandwiches with you're absolutely amazing. Chick-fil-A's one of the more classy restaurants they are always super clean the staff is always the nicest staff but there is in the fast-food business because they're a Christian run organization. If you want some good chicken serve to you the kindest nicest people you ever met and you want it to be reasonably cheap and quick. I challenge you to find any place that has all of that other than Chick-fil-A.

N
3 years ago

Sadly, we have had to give this location a poor re...

Sadly, we have had to give this location a poor review. Normally, we have had very good rapport with staff, even tipping most of the employees who bring out our meals during COVID. However, one of their shift managers was extremely rude and refused to refund our order. He admitted that the store manager would refund it the next day, but stated that he didn't "have to". I believe that he was having a bad night and took it out on his customers. We used to come to this location 2-3 times a week but we will not be returning.

Our orders have been wrong recently due to a hiring spike, but staff is normally always willing to correct it with an apology and a smile. We had asked for a refill on my beverage because I was in the hospital and their diet lemonade/ unsweetened tea was all I could stomach. Since, COVID we had stopped asking for refills but with so many places giving an extra cup we requested one while we waited for our second order to be fulfilled accurately. The manager was rude and terse and even laughed in disbelief when I asked for a refund, despite me explaining my circumstances. He admitted that other locations have refills but stated that this was not their store policy.

Everyone knows us by name and order, except this gentleman. All this means is that we are loyal customers who had tipped their employee $5.00 that night, and received no dinner for it. We weren't looking for free items, it was the lack of compassion that will push us to find a new location. There are so many other ways he could have dealt with this issue. It was resolved very unfairly and immaturely.

a
3 years ago

I like the customer service. The associates are ve...

I like the customer service. The associates are very kind helpful ppl. The restaurant is well kept, stocked, and clean. It's a little pricey for what you get but it's the taste and customer service you're paying for. So, if you have a little extra spending cash that you don't mind parting with, treat yourself to chik-fil-a.

D
3 years ago

Tasty

D
3 years ago

This Chick-fil-A, and every Chick-fil-A are always...

This Chick-fil-A, and every Chick-fil-A are always great. This is my favorite fast food restaurant, it's our families go to place. I love that the service is always good, they keep the restaurant clean, always a dependable experience. I also love that they are closed on Sundays, giving all of their employees the opportunity to spend more time with their family and go to church.

N
3 years ago

Chick fil a never disappoints and this one is no e...

Chick fil a never disappoints and this one is no exception. employees were friendly, lots of parking, a clean restaurant, and the food was delicious as usual. still, in my opinion, some of the best food for the money.

N
3 years ago

This review is really a comment and suggestion for...

This review is really a comment and suggestion for the management.

Please turn off your free WiFi at night, when your store is closed at night. Bums and nefarious people use your WiFi and hang out in your patio all night.

Still good food and service. Great waffle fries. I will update my review to Five Stars once this is remedied.

P
3 years ago

Not open on Sunday, so make a note of this. Other ...

Not open on Sunday, so make a note of this. Other than that... I really enjoy their food. Hands down this is probably one of my most favorite place to have a quick bite for lunch. The one negative is the it gets extremely busy around lunch time. So make sure to get in there early. CHEERS

C
3 years ago

I have gone to this location to pick up delivery o...

I have gone to this location to pick up delivery orders of food for customers. But recently, a lady who is short, with dark hair and acts as a manager, has been so rude and unwelcoming towards me. She makes me wait extra long, acts like I'm a bother, and talks to me in a unfriendly demeanor. Maybe she's got an attitude because of the recent bad publicity about Chick-fil-A. Well it's not helping at all to treat a customer coldly. Her ways will definitely effect the employees.

m
3 years ago

Had the chicken sandwich. Perfectly cooked chicke...

Had the chicken sandwich. Perfectly cooked chicken breast, oh so tender breast that was still juicy enclosed in a thin and delicate breading that added just the right amount of flavor balanced by the tang of the pickle. A humble and modest looking burger that is really a minimalistic overture of perfection.

Chick-fil-A of Orange

Chick-fil-A of Orange

4.5