If it were possible to rate with zero stars that i...

If it were possible to rate with zero stars that is exactly what I would rate. They have received several five star ratings, not implying that you will have a bad experience dealing with them, simply sharing my experience. After all that is what a rate and review is, right? I will keep this short. We live just over an hour away from the dealership. We were trading in two vehicles. We had agreed upon a price for a new vehicle via phone during the week, told them we would bring our vehicles over on Saturday to get final trade numbers, if they stayed in quoted trade range I was given I was happy to move forward with the transaction, and I told them exactly that. So my wife and I get up on Saturday and head over, driving both our vehicles. We get there and talk to the salesman and hand over our keys so they can do their thing on the trade ins. My wife and drive the vehicle we were looking to buy. Wait around in showroom for a lengthy period of time. We were then told they made a mistake and quoted us the wrong model........aka the old bait and switch. Made zero attempt to rectify the situation by any means. They apologized, but made no effort to say let's see what we can do, could have at least offered to give us some gas since we made a 2 hour round trip for absolutely no reason. Our time was completely wasted by the entire experience. We will be buying that vehicle, but I wonder where we might chose to buy it from (or not buy it from more specifically)? Well I think a logical person can draw that conclusion. In summary, don't be shocked if something is agreed upon (even if there is physical documentation of price) and then it changes before all is said and done.