After a bad experience at another Verizon dealer, ...

After a bad experience at another Verizon dealer, I came to the 41st St Verizon hoping for a little help - and Alex was amazing. SUPER knowledgable - she helped us with all of our questions, and knew what she was doing - so fast! When we asked her if she had worked yesterday (black Friday), she said yes - and it turned out she had worked a 15-hour shift. Even though she said she was running on coffee and redbull, she was still so patient and kind! What a breath of fresh air!