Capitol Expressway Ford Reviews

Shuttle dropped me off at work and picked me up quickly when car was being treated for Auto Butler fairly quickly too.

Pretty satisfied with the customer care except for today I was in line at the counter and that young man was working at the tire department took somebody else I felt that was a little unfair. I would like to add I took my car in last week and the young man and help me his name was Sam he was awesome we work very well together and getting my car fixed and out of the shop and while I was there I went and looked at a new Ford Taurus it was white I was very interested in purchasing the car I asked the serviceman if he could bring up some number so I can look at him he never came back so much for buying a car

They grab you lose a lot of time and not even a coffee

What a great difference between this experience and one I had at months ago at another dealership. Barry Teigen was a true professional and great to work. His knowledge and understanding made the painful car buying process a smooth one. Kudos to Willie in finance too. I'll definitely recommend my friends and family to Capital Ford. Thanks team.

Recently purchased a Ford Fiesta from Capitol Expressway Ford. Martin Cuevas was very helpful and made a typically traumatic and long-winded process short and sweet. He was attentive to my wishes and got me out of there with my new car without any unusual delays.

Worst place to make a deal, and since July still haven't gotten my reg back when they did the eval of my trade in... Will not recommend nor deal with again.

Very transparent dealer...wish I would have dealt with them before

Best customer service I have ever had at a dealership. They worked with me on buying my older truck without even having to buy a vehicle from them. Went back a couple months later when I was ready to purchase a new F250 and received great service again. Helped me with finding the perfect truck that fit my needs and wants and worked to find me the best and cheapest route with financing options. I tell everyone I know looking for a new car or truck to go there.

Cody Elemen was a pleasure to work with on my purchase. He was very knowledgeable about the new F150 trucks. He got me a great price and made the deal go smoothly. He walked me through all of the features on my new vehicle and put in the extra effort to make sure everything was right at the end of the process. Joe Davis helped me get through the financing process and also put in the extra effort to get my issues resolved. This is my 6th new Ford vehicle and I love my 2109 F150!

Great customer services ...super fast service as well as friendly environment

Excellent service dept fast service and helpful employees

Be very careful with this dealership. I wanted to buy a car from them. I was trying to talk to the sales manager to talk about the price and they flat refused. Literally wouldn t talkto me! I had test driven the car, filled Out a credit report and was approved. My salesman asked me what other dealers I was talking to! After my encounter I went to another dealer and bought the exact same car! BEWARE! Very Sketchy.

Oil change takes 3 hours with or without an appointment. Don't get the US warranty. Waste of time and money.

Jacqueline is the person to see at Ford Capitol Expressway. She made our lease return so easy and streamlined every moment of the process. I would highly recommend Jacqueline the go to person at that store if you want to buy or lease a vehicle.

Walked in to FORD knowing exactly what vehicle I wanted thanks to PETER ARRIAGA. Peter was patient to my needs and wife's numerous questions. Peter treated us as if we were family leaving me with a profound amount of satisfaction. I've driven Chevy's all my life and originally wanted a TAHOE. Peters patience and deligience had me sold on your Ford Explorer Sport. Working law enforcement I will send all friends and family to the only dealer that in 3 months searching for a vehicle I was treated like family not a family forced into buying to meet quota. Great costumer service.

My husband and I have purchased two cars from Capitol Ford.

The first time was a F-150 with Cody. Cody was great. Professional and friendly; he took his time with us and made everything run smoothly. A few days after our purchase Cody sent us a quick text to make sure everything was going well and to see if we had any questions. I really appreciated Cody taking the time with us.

When it came time to upgrade my car we knew we would be returning to Cody. Even though we were repeat customers Cody treated us graciously and took his time with me (I m super picky and slow to pull the trigger haha). Again Cody went above and beyond for us.

I would recommend Cody to anyone I knew. Thanks so much Cody for all your help!

Thomas Glascott was very helpful in getting me in a 2018 Mustang GT. Everything was straight forward with no hidden charges. We got the best deal in the area where other dealers wouldn't even try to beat it! Dgdg is l legit.

They sold us a 2014 Ford Focus that had a recalled transmission. They were no help at all! They sold us a lemon.

I've bought 2 trucks at Capital Ford, love this place. Best customer service I've had, and these guys know their stuff, especially Jackie Yates, she has taken care of me and my friends on purchases for years, finds us exactly what we are loooking for and is more than quick on making it happen. I won't ever go anywhere else to buy, this is the place!

I would just like to thank the cancellation department for extended warrantees at Capitol Ford for their help with my issue Patti Muhle and Katie woodington for making things right I definitely would shop there again

Really like Ford's this place has great customer service

Never again will i buy a car from this ford! Took more than a week to get my buying contract after demanding for it! Some new thing they do by emailing you your contract instead of giving you papers after purchased. I called several times and was told that i would get a call back, no responses. I had to call and demand for this to get done.
No professionalism what so ever, not even a business card was given to us after our purchase. Thought that was highly rude and not professional. I wasnt going to ask for one knowing i was not going to buy here again. I am a business owner so i can honestly say this place is bad business and seems like they are there for only the commission. Not good, very poor customer care and customer service. No follow up calls asking how we like the car not one cent of care that we even bought the car. After finally getting the email of my contract (Oscar said he supposedly sent after purchase, was a lie also) the finance guy (Oscar) tried to make it right and asked if we wanted gas, car wash etc. For all his bad doings. We passed and explained that you can't change the way you missed treated us as customers, sadly he is just unprofessional. You see as a business owner I I stay professional at all times, there is no room for error. In a professional place as a dealer you must also stay professional at all times and have no room for error. You are dealing with ranges of low wealth, mid-wealth, high-wealth individuals seeking to buy a car and must maintain a equal customer care deliverance. You can not be filtering individuals who walk in a car dealership looking to buy and drop your professionalism. This is what I observed waiting the 2 hours while purchasing my vechile at this ford dealership. Young, unprofessional, and out of sequence. The over look to this place needs to open his/her eyes. Very unsatisfied customer.

Gerald is very knowledgeable and pleasant to do business with! I told everyone I know to go to him! He truly is a ROCKSTAR!

Barry Teigen was amazing! He made sure that the entire experience was prosessional and efficient. He went out of his way to address our needs and concerns exceeding our expectations. We would highly recommend Barry. We will be back soon to purchase a 3rd car for our son soon.

Bought a new C-max Energi on Saturday. Went through a number of dealers on Capitol on Friday before, stopped at Ford dealership as well, but they did not have any Energi left. They told us, though that they will get them on Saturday at noon. Called Saturday morning, and they informed us that they indeed got them. Set up an appointment with a sales guy, but when we (4 people, icluding a 4-year-old) showed up, he was not there. They quickly found someone else to take care of us. There was no much pressure to sell. The guy went through all the features and was nice enough to let us drive all together by ourselves, not trying to squeeze in. Energi is nice, I liked it much more than other plug-ins that we saw the day before. Then we got back and the sales guy, Saidu Sulaiman, took over through there. He have made the offer on price and basically said that they cannot go down, as these cars where selling fast (easy to believe, given that they were out of them). We also went through various loan/lease options. Once we accepted the offer, the process was smooth and fast. They got me a bit better percentage on the loan than what I had at the preapproval from BofA. They got me through a very detailed explanation of the car features on the way out, paired my cell phone, and set up online link through SYNC feature. Overall, it was a pretty pleasant experience, even 4-year-old liked it. One thing to mention: other dealers at this location seem to be nicer than average. Certainly a good spot to visit if you are not sure which brand to pick.

After a few weeks of shopping around online, I found my ideal car through an autotrader listing. I had the pleasure of working with Brian for a test drive, who was thorough in following CDC regulations, and the rest was history. Couldn't have gone better, price was upfront, everyone at the dealership was helpful and hospitable. Brian went above and beyond with informing me everything I could possibly need to know about the buying process (my first time). The team even accommodated the several speedbumps I had encountered. Awesome buying experience, strong props to Brian and everyone at Capitol Ford.

Robert Green is a sales professional that went above and beyond for me when I drove in 5 1/2 hours away from Los Angeles to pick up a rare van I couldn't find anywhere else. If you're fortunate enough to work with him I'd imagine he'll provide the same excellent service for you!

No real interest in selling me a car took weeks to get any kind of response back terrible customer service

We bought our son's Mustang GT500 here and the sales experience was pretty good, but took a long time. They gave us a fair price for our trade-in and we ended up getting a competitive price for the new mustang since I was prepared with prices from other sources.
I would recommend this ford dealership to others.

Took my 2014 Explorer to get serviced was acting up.... ended up buying a 2017 Ford F150 SuperCrew had a great experience ..Martin salesmen...no BS!.

Thank you Capitol Expressway Ford for getting me such a great deal on my new Focus. Your team went out of your way to answer all my questions, and I really feel you worked to get me the car I really wanted rather than trying to force me into what you had in stock. I'm definitely going to recommend you to my friends!

I recently bought a Ford Mustang here and I can say it was the best car buying experience. The staff is very knowledgable and upfront. I never felt pressured or that the sales person was being pushing. The finance person was also very helpful in explaining the process. I highly recommend this dealership.

We all know when it comes to buy a car it could get quite stressful Wether is getting a good deal , choosing the right car and work a payment system that will fit your budget and none of these would be possible if you're not dealing with the right sales rep. I Can say I was lucky to have all 3 expectations met when a sales rep named Jorge Velasquez took care of them, he put all cards on the table and worked them out for the best ending, on your next visit to capitol ford or DGDG make sure to consult this guy and his team for a stressless purchase.

I just got a 2017 Ford Fusion Hybrid from here. The car is amazing. I love the service although there is a few things that make me take 1 star from here. Brian Trivett is a super nicest dealer man I've ever talked to. Good introduction to the hybrid car, he also helps me take care of the grant payment from Clean Car For All program (this is a awesome program that help to get rid of your old car and grant you money for a hybrid or electric car). The process is quite smooth, but I feel a little awkward when I work with Brian and his manager keeps interupting. The lady in the financial department is quite not happy to help to sign all the documents. I paid the car by cash, and she said she couldn't give me back my change out of balance because her dealership DOESN'T USUALLY take cash payment. It was almost $50 of change. Luckily I have just enough other bill for the balance that I gotta pay, it didn't really bother me eventually. However, overall, I love the car here and the dealerman Brian, keep your working energy like this, I hope you will make a lot people happy with new cars that they will get from you.

Sincerely

I Loved It I Got A 2016 Ford Mustang It Was Awesome

Great experience with jorge! gaved us a good deal explained to us everything thru the procces!

I purchased my 2015 Ford Fusion energi and Jackie Yates was my salesperson. She made it a pleasure to purchase a car from Capitol Ford. She was pleasant, knowledgable, listened to me needs and found exactly what I was looking for at a very fair price. She has contacted me numerous times since my purchase to see if I need any help in scheduling a service appointment or questions about my car. Thank you Jackie for all of your help!

Went to Capitol Ford on 2/24 to test drive an expedition, mainly to rule it out as we were thinking we would end up with a different car maker. Peter Arriage was our sales associate and did a great job explaining the features of the car, gave us tons of knowledge during the test drive and was not pushy at the end when we said we needed to test drive a few more that day. We ended up coming back later that evening and purchasing the car with him. Great experience overall, thank you

Howard and Jess are some great guys and they bent over backwards to make the deal happen but because of some personal issues I couldn t make it happen I would definitely go back to them when I clear up my personal problem I ll be back there the best

Joey is the best! This is the first time I ever felt like I totally trusted my service rep at Capital Ford!

Kind attentive service on the sales side. Decided not to go with Ford.
Nevertheless I got a credit application denial a month later without applying for anything. Very unprofessional on the finance side! Highly unappreciated!

I had the best car shopping experience at Capitol Expressway Ford. I love my new Ford Focus so much! They were professional and helpful. They listened to me and let me look at what I was interested in and did not push anything on me that I wasn't comfortable with. They treated me like I was part of the Ford Family and explained everything to me that I questions about, even if I asked a question two times. They were so caring and accommodating, that I will continue to be part of the Ford brand for many years to come. The Salesman that helped me, Howard, was very knowledgeable, personal, and professional. He does his job very well and he cares about buyers as people and not just a quota. I thank all of Capitol Ford for treating my family and I with such respect. This was the best car shopping experience ever!!! I especially liked ringing the bell when we sealed the deal to buy the car-very special, very fun!

I apologize to everyone who reads my post because I have had to change it from a 4-star to a 2-star the first incident was with the tires now my car wouldn't start and I wanted to take it to the shop I cannot seem to get ahold of anybody or have anyone call me back that's sad and wholeheartedly I was going to start looking for a new car now I have second thoughts about the Ford dealership on Capitol Avenue. Sincerely
Debie

Got car service and try to use Ford Service Credit card to pay. Ford doesn't except a FORD card. Didnt have cash so they are holding my car until i can pay. This is after 2 weeks of waiting because it wasnt fixed the first time .
Had to uber home from there cause they have a policy that was instated by God himself, it seems. They didn't offer any help except for a discount rental. This is a Greedy , arrogant , indifferent corp.

The Service Advisor was very, very helpful. Answered andfizee

A while back I purchased a car from Gerry Knapp. He was kind and helpful and got me what I wanted in my vehicle. I'd be happy to work with him again when I need to find my next car.

Great experience and an awesome team! Josh took great care of me ensuring I got my vehicle and even came in on his day off to deliver it to me. His manager Eric made the deal happen and earned my business for years to come. No hassles, no stress. Amazing team at Capitol Ford. Thank you gentlemen!

I had an amazing experience, everything was great!! Thank you!!

Some guys here try to swindle you, but some don't. Mike is sales manager and a nice guy. You get good deals here but do your homework before go there as they tend not to tell you enough info if you don't ask. Mike is good anyway. Giving 5 star for him but the store overall only 3 tops.

My experience at Capitol Ford was definitely 5-star worthy. Very well run dealership with knowledgable and friendly staff that really puts customers first. But the main reason my experience was so great? My sales professional Tommy Quach. Tommy went way out of his way to ensure that my car buying experience was absolutely first-class. He was knowledgable about every model I inquired about, earned my trust by making honest and insightful suggestions, got me an amazing deal, and made sure I got exactly what I wanted. And even after the sale, Tommy continued to follow up to ensure I was happy with the purchase, and to see if he could answer any questions for me. If you re looking into buying a Ford Vehicle, go to Capitol Ford, and go see Tommy Quach. You ll be glad you did!

I returned my lease vehicle here and got a new explorer. People here are nice and friendly, especially Jacqueline, the lease specialist and A salesperson Steven. Jacqueline is familiar with her work, very efficient. Steven got my transformer plate from my car. They both did big favor of me.

If you're looking for an awesome experience, and leave the worry to them, because they will help you achieve your goal.
These guys make it happen every time are as follows.
GSM Stephen, Finance Manager at least to my eyes is Peter, and last but not least Internet Director Cody , these 3 Gentlemen's are the ones you want to trust period.
Thank you Gentlemen once again you show your true colors thank you.
LT E Meneses
FEMA Registered Disaster Instructor.

Gerry took great care of me, explained everything thoroughly. I feel like I got a good deal on the Taurus and love driving it. My only complaint would be the lack of inventory. I think the new Taurus is a great car but not too many on the lot.

My wife wanted an White 2020 Explorer ST and Capitol Ford had one, so last night I submitted a query on their website, including some information about what I wanted, my trade-in, the incentives, financing, and a specific vehicle, using the exact VIN.

I received a generated response from Ryan, then a follow-up call in the morning from Gerry. We agreed on price, they looked up my Ford Pass ID and subtracted an additional $750 from the price, gave me a price on my trade-in after I gave them the vehicle VIN, and they offered to bring the vehicle and paperwork to my Livermore residence, drop it off, go through the paperwork for correctness and signatures, go over the car functions, operations, and details, then take my trade in back to the dealership.

Gerry arrived at 2PM and did exactly that, then drove away..

This was by far the best vehicle buying experience I have ever had in my lifetime!

And, this experience is a complete contrast in comparison to what my Wife and I endured on Sunday at Livermore Ford, then Monday at Fremont Ford.

Professional, Courteous, Respectful, and very clear communication - exactly what I want during a vehicle purchase experience.

First of all, my regular mechanic recommended Capitol Ford to check out my transmission failure error message. My regular mechanic is great, so I trusted his recommendation. I was not disappointed. Capitol Ford service department was fantastic. Thorough, professional and they kept me informed as they investigated the problem. Capitol Ford is the only dealership that treated meccas a valued customer.

Hello getting a car at this dealership has been the worst decision I have ever made in my life. I bought a car back on 2018. And this car has caused me so much problem. And I inquired in trading in the car and they said they wouldn t let me and that I m the cause of my car braking down. And they have the worst and the most rude customer service at this location. I m close to filling Lemon law.

The salesman was so rude it was hilarious - but only in retrospect. He didn't even attempt to offer his card, so we won't feel bad about buying elsewhere.

Went looking and didn't get the usual pressure, so not bad place to look at a car.

Purchased 2019 Ford Ranger 4x4 here. They honored their price listed on Autotrader. Did the deal right over the phone, truck delivered next day to my house in Sacramento. Deal was simple, quick, no hassles. Great place to buy a vehicle!

I bought multiple cars from DGDG and I have been extremely satisfied. I have had great experiences with the management, sales people , and their service department all great five stars great job

Awful experience. I didn't even go in because of what happened. I called to get an appointment to have my pick up checked, the first bad thing is I was put on hold for over 10 minutes. Finally someone picked up and the receptionist was having a side conversation. When I explained to her my issue she stroke a couple of keys and she told me that for the type of service I needed, they only had an appointment 2 months away. Really just because my vehicle is old you can't help me sooner. She also said why don't you call around and see if one of the other dealer can help you. NO other option or anything else. Pathetic. never going there

Though for some reason I didn't make the deal here, I had a good experience talking with Thomas at this dealer. He showed great sincerity.

Oscar Solis was Very friendly & profesional ,just awesome !!! i 'll recommend him & Ford dealer to all my friends

I just leased a beautiful Ford Fusion Energi from Capitol Ford and I can't say enough good things about this car and the dealer experience. Jacqueline and McIver did their best to give me a great deal and excellent service, that ultimately resulted in me driving away in a wonderful car!
Good dealers are hard to find, but look no further....

As Arnold Schwarzenegger said...I'll be back!!!

Really horrible service. Your word means nothing to them. Have been waiting for a particular vehicle for 2 weeks. Employee's from both Ford DGDG and Kia DGDG where saying " When the vehicle is ready we will call you for a test drive". Texted the employee every day for the 2 weeks. When the day came when it would be available the represenitive said the car "is currently being test driven" & "If we are Intreasted in another vehicle because it's looking like they are going to buy the car". Worse customer service. Constant confusion between dealers. Would not reccomend any DGDG dealer. Buyers beware. Do not reccomend business with DGDG. Very unprofessional.

I had the best car buying experience. I met with Thomas Glascott, I let him know my needs and wants, and he found a great car for me and my family! There was no pressure and I felt right at home. He made it so easy and fun. I highly recommend Thomas. He was very knowledgeable and made me comfortable buying my first car. Did I mention I LOVE MY NEW CAR!!!!! Thank you Thomas!!!

Overpriced, slow service and almost no communication on work progression

Great place to buy and service your Ford. (1 year ago)

Update: 06/11/2019

The service at this dealership has gone way down. Let me start by first saying that I just picked up my Shelby GT350 after taking it in to have the AC looked at for intermittent issues, TSB services (bumper re-alignment), regular maintenance (oil change), strange front end clunk at low speed, and the Auto Butler service. I dropped it off on a Monday. 8 days later I was told to pick up the car. 8 DAYS LATER! In between that time "Chuck" would not update me about the car unless I texted him. For me, keeping a car longer than 3 days requires DAILY status and I couldn't get that even when I requested it. The day I pick up my car (earlier today) I do the walk around to make sure everything is ok. The bumper fix looked ok, but I pop the trunk and the inside trim is in disarray. I show it to "Chuck" and he walks off and disappears. I have to talk to Sarah in his place. As I look further at my car there is bird dropping baked in stains on my hood (clearly baked into clear coat) and I point this out to them - I GARAGE MY CAR. I have never had a stain like that in the paint. I let them know how I feel, and all they can do is just say the worst things back to me instead of saying sorry and showing any sympathy. "Chuck" especially makes it worse. I am forced to take my car home and come back for the follow up service. As I drive off in the 105 degree heat the AC issue I told them to look at rears it's head and I end up driving home with no AC. When I get home there is a burning smell coming from my engine area. WOW. My worst night mare about this dealership has come true. Last time I brought my car in they damaged the front bumper. Sure they fixed it but it seems Everytime I bring in my car for service they either damage it or take way too long to service it. And it's not just on this vehicle but another Ford I own. I tried to keep positive about this place and getting my Ford serviced here but now I can't just smile and hope anymore. I think people need to know what will happen when they drop off their car here. Heck, I gave this place a great review back in 2013 when I bought the first of many cars there, and I used to talk the dealership up and tell my friends and car clubs I am members of. Now I will tell them the truth and let them know to look elsewhere. 6 years later I can't tell you anything positive about this dealership anymore. Anyone I used to know in the service department that cared about your car doesn't work there anymore. Now I have to go through more hassle and time lost from my vehicle - it's not over yet. Still have my follow up visit so they can fix what they damaged and/or made worse on my car.

I own a 2004 F350 and have dealt with Gerry Knapp at Capitol Ford. He helps me as a friend would, in a very professional manner. All questions get answered, problems get solved, and he is very knowledgeable about my truck and the Ford brand. I would refer anyone I know to see him for sales and help with assistance on their vehicle.

For the past two months we were looking around for a new vehicle because our 2017 Ford Fusion lease was coming to an end. We decided to go back to Capitol Ford where we leased our 2017 Ford Fusion. Compared to other dealerships, this was once again one of the best experiences we ve had. We are very happy that we chose Capitol Ford again. I want to thank Ashraf Ali for being a great product specialist and a great person. I also want to thank Eric Flores, these two individuals worked with us towards a great deal for a new 2020 Ford Fusion. We are very happy with the vehicle and the deal we got. You guys deserve more than five stars.

10/10 would lease again.

Ask for Howard.

I would give 0 stars if possible. Pathetic service by far, for servicing the car here. There is one person at the kiosk and everyone has to wait in line for that one person to attend to you. This should help you understand that if you re on time to drop off your car, you will only be done dropping off the car half an hour after your appointment time. The false promises these guys make, really when asked when for how long it would take to service the car, I was told 2 hours at 1pm and when I got back at 3.45 pm, the car hadn t even been taken in for servicing (closing time for the bloody place was at 6pm) How frustrating is that and the guy was very quick to change his words saying he was going to call me when the car was ready, whereas nothing of that sort was said when I handed the car over. Im never coming back to this place ever. My recommendation is to not get your car serviced here if you want to avoid the frustration and unpleasantness.

Got car service and try to use Ford Service Credit card to pay. Ford doesn't except a FORD card. Didnt have cash so they are holding my car until i can pay. This is after 2 weeks of waiting because it wasnt fixed the first time .
Had to uber home from there cause they have a policy that was instated by God himself, it seems. They didn't offer any help except for a discount rental. This is a Greedy , arrogant , indifferent corp.

I just bought a 2020 Ford Fusion from Mr Cruz at Capital Ford and could not be more happy with my purchase. Gustavo Cruz at Capital Ford was a really nice man who worked really hard getting me the deal I was looking for and to get me out of a car I still was making payments on. I would recommend Mr Cruz at Capital Ford to help you get the car and payments the way you want. Thank you Gustavo Cruz for telling me over the phone to come in and you could and would help get me out of my other car even if I stilled owed.... you were right. Love my purchase and the safe and easy way you all do business through these challenging times. Thank you again!

Everyone is always very warm and knowledgeable, and I always feel comfortable coming here, knowing Tim and Rick will take good care of me and my car.

Worked with Donavan over the last few weeks all online. He helped me work on a purchase for a 2020 Explorer and trade in my lease. Everything was seamless and easy. This is the 5th car we have purchased here and overall this has been the best experience. Donavan came to our house to deliver the car , pick up the old one and complete all paperwork. I definitely prefer to purchase any of our future cars just the same. Thank you Donavan. Awesome experience!

I am very very disappointed in Ford. The fix or repair daily is true in my case. This is the third time I am back at this place for the same repairs. This is ridiculous! I was sold a lemon plain and simple!

Very good customer service and they speak Spanish, I recommend asking for Salvador Montes, a very good person

Ever time I go here for anything something always seems to go wrong. A little more customer care would go a long way.

Jesus was very helpful and not a pushy salesman. Showed us what we were looking for. I will definitely return to buy my next car from him.

Used services if this place twice - no problems so far. Not sure about the prices, but service itself was good - I got done 6 and 10 thousand miles services here.

I purchased my first Electric Vehicle, the Mustang Mach E from DGDG Capitol Ford this past Saturday April 3rd. The buying experience couldn't have been any better. My salesperson Cody Elemen had the vehicle ready and waiting for a test drive and then all documents were ready for preview. Once he went over all the bells and whistles of the new vehicle I was directed to the finance department where my my purchase and contract signing was a breeze. Thank you Cody!

We were told by one salesman to go to the back lot to see a truck we requested, but were rudely told that we were not allowed to enter the lot by a saleswoman. It was a not enjoyable, and very disgusting experience. One of the salesmen (Gerry) afterwords was very nice and helpful, but it still wasn't enough to forget about what happened before. >:(

I came to test drive a Ford, the sales man started to give grief about the preapproval before I could even test drive the truck. What a snobby place! Second time at this location, same crappy service.

I enjoyed the assistance I received from Brian Trivett, and Joseph Davis of DGDG Ford, and the immediate contact and response I received from both of them as well as the sales manger, all were very helpful and engaging in assisting me in my purchase of my ford truck, thank you once again.

Very professional. Made me comfortable in my purchase. They got me the vehicle i wanted. And they worked with me to get the rates i wanted. With all incentives. And rebates. Happy my purchase.