Cellular Only Review

Excellent, knowledgeable customer service! Ryan R. was great to work with, highly recommended.

Great experience! Friendly staff. Very helpful & willing to go the extra mile to get me the best price for the product I needed. Overall, I felt well taken care of & satisfied with my experience!

Jelonda at the 41st st location was the absolute best! She was kind, personable, and extremely helpful. I came in to upgrade to a new phone and new plan. She was able to answer every question and take care of every request I had. Please give her a raise!!!

Cody was the best associate I have ever had at a Verizon store. He really knows his stuff. First time ever I came out of the store happy.

I had some questions about some scams I was getting and wanted to know for sure they were scams and they were very helpful. I also had some questions about the condition of my phone and they were very helpful in explaining my options.

Tina was excellent. She recommended and explained the features of the two cell phones we purchased. Her advice was very helpful .
She answered all of our questions .

In and out very quickly. I was helped by Jelonda and she did a great job of making my experience as easy as possible. Will return to this store for future business.

They were a great help getting out new phones set up!

Cody was one of the best people I have meet there he was nice and was also really easy to talk to

My experience with this Verizon store was unmatched! I worked with Ryan on a seemingly complicated request (at least to me) and his customer service was excellent. Despite the few bumps we experienced along the way there wasn't a single thing I could complain about. Even when I faced issues later that day and walked into the store mere minutes before closing, he was willing to help me out (patiently, I might add) and accommodate for me. So glad I chose this store and would recommend it to anyone!

Courteous, quick and efficient service!!
Always consistent!!!! Thank you!

The best possible! Had been to many stores in the past and this location far surpasses any other location and I have been loyal to this store for 3 years and have never been disappointed!!! Thank you!!

Wade was amazing! Such a great help and answered so many of my questions! Excellent service and will definitely be going back!

Cody was great and very helpful. It was so refreshing just to have a conversation with a professional throughout my visit. My first visit at this store and won't be my last. 26+ years having a cell phone and enjoyed my visit today and saved $!!

Kenzie and Houston went above and beyond to set me up with my brand new iPhone. They were so friendly and personable. We would recommend to anyone else in Sioux Falls. My husband is a TMobile customer and said he was so impressed he would consider switching. Thanks!!!

Tina is the reason I use Verizon. Keep her happy, she brings a lot of business.

Jelonda who helped me pick a new phone is super kind!

Service is very attentive and knowledgeable and extremely accommodating

I love Calloway. It's the only place I go for my entire family's cell phone needs.

Aric was awesome and super professional and polite. He helped me find a new phone after mine needed replacing. 10/10 would go to him again.

She bought a new phone on the gal didn't know how to transfer information from my old phone over to the new phone

No one likes to deal with cell phone problems, but the last few times I ve been to Cellular only, I ve left pleasantly surprised. Excellent customer service. Friendly, knowledgeable and helpful staff willing to work with you for the best possible solution. Jeff was great to work with.

Great service as always. The people that work at Cell Only are the best!!

Tyler was very helpful and friendly. You have a great employee

Maxwell was the young man that we talked with. He has a good knowledge and what he had a question on he looked up on the computer.

Always a pleasure working with these folks, I have worked with Ryan on multiple occasions and have always been happy with the results.
Thanks guys!!

Greater me vary nice explained everything great experience. Bought head set

Jelonda was pleasant and efficient. I was replacing a phone for my 88 yr old mom and she outfitted us with an iPhone SE which was a seamless upgrade with little to no learning curve for Mom. She's a rock star!!

Kenzie was great help and made getting new phones easy thanks for everything

I ve worked with Tina in the business dept, and my wife worked with Alex in the retail dept. Friendly, helpful, knowledgeable, and great to work with. Superior customer service. I highly recommend.

Alex was great nice lady and very easy to work with.

I was referred to Lacie by a friend. She was outstanding! I went in looking to upgrade on a small budget. Lacie found me a great deal and hooked me up with all the accessories to protect my phone for less than I had budgeted for. After the sale she made sure to follow up with me and make sure everything was going well with the new phone and reminded me to send back my old phone. If you're looking for a great experience getting a new phone.. ask for Lacie! Best Verizon sales rep in Sioux Falls!

Tina was the bees knees and made my experience a great one.

Amazing and fun experience with Alex she was so friendly and set up my new iPhone 11 PRO from my old 7. All my apps are there and nothing to reset up, walked in my house and the blue tooth for all my lights worked perfectly!!! She is a real PRO.
Thank you.
Chef Dominique.

Houston was a great help, i was in and out in less than 10 minutes. Friendly also that's what i call seevice!
Thanks

I always have a great experience with Ryan. He is very professional, friendly & knows his stuff!

James was awesome! She was friendly, helpful and well informed

Wade, helped us today. He was awesome. Seriously I don t know how he multi-tasked so well but he was helping 3 customers at once and taking care of business.

After a bad experience at another Verizon dealer, I came to the 41st St Verizon hoping for a little help - and Alex was amazing. SUPER knowledgable - she helped us with all of our questions, and knew what she was doing - so fast! When we asked her if she had worked yesterday (black Friday), she said yes - and it turned out she had worked a 15-hour shift. Even though she said she was running on coffee and redbull, she was still so patient and kind! What a breath of fresh air!

A good time getting a new phone with Tylor. Very professional.

We were promptly greeted and it didn t take long to have the new phone we came in to buy.

Tyler helped me get exactly what I needed, when I needed it. Advised me of upgrades and protection plans without pushing them onto me. 10/10 will use CellOnly in the future.

Ryan was super helpful and patient will all my questions and needs. He made sure we got the best deal and was very professional. Thanks so much!

Cody was an expert and help me within minutes high recommending to my family and friends

I have worked with Wade at this location several times. He provides great customer service no matter the problem. He is very knowledgeable on the product he sells. Wade is a great asset to this company!!

He was a very knowledgeable salesman and I told him I would return to see him this coming Tuesday

The customer service is fantastic... they were so helpful and friendly and they all had a great sense of humor with my 2 children running around their store

Very busy but employees made sure all customers were attended to! Great service

Cody and Jelonda made my visit extraordinary. They're insane knowledgeable and care about my interests! I will be returning!

Enjoyed my time here. Ryan made my transaction go smoothly, he was very friendly and helpful.

Kenzie was great! She took the time to help me figure out the phone that was the best fit for me.

Houston was great! Love this store! Love the people! 5 stars from me for sure..

James was awesome to work with. They didn t have the phones we wanted but he showed us some great deals that were going on and we ended up walking out with even nicer and newer phones for a great price! He was very patient with us and answered every question. Great experience!

Went to get my screen protector replaced and they did great job everybody was in a good mood it was a great environment The job was done in exceptional time. Thank you

Ryan helped my son today, he was very pleased with his service! Thanks guys your the best!

Went there yesterday and asked for a day to think about switching. I checked with several carriers, and they were cheaper but I decided to go back to Verizon. The staff was very helpful. So I'm back
I used to be on a corp plan, with70 phones in 5 states.

He was very helpful and also made sure to acknowledge all other customers

James Sanchez is amazing! I'm an older guy and this stuff always confused me. He helped me get my stuff moved to my new phone and didn't make me feel small about not understanding everything.

Ryan helped my son today, he was very pleased with his service! Thanks guys your the best!

Cody made it so easy, I felt I didn t really do anything. Took no time at all and no stress.

Employees at 41st Street location(plus a temp Emp)went above and beyond improving my services by fixing something I wasn't even there for. THANK YOU!!

The guy that was helping me tonight was training his name was James and did an awesome job answering the questions that we had!

James did a great job helping me get into a new device. CellOnly is way better than the mall store.

When he walked in he helped us right away.
Very pleasant young man.Answered all my questions. Thank you Tyler.

After having a terrible previous experience at Verizon, my mom dreaded having to go back to Verizon to get a new phone. I talked to JELONDA on the phone and explained what my mom was needing help with, regarding a new phone, and she was WONDERFUL! She was not only helpful on the phone, but was also very sweet, helpful, and patient with my mom in person. So thank you for being so kind!

The guys at this location are great! Very friendly, knowledgeable, and above all quick to help everyone out!
Wade helped us out and he made sure we were well taken care of. He was attentive to our needs, helpful with information and not pushy to sell us stuff we didn't need! We'll definitely be going back for any cellphone need!

James was great! His service was fast and he told me about the great deals that Verizon had for switching from a different provider. Would definitely recommend James and this store!

The atmosphere is dark with ambient lighting. The customer service was great! It did take a long time for the WiFi to work and the phones to transfers but overall my experience was great and I would recommend the store to others.

I have been to this location for service and assistance with old phones and they have been outstanding while providing service free of charge for devices bought elsewhere. Naturally when it was time for a new phone, i went there and the service and experience was outstanding. Thanks!

Ryan my customer service rep was amazing and helped with everything I needed

Excellent customer service jelonda put the new screen protector on with no problems she is amazing

Ryan always takes good care of me and my fam! Wouldn t even think of going anywhere else for my cell needs!

Aric was a great help. We spent a while in the store because of an issue with the phone, not the cell service. He patiently helped us out- though there was no sale or purchase to be made. We are truly grateful! Thanks Aric!!!

Cody took care of me quickly while having to deal with other customers also. He made sure all questions were answered and he got me onto a new phone quickly.

I came in knowing what I needed and Jordan was very quick and helpful, I was in and out in 5minutes!

Tyler at Cellonly,Sioux Falls, (41st Street), helped me quickly & thoroughly to recover my e-mail account to my I-phone
My slow 90 year old brain and confusing records he pleasantly waded through successfully.

Ryan us the best! My phone was crashing! He got me coffee while I waited. He was able to get ALL my info transfered into a new phone. Made sure I was all set up and not late for my son's game! Getting a new phone can be a hassle but Ryan made it all fast and simple! Ask for Ryan!

Tyler was awesome! I had to get a new phone. He helped me transfer everything from my old phone. I was able to keep my progress on my games and it even kept my place in my book. He made it a wonderful experience. He was friendly and helpful. He was very knowledgeable about the products and services so he was able to answer all my questions. I was very apprehensive about getting a new phone, but Tyler made it fun. He definitely made a new customer.

Great store! The Informative and friendly staff provided excellent customer service!

The place was clean and James was very helpful and knowledgeable. Made our visit easy and seemless.

I appreciate the helpfulness of this store. They are willing to help make sure my devices are running smooth. Very kind as well. :)

when in to pay my bill and got informed that it was now cheaper and had been for a while so I over all cost dropwd like 15 bucks a month

Was fast, personable and very professional. Made the experience very worth while! Will return to do business again

Everyone in the store was so friendly. Jelonda was the one that helped me and she was helpful and so nice. I up graded my phone and she answered all my questions and it was very quick and easy!

Thanks again to Ryan for getting us through the process of updating our phone from IPhone 6 to 12Pro!

Today I went into Verizon Wireless having technical difficulties with my Iphone 7s Plus, I was gretted by Alex and she was extremely helpful!
If you or anyone you know is having any sort of problem or even have questions about your phone I highly recommend you stop into CellOnly and see Alex!

Jeff was extremely knowledgeable and very helpful. Excellent service.

I was helped out of a hopeless citation by the kindness of this store and its help in particular James Male. Thanks

Ryan Revell is always on top of things and does everything he can to give you the best service possible!
I ve been going there for years and have stayed with Verizon because of his personable, honest and helpful personality!

Ryan always takes good care of me and my fam! Wouldn t even think of going anywhere else for my cell needs!