Always enjoy this place. Zoo's are one thing us Brits get right. Lots of green open spaces for picnics and plenty of variations of animals to see. My favourite was the bats but i think that area was involved in the fire they had so not sure if the bats are still there. All in all it's great value for money.
Absolutely amazing zoo! Definitely need to be there all day to see it all, well worth going!
Very well organised in this trying time. Hand washing stations everywhere, one way systems in place and a limited entry to indoor exhibits. The enclosures are all beautiful and enriching for the animals. The only downside was some visitors not follow the very clear rules, though the staff did their best to remind them. A lovely day
We didn't get to see everything, you definitely need a full day there.
Brilliant zoo. Loved the Islands section. Very well laid out. Easy to find. Free parking. Plenty of picnic areas as well as cafes
Great open enclosures and a large amount of animals to see. The whole Zoo is very conservation conscious and the staff are all helpful and knowlegable.
Great day out something for everyone. Different food places dotted around some with places for kids to play. Wear your best walking shoes
Just reading the not so good reviews. My suggestion is to show wildlife films here. Bristol bbc had a great network of filmmakers and would be great to bring them to Chester. Then at least people would be paying to see something. I have never been interested in seeing animals caged up, but I suppose that's what humans are in Chester zoo, they pay to be caged. From out side it looks like a WII concentration camp disgusted as McDonald's.
Disappointing experience. At some point I was surprised when I even saw an animal. I gave it two stars as I enjoyed the bats experience and because I found this tailored for families with kids.The overall conclusion is that this place is not worth visiting. Solid work and maintenance needs to be done to the zoo .
Went to lanterns at Chester zoo with family, absolutely wonderful night
Chester zoo love it. Especially the red panda's enclosure.
Lots to see, and friendly staff. really hight prices though
We have been members for over 5 years and love that the zoo just gets better and better each visit
Chester Zoo is absolutely fantastic - the animals well looked after and many of them. The staff are always happy and smiling, helpful at all times!
Something for everyone here.
Just love Chester zoo three generations and we come back every year just love it everything about it. Best day out. Keep it up guys through this very troubling time
We had a nice day out, but it was a shame we didn't see any tigers, bears or jaguars. The baby elephants and giraffes were lovely to see.
It would have been nice to see some more attendants cleaning the picnic tables and surrounding floors.
Always happy to support the zoo but honest feedback was that my expectations were a bit higher than on the day. However, all the staff I did see were working hard and really helpful. Especially the female working on the giraffe enclosure.
The hand sanitation stations were also plentiful and well stocked and the general areas of zoo were clean.
Great place for a good day with friends and families loads to see staff are great would recommend to any one
Probably the best Zoo in the north west, it's a tough call between here and Blackpool Zoo, however, due to the sheer number of displays and enclosures, Chester Zoo takes the biscuit.
Although more expensive than competing zoos, I found Chester to be more value for money, especially given the fact that carers go free with a disabled guest. So many animals and enclosures, the children absolutely loved it, the staff are all very knowledgeable about the animals and seem keenly interested in sharing facts about the animals they care for.
The gift shop also has an abundance of ornaments, toys and souvenirs, some of which can get quite pricey, but there is some value to be found with certain items.
Zoo and the lantern festival all worth seeing. Lovely outing
It is so much bigger than blackpool zoo, all the animals are adorable, and some of them you can interact with them, for example, the butterflies, the bats not so much but it is nice to go into a huge cave with bats flying around your head. More
We had a great time there and was nice to go out somewhere, as it was our first time going out in lockdown. The social distancing wasn't great though and I don't think they was any hand sanitizer so they could of done better with that.
This is truly amazing place to see animals from the wild.living an unthretened life originating from many countries. In wonderful conditions. A place with first rate facilities. And good access.
Really nice place accessible by everybody amd has the option of hiring mobility scooters if medically needed. Big enclosures for animals and good things around for kids to do and see. A little overpriced
Lots of empty compounds need to put more people on to help you find your destination but must say staff are great when you can find one prices over the top for food +drink
Excellent zoo, great facilities and day to see the animals. Well done Chester Zoo! Fast food really was fast
We had a brilliant family day out. Even with current restrictions in place it was still amazing.
Brilliant. Really lovely weather so the sunshine kept some of the animals inside but it was still really enjoyable. All of the staff that we met were very helpful and gave us great info about the animals even down to their names!
Chester zoo is without doubt one of the top attractions in the UK. It has always been a well run, well presented and packed with things to learn, things to do and things to see. Staff are helpful and friendly, animals are well cared for and the whole site benefits from continued investment and regular maintenance.
Chester zoo invest a lot of time and money in animal welfare both at the zoo and in the wild where they are actively involved in conservation and education. This reflects on the zoo where animals enclosures are constantly being adapted to ensure they provide the animals with a safe and natural environment.
Chester zoo has a reasonably high ticket price although in my opinion this represents good value as there is so much to do you will fill your day easily. The annual pass is a good investment as your ticket price on the day contributes to this and it only takes 3 visits during the year to make it worthwhile. It's also unlikely you will see and do everything in one visit.
Much of the zoo is viewed from outdoors so bad weather could put a downer on your day. If you have the season pass you can leave and return whenever you want, otherwise it's worth checking the forecast to get the best out of your day.
The are plenty of restaurants, cafes and kiosks at Chester zoo so your never far from food and drink and there is also indoor and outdoor picnic areas if your bringing your own food.
Overall Chester zoo is an excellent place to visit for families and individuals of all ages.
Amazing! My two toddlers absolutely loved it and the train journey down there. So much to do there we couldn't get around in one day, will need to go again soon x
Never get tired of visiting here. Amazing place. Such a special place to take children. The bat sanctuary is a personal favourite. Watching the bats fly past your head is just epic fun. Watching the mother-in-law scream and swear was just the icing on the cake. The staff are lovely, helpful and friendly. Cant wait to come back soon.
Everything we expected after viewing the channel4 series....nice to see the baby animals born during the series flourishing...allow 4-5hrs to see everything.
Lovely day out far too crowded considering social distance and queues too long for popular am
Animal attractions
Lovely zoo with a range of animals and full of incredible enclosures for the animals to develop and grow in. Lots of information to aid the education of the public on animals, their needs and our responsibility towards their future survival.
Always a great day out for young and old. New enclosures are fab as you feel as if you are closer to the animals
Amazing. The sloths were top notch and the elephants were very calm. The rhino enclosure smelled absolutely disgusting and the lions were brilliant. The meerkats were cute. Sadly the penguins were shut. Would recommend.
Enjoyed a lovely day with my grandson. Staff very helpful. Wish we had a bit longer to explore x
Lots to do everywhere was clean . Had a fabulous day
This zoo is REALLY big! It is unlikely that you will see everything and wear some good shoes as there is lots of walking.
There are lots of animals and all the ones you would expect such as lions, tigers, elephants etc. There are bat houses, monkey enclosures, tropical houses so plenty to do.
Only complaint I had was that you felt preached at about conservation, which although not a bad thing I did feel it was at the expense of learning about the animals.
Chester zoo is an amazing place, they do amazing work for conservation and have fantastic breeding programmes in place. It is a wonderful day out for the whole family and I cont recommend it enough. The staff are all friendly, helpful and extremely knowledgeable too, which is lovely to see and adds to the experience. Thank you for a lovely time, we will be back again soon!!
Winter is a poor time of the year to visit as most of the animals are on holiday. Its a shame the price is still the same as the summer
Had a lovely day today and we where blessed with the sun
Very good. lots of animals and different species to see. Signs help learn about the animals and keep people entertained for a long time. Great day out for all of the family
The layout is fantastic .there is plenty of room in all paddocks for the animals and all staff are helpful in every aspect
Great place for the family and the individual photographer. Animals are in plain sight most of the time and staff are friendly and helpful
Great fun. Especially for the kids. You need a full day and maybe a better weather. Today we had some showers and need to find shelters. Otherwise there is plenty to do. It comes expensive though for a family of 4.
Really nice place to visit and see a variety of different animals all in generally big open enclosures. The only problem I had was the drinks stalls I would say there wasn't enough of them and sometimes we would be queuing for nearly half an hour for a drink.
But overall a good day out.
A fantastic day out for the whole family, the facilities and staff/care are of a great standard and do our conservationists proud.
One of the best conservation centres on the planet. Caring staff and great facilities.
After watching the secret Life of the zoo expectations were high, every enclosure we stopped at seemed to only have one solitary animal, we spent 4 1/2 hrs here, the map could do with an update found it quite difficult to use as some walkways not showing on map, also narrow pathways made it difficult to overtake to get to next attraction as when someone stopped to take pictures etc everyone else had to wait! Plenty of food and drink outlets and staff on hand to help, also quite clean, the newish Bat bridge is not mobility scooter friendly, made me feel sick and hurt my wrists trying to steer and get to other side, the surface is far to bumpy! Plan well in advance before you come!
Wonderful day out rain or shine and we had both today. Constantly improving. So much to see, can't do it justice in a days visit. Booking ticket on line saves money and you can even do it on the day of your visit, up till 9.30am which was More
Amazing array of animals in a fun, stimulating and educational setting. Plenty of places to picnic or restaurants to visit. The zoo also has a great choice of play areas to suit all ages, great to rest your legs whilst the children tire themselves out! Went to see the dinosaurs which were great. Fabulous day but be warned not cheap!
Absolutely amazing great value for money lots to do see and interact with ! Worth the 240 mile trip up
Amazing place, well worth seeing. If you live locally get a membership, 'free' say out and only have to go for an hour or two then - enjoy it over the year and see the animals multiple times! Love everything about it
I have never really liked zoos, to me they are sad places. But others like them, and most children love them. Chester zoo will entertain children better than many zoos will.
Huge zoo with many visitors but it didn't feel as busy as the car park looked. So many different animals and the different areas were fascinating. Loved that the zoo made a conscious effort to show how they were helping the environment as well as the endangered animals.
This zoo is amazing. I can see why this zoo is rated #1 in the UK with very up to date, clean facilities and lots of infant animals.
Great place. I don't like zoos but this is different. Conservation is the key objective of the zoo. Animals have fair spaces,at least most of them.
We love Chester Zoo! We especially love the Lanterns over the Christmas holidays.
Favourite zoo ever. Love seeing all the work they are doing for conservation. Wish I lived nearby so I could have an annual pass and just pop in more.
Didnt get to see all the animals but a lovely day out .Wear comfy shoes lots of walking.
Nice place very big and see lots of different animals also a few gift shops with loads of choice for souvenirs
We love Chester zoo, but no fault of their own it wasn't as enjoyable this time around. But staff were very helpful.
What a great place to go,we had a great day. Really well staffed with helpful friendly people.Totally recommend it.
One of the best zoo's iv been at yet, lots of variety of animals to see plenty for kids too
Lovely park with loads of walking, but spoilt by weather, sad animals and long queues for indoor viewing.
Maybe things will improve.
Recommend: Banham Zoo, Norfolk with better displays and more compact.
This zoo is quite big and takes at least 6 hours to walk around. Make reservations early for the pub for lunch. This zoo is best known for the enclosures and gardens, neither will disappoint.
You can not get there quick enough and when there plenty to see and do.
Always a nice day out especially eating a picnic by the giraffes
Good efforts to let people adhere to government guidelines around COVID-19, sanitation stations abundant throughout the park, plenty of signage and markings on the floor to promote social distancing. Face masks are advisory in the indoor sections. A good portion of exhibits closed sadly but still plenty to see.
Good system for social distancing. Only issue we had was the one way system around the rhinos and islands meant we did 3 full circuits which took its toll on the kids. Don't think it was necessary to walk across the same intersection 3 times.
Great zoo experience. Plenty to keep us busy all day.
Only difficulty was finding any food for our dairy free daughter, and gluten and dairy free husband.
I like going to zoos but chester zoo did not live up to my expectations. I have been to London Zoo and Blackpool Zoo before, and found Chester Zoo to not be as good with regards to the the fact that many of the areas had little or no animals. The tiger and lions were not there, and also many of the restaurants were closed. There were two open only serving junk food; burgers, fish and chips and other deep fried stuff. All the snack bars were just ice cream. There was no remotely healthy options in the whole park, not even sandwiches which was disappointing, and ice cream can't be the only "snack" in existence. None of the talks or shows were on due to the social distancing, but the cost of the ticket was still the same expensive price. It felt like a rip off, I feel like they should have reduced the cost with all the animal talks being off... Ranks below London and Blackpool zoo for me unfortunately.
Loved it went with my 3 year old great granddaughter on her school trip.we both loved it so much.wet horrible day but still loads for us to do & see.staff so helpful.
The zoo is a great place we have a.pass. only downside is they need to improve the food there
Everything about Chester Zoo is superb. Care of animals environment of animals knowledge and friendliness of keepers and rangers. Well worth travelling to.
Costly but well worth the money. Lots to do and see. Sadly the mono rail closes soon and will be demolished. Fabulous time and great memories. Staff are superb.
Amazing place! Loved seeing every single animal, so much to see we struggled to fit it all in!
Staff and social distance layout excellent
Only negative are the moaning Covid deniers (customers) walking about complaining at a level to make sure everyone could hear them
4 out of 5 because the map is not interactive on the app and there are not enough sign posts to guide you so a lot of time is wasted walking round when you only have a day you need to be specific about what you can go and see
chesterzoo.org