Cape Girardeau Honda Reviews

The Sales manager blew me away when I walked in to close on a car they had obtained for me from out of state. He said they noticed a bubble in the chrome of the grill and had already ordered a replacement, and that there were a couple nicks in the windshield that they would take care of. This was on top of the excellent deal negotiated through my salesman. All together this was the best car buying experience of my life.

Bud took really good care of us! We are very happy with the way we were treated and with the outcome! Love our new car! Bud really worked with us on meeting our needs!

Cape Girardeau Honda, especially Curtis Felker, provided and excellent car buying experience. I would recommend Cape Honda to everyone!!!

We have purchased 7 Honda s from Cape Girardeau Honda over a span of 25 years. We have never left dissatisfied or disappointed! From the sales team to the finance manager to the secretaries, ever single employee is top notch. The salesmen we used for our last two purchases was Curtis Felker... he went above and beyond to make every step of our vehicle purchase seamless and pleasant.
Mr. and Mrs. Wathen

Always a pleasure buying another Honda from Bud McMillan. Best customer service in the business year after year.

Cape Honda treats me like royalty! Weather I need service or to buy, they're beyond compare! I'll never buy a car anywhere else!

The service department at Cape Girardeau Honda is amazing. They truly are the best around, friendly, efficient and quick!

Had a great experience. They where quick in the process and Steve or sales person was great!

It's so refreshing in today's society that you can text a car dealer on their personal device to let them know you are in the market to trade and within 2 weeks the deal is done Bud makes the car shopping experience fast and painless never feel pressured or rushed to make a decision. Love my Cape Honda!

Great experience from start to finish. Will recommend.

Always great service people are very friendly very knowledgeable and they are very quick to assist and get you back on the road

My initial experience from purchasing the car, I have no complaints. Chris Ulrich took really good care of me. My major problem with my car is the handsfree Bluetooth. I have to use a secondary Bluetooth because no one can hardly hear me. When I contacted the service department the second time I was told the problem could be my phone. I was also told that, that is the way Bluetooths are. I felt like I was not taken seriously. I still have not had it looked at the second time. And for some reason they don't remember the first time we dealt with it. I don't find this car to be very up on technology as my iPod is not supported either.

Cape Girardeau Honda, Good vehicles, Good people, Good service!

Service was great. The service department personnel are friendly and thorough.

Purchased 2 cars from this dealer. Best car buying experience I ever had. Especially salesman Bud.

Great service and wonderful staff. Had a very good experience buying a used Honda Pilot.

Cape Girardeau Honda always provides friendly professional service.

Making a appointment was very quick also got my vehicle in on time and out within 45min to 1hr was the time I had allowed.

Best service I ever experienced. Bud McMillan made my wife and I feel a total ease and got us the vehicle we thought we could never have. These guys are amazing. Brad Henderson in the service department was beyond helpful. There was no pressure and in my opinion they are exceptional. Buy at Cape Girardeau Honda and I assure you will be happy.

I would say we had the best experience in buying a car that we have ever had. Everyone was very professional and couldn't do enough to make sure we were happy. Thanks for a great experience.

This is our first Honda (CR-V). Garrett was my first point of contact, and was so helpful and sincere, that we drove down that very night to see what they could do for us. Bud was waiting on the curb for us when we drove up! LOL He also was helpful, gracious, and respectful of our time. Every staff member we encountered on the premises smiled and greeted us, asking if we were being assisted. Nick was informative and patient in explaining the various additional programs we could purchase. (I am up by 4:30a, work an intense job, and by 7 p.m. my comprehension is not up to par.) He was patient in re-explaining several items, answering my redundant questions, and not pressuring us into anything. I usually hate the car buying experience because I feel as though I am vulnerable to be taken advantage of. HOWEVER, that was NOT the case with this group of people. Hopefully they will continue to impress me if I ever have an issue!

Dillon was super helpful, took his time explaining all the gadgets, and how to use them! He even called to see how we were liking the car and if we had any questions to feel free to call him, and gave us his number!! He was GREAT!! And I love Honda, will always recommend them to my friends and family!! The service department is AWESOME!!!

Work completed in time estimated time, helped reduce cost with discounts and Ridge Line washed and cleaned when work completed. Rob Petzoldt very helpful service consultant.

Wouldn't buy a vehicle from anyone but Bud McMillan and Cape Girardeau Honda!

I required the shuttle service while my van was being serviced and Jim was fantastic! Friendly and courtesy of mine and my infant s needs.

Cape Girardeau Honda has been great. I had to get a battery changed on short notice and Robbie got me in and out super fast and everyone was really nice!

6th vehicle bought from Honda and as always a GREAT experience all the way around!!

Always friendly, helpful & trustworthy. Love the service department. We ve had Honda s for 19 years!

Great experience. No pressure but very helpful. Car sells itself.

Excellent sales and service department! They work hard to make all your interactions with the company as pleasant and seamless as they can be.

I have had great service throughout the 20 years I have been going to Honda. They are honest, trust worthy, professional plus their Honda is a great vehicle. I could not be more satisfied. I love the added feature of a free car wash whenever you take your vehicle in for service. It is a nice added touch to their service. Thank you!

Working with Bud was fantastic; I couldn't have asked for a better car buying experience.

Felt comfortable and welcomed there. Repair done in short order. Manager Jen pleasant and courtiest. Thanks Cape Honda!

Great service once again.... Thanks to Brad and the service department for taking care of my CRV as quickly as possible. Honda always goes the extra mile.

It was fast, they were helpful. Did a top notch job.

Bud is a great salesman! Always willing to go above and beyond!

Well I expressed to the service department on the phone the importance that I need in making an 8:00a.m.Dr appt in Cape but I also needed to get back to Sikeston in the A.M. so the service department told me if I could have my car at Honda by 7:00A.M. that they would give me a oil change, rotate my tires , change my air filter and wash my car and I would be out and at my 8: 00 A.M. Dr appt and Ladies and Gentlemen they did it and I didn't have to rush HONDA you guys Rock. And Thank You Very Much.

A friendly welcome. A fast diagnosis. A reasonable repair cost. Too bad I don't live around here. Otherwise, Cape Girardeau Honda would be my go-to dealer.

Love bring my car here. Will not take it anywhere else. Every one has always taken care of me and my car.

We ve been looking around for a while for a used Honda Pilot, and while in Cape Girardeau for a doctor s a appointment, my husband and I stopped in to take a look. We ve bought several vehicles from them in the past so we asked for Bud, our salesman. We test drove it, went in to do the paperwork and was finished in two and a half hours. Bud got us the best price for it and we drove away happy, satisfied customers once again.

Everyone was so nice and they even fix my bumper wich was not Thier responsibility, and gave me a detailed paper all about what's going on with the car! Thank u

There's a reason I take my care here: it's always fixed correctly and on time. I don't see there's anything else I could want for in a service shop.

Rob was very helpful when I phoned in this morning. He worked me into their very busy schedule. When I arrived 25 mins early, Rob, once again was on the ball. He acknowledged me right away and got right on getting the work I needed done.

Checking out he explained the services I had received and even gave me a complimentary car wash.

If I'm ever in town again and need car services I will absolutely call Cape Honda and ask for Rob.

Excellent Service!
Morgan Gillette

Every thing was great and the customer service was awesome like always!

I had a recall done for my fit, and the free service along with the recall was excellent. I was unaware that they do a car wash on recall work and my car was absolutely covered in sap but they had it looking like new at the end, and now my airbags won't kill me anymore so its a win win!

I love your service department! Rob and Rusty always take care of me. They are one of the biggest reasons I keep purchasing Hondas.

Purchasing a vehicle has never been a fun activity for me. Curtis Felker was an extremely helpful salesman who did not try to put any pressure on me to purchase any particular vehicle - his main goal was to get me the car I wanted at a great price. Russ Mooneyhan made the paperwork part of the process as easy as I've ever experienced. I would recommend Cape Girardeau Honda to anybody on the hunt for a great vehicle!

From the sales department (Garrett) working with me to get me a great deal to the service department (Robbie), it has been 5* service!!! I chose Cape Girardeau Honda to buy my car because I had my previous car serviced there regularly and the service was outstanding. You guys are awesome and do excellent work!!!!

The service department is great and the primary reason I buy my cars at Cape Girardeau Honda

I was a traveling from Atlanta to Kansas City. I needed to have a new tire placed due to a bubble on the tires side wall. I called Cape Girardeau Honda and even though i was 90 miles out they were expecting me and greeted me. The staff was very professional including Scott and right on top of things. I had my tires replaced and was ready to go in no time which surprised me. I am writing this from Lawrence, Kansas and want to thank the entire crew for their fast, professional and quality service. I will keep Cape Giradeau Honda in my contacts for friends and family. I would definitely recommend to anyone. Thank you
M. Karlen

Great staff without a high pressure sales pitch. Bud McMillan is wonderful. The entire place is clean. Highly recommend checking them out for your next new or used vehicle.

Fantastic service! Bob McMillan is top notch!! Smooth transaction!!

My car was serviced in a efficient amount of time and the staff was courteous and professional

Awesome experience everyone was very nice have got multiple cars from this dealership highly recommend!!!

Very professional. Everyone has been very gracious to us and they have always treated us with utmost respect. We believe we couldn't have gotten a better deal on a car anywhere else. Bud is a great salesman and has made us feel comfortable and special with each car we have bought from him. We'd like to say that the F and I staff has also been professional. We also want to say that the service staff is outstanding and has always been faithful to help us whenever we have needed them. Thanks Cape Girardeau Honda, your the best!!!

Everyone is fantastic! I had a great experience! Nick is a great salesman I recommend him for any future deal!

Love Cape Girardeau Honda in CAPE! See Mark Morrill for the best desl!!!!

Complaint: Price was high compared to other facilities in town.

Positive: Rob Petzoldt, customer assistant, has a great personality for his job.

I had an EXCELLENT EXPERIENCE when I had my car serviced!! The visit was super fast and very friendly!!
I could not have asked for a better experience and all my needs were taken care of!!

Consider me a very satisfied customer!! 5 STARS!!!

Regina Wilson

Cape Girardeau Honda is a top notch dealership! They provide great service!

If it were possible to rate with zero stars that is exactly what I would rate. They have received several five star ratings, not implying that you will have a bad experience dealing with them, simply sharing my experience. After all that is what a rate and review is, right? I will keep this short. We live just over an hour away from the dealership. We were trading in two vehicles. We had agreed upon a price for a new vehicle via phone during the week, told them we would bring our vehicles over on Saturday to get final trade numbers, if they stayed in quoted trade range I was given I was happy to move forward with the transaction, and I told them exactly that. So my wife and I get up on Saturday and head over, driving both our vehicles. We get there and talk to the salesman and hand over our keys so they can do their thing on the trade ins. My wife and drive the vehicle we were looking to buy. Wait around in showroom for a lengthy period of time. We were then told they made a mistake and quoted us the wrong model........aka the old bait and switch. Made zero attempt to rectify the situation by any means. They apologized, but made no effort to say let's see what we can do, could have at least offered to give us some gas since we made a 2 hour round trip for absolutely no reason. Our time was completely wasted by the entire experience. We will be buying that vehicle, but I wonder where we might chose to buy it from (or not buy it from more specifically)? Well I think a logical person can draw that conclusion. In summary, don't be shocked if something is agreed upon (even if there is physical documentation of price) and then it changes before all is said and done.

Had a great experience very friendly staff!! Would definitely recommend Cape Girardeau Honda

Took my car in to have a few minor repairs done. They finished the job earlier than expected. Their staff was friendly and professional. Thank you.

I came to Cape Girardeau Honda looking to trade in my car. The team there was able to give me a fair estimate on my car s worth and was able to shine some light on a few issues I was unaware of with my vehicle that my previous dealer had never disclosed to me. Cape Girardeau Honda was able to work with me in order to get a car and coverage I liked and fit my needs. This was also my first time buying a car on my own and the salesman I worked with, Curtis, was very thorough in explaining all the details of my options and made the whole sale a learning experience for myself. Needless to say, I was extremely satisfied with the service and car I bought that day.

Kurt is awesome! Super helpful and definitely knows what he's talking about!

Curtis was very patient with us while we checked out the Clarity. We visited the dealership four times and had many questions about the new Clarity. Whenever we had a question about the electric technology, if he did not know the answer, he researched it to answer whatever question we had. Very pleased with Cape Honda.

My wife and I have bought many cars over the years and our experience buying one from Cape Girardeau Honda was absolutely the best. If you are looking for a car this is the place to go.
If the car you want is not on the lot, they will get it for you. They got the one we wanted within one week. The whole team is great! Our sales person was Bud and our finance guy was Vernon.

This place has great deals on cars we've bought three from here. We always go back because of Matt

Bud is great! Very knowledgeable and helpful. We have always had great luck with our hondas!

Rob and the Service Team were sensational. My engine light came on during a trip down from St. Louis. I had an appointment in Cape. They got me checked in quickly, shuttled me to my appointment, brought me back when it was over, and resolved my car's issues in between. Makes me wish I lived in Cape instead of StL. Good people, Great team.

Robbie Gregory in the service department is always a great help at keeping me informed and scheduling appointments for me.

This is truly a 5-star dealership. We were traveling south another 500 miles and our air conditioning was not working. We called from 80 miles away and they told us they would work us in. Anyone traveling knows how hard it is to find a reliable service center and so we were highly pleased with the service and friendliness of this service department. Highly recommend to travelers.

Vernon and Bud always go out of their way to make car buying more of making me happy to buy what I want and need instead of just putting me in a vehicle that can make them and the company more money. I have appreciated their smiles, I don t think they ever have a bad day. I worked with Mac for financing, he was great to work with as well. Thank you Cape Girardeau Honda!

I went in for an oil change and was greeted by Brad (I believe that is his name). He was VERY helpful and kind, as I had a million questions for him and had absolutely no idea what I needed and he was so patient with me, helping me figure out what it was that I needed to get done without repeating and paying for services that I have already received.

GREAT CUSTOMER SERVICE!!

I highly recommend using Cape Girardeau Honda for all your service and maintenance needs. Robbie Gregory, Service Advisor takes care of my service needs and keeps me posted on future service and maintenance that will be needed in the near future on my vehicles. Now days it helps to know the future need such as brakes etc....in order to save money a head of time to have them replaced! I love using the sales and service department of Cape Girardeau Honda!!

What a great group of people! Always met with a smile and hello in the parking lot.

Wow best of the best
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Really the best!!