Have always had a pleasant experience when having ...
Have always had a pleasant experience when having service done on my Honda oddysey at Cape Girardeau Honda. Highly recommended!
Have always had a pleasant experience when having service done on my Honda oddysey at Cape Girardeau Honda. Highly recommended!
The service staff is always so helpful and friendly.
My 2010 Odyssey died 678 miles into a Cape-Joplin round trip for a friend's father's funeral. Brad arranged to have Sperling's tow me 112 miles back to Cape, diagnosed the problem as a cracked cylinder head, and he and Rusty worked with Honda corporate to get me some financial help to put a used motor in the car, even though I had more than 120K miles on it.
The guys kept me up to date on the work as it was being done, and got me back out on the road before the New Year arrived. I missed Christmas with my family in Florida, but I'm more than happy with the service and support I received from Cape Honda.
Maybe I can get another 120K miles on it, like i did with my 2000 Odyssey.
P.S. I don't give out many five-star ratings.
Very satisfied with the customer service! Would highly recommend to anyone!
Even as a former employee of Cape Girardeau Honda anyone in that area I would highly recommend that store, sales staff and service to anyone for any automotive needs. They are very knowledgeable and have a great team to get any job done.
I have to admit I was pleasantly surprised. I wasn't happy with my last visit because it seemed they always wanted to sell me additional services. They were very friendly, fast and courteous. I would certainly consider their service department again.
Very friendly and helpful staff. If your searching for a used or new car go see these guys you won't be disappointed.. Curtis did a awesome job of turning a good deal into a great deal. No hassle..Will recommend to anyone that wants to buy a vehicle.. Would have given 10 from a very pleased and happy customer for life.. Thank you
We were blessed to work with Bud, one of his managers, and Brad in service. We bought an older vehicle, and they treated us as if we had purchased a brand new one! They are top notch and have earned our business for a lifetime! Thank you all for your help and hard work!!!
Everyone was very friendly. I was met at the door for my 11:30 appointment ,they took care of my car in one hour and even washed the car for me. Everything from start to finish was great!
My car was making a loud squealing noise when I took it in. They worked my car in without an appointmnt and solved the problem the same day! I was extremely pleased with the service.
Curtis was very laid-back and not pushy. Did not feel rushed while working with him. Everyone I met made sure I had been helped and were very friendly.
Bought my last vehicle from these guys, had a good experience. Everyone I talked to was happy to help me out, the teamwork impressed me. They helped me through every step in a courteous and professional manner.
Needed a recall taken care of on our Honda Element. They got us in the same day we called and took care of us promptly. The service department was excellent. I highly recommend them to everyone.
Because I was having a bit of trouble when starting the car, I suspected the battery was the problem. And, indeed, that was the problem. Because it was still under a bit of warranty, I got a price break that I didn't realize I was eligible for. The replacement was done in good time and I was on my way.
Bud McMillian made the buying process easy and does what's best for the customer
Bud was a very professional sales associate. He was very patient with me and showed me many cars before I decided on the right one for me. I would recommend Cape Girardeau Honda to anyone.
Such a great experience with all of the members of Cape Honda! They work very hard to get you what you are looking for and it is obvious that they all enjoy what they do. This was my first experience with this dealership and plan to return for future purchases! Great inventory. Great staff. All around great place.
Pushy salesman, didn't have the vehicle we were interested in.
EDIT: I should mention this was nowhere near as pushy as I've seen elsewhere.
This was the best experience I've ever had when buying a new car. The salesman, Bud, listened to exactly what I wanted and helped me find it.
Bud at Honda was awesome and he worked hard to help us get the car we wanted!
Always GREAT at service and keeping my CR-V up-to-date on maintenance
The staff at Cape Girardeau Honda is really friendly and easy to work with. Our salesman, Garrett, was great and did an excellent job getting us the best deal possible. He gave me his personal cell number and answered all my questions quickly. I highly recommend this dealership and their staff.
The usual high quality of service from beginning to end. Since I had not been to the service department in awhile, it was good to be greeted by familiar and helpful staffers.
Super impressive customer service. Rob and his team were helpful and honest, and my '07 Accord is running like new again! Also, while waiting, I witnessed another associate calm a customer down who was visibly upset about her car issues. He handled it with empathy and understanding and laid out several options to handle the finances. You don't see that level of customer service much these days. I'll definitely be back.
not being a local i was referred here. The person i was referred to was great- helpful and willing to listen to what i was looking for. however the friendliness stopped there. was going to buy but apparently you have to pay full price for used cars at this place. being female, i am overly cautious of these situations because unfortunately, a used car salesman is a used car salesman. the management was rude and i will definitely take my business elsewhere
Cape Honda has great service from time you buy a car, the service and you even get free car wash for life.
Good sales and service. This is the 4th new vehicle I have bought from them.
Always courteous and knowledgeable . Excellent service and a car wash at the end, too. Recommended.
Everything went as expected. Brad did excellent job. Thank you.
I had an amazing experience at Cape Girardeau Honda when buying my car. Chris Ulrich was so much fun to work with. I am so happy I chose Cape Girardeau Honda!
Honda ran an excellent sale on the 2015 Honda Accord. Great experience, the second Accord I've purchased from Cape Honda; plan to keep my business with Cape Honda. Thank you.
They were friendly and helpful. Curtis was patient and he spent most of the day working with us on our purchase and our trade in.
We were very happy with how personable he was and are super pleased with our purchase.
Thanks!
From sales, service, finance and management you can t beat Cape Girardeau Honda. Have bought three Honda s there in 17 years. My salesman for the first two is now the General Manager!
Great dealership to work with. Impressed with everyone we interacted with during our visit
Talk Garrett always does a fantastic job. He makes buying a new car easy.
We are loyal Honda customers and always have a great experience when buying a new car. Bud is wonderful to work with and we never feel pressured. Thank you Cape Girardeau Honda.
From the very start, Cape Honda has been nothing short of amazing. I bought my first brand new car with them almost two years ago and I have walked away more than satisfied with every interaction I've had with the friendly and professional staff there. Special shout out to Brad and everyone else in the service department. They have been knowledgeable, accommodating and friendly every time I've had my car serviced there.
My a.c. stopped working 2 hours into a 12 hour drive with a 5 and a half month old baby. They were able to fit me in while there were tons of other customers, diagnose what was wrong and fix it along with an airbag recall. I am so thankful to them for fixing everything so quickly and being accommodating to my daughter and I. Everyone was very friendly and offered the shuttle to me many times. I don't know what I would have done without them.
Sales staff listened and the entire support staff was ready to have things ready and go smoothly. I highly recommend this dealership!
Great sales and service with pride and a smile. Very much appreciated.
Great experience at Cape Honda in the purchase of a new vehicle for the second time in 5 years. Bud McMillan promised he would make the sales process easy.......and he did!
My family & I have bought several cars from Cape Girardeau Honda over the years. I have always been satisfied with the service I received! With my most recent vehicle purchase, Bud M. managed to deliver a vehicle to me that another dealership told me was absolutely "impossible!" Thank you, Bud and Vernon for the awesome customer service!
We were broken down on the side of the road. We barely made it to Perryville. These guys helped us arrange a tow and got our car fixed on a holiday weekend. Everything about them was top notch. Thank you!
Great experience at Cape Honda, enjoyed finding a vehicle that is comfortable and roomy!
Great people to work with. They really seem to care about the customer.
Excellent! I drove 90 miles to have Cape Honda perform my 100k service. They never cease to amaze me with their prompt courteous service and professionalism.
I recently went to "look" for a "used car" and ended up "buying" one four hours later at Cape Girardeau Honda. They make it so easy to get what you want. This will make my fourth HONDA. I love them ESPECIALLY because I know the kind of "after the sale service" they give in their service department.
The used car we purchased is perfect and looks like a new one. Bud McMillan is the best salesperson too. He is on top of everything and wanting to give you the car you want / at the price point you want / with many other features that as a buyer we don't even think about.
I am always impressed with the customer service from Cape Girardeau Honda service techs. Quick - caring - they treat you like a friend. Best ever!
You can't go wrong buying at Cape Girardeau Honda!!!!
My wife and I took her Honda pilot in for the timing belt to be replaced. When we got it back the power steering pump was acting up, so we took it back in there to be looked at. The power steering was fine before it went into the shop. They told us that there was "signs" of it going out before they messed with the timing belt. However, on the paper from where they did the timing belt they had wrote on there about other stuff needing to be fixed in the future but never once did it say anything about the power steering pump. They told us that they would cover the labor since we just had our timing belt fixed but we still had to pay the $300 something for the part. We had 3 different Mechanics tell us that it had to be something they did when changing the timing belt. 1. No problems with it before it went in the shop. 2. Marked other stuff wrong with the truck on the paper but never said anything about the power steering pump.
As always, the personnel at Cape Honda were very friendly and helpful, answering all my questions and making the buying process painless. They never try to sell you something you don't need, and do not use any high pressure sales tactics. The whole buying process was pleasant, and when I'm ready for another new vehicle, I will certainly buy it there.
Great experience, however they promised us a spare key and never provided. Text was sent to dealer and he never responded after we signed the papers for our new vehicle.
Our salesman Bud McMillan was amazing. Really listened to our needs and took care of us all the way through.
Curtis was absolute amazing to work with and his no pressure sales style made me feel very comfortable. I would definitely recommend Cape Girardeau Honda to anyone looking for a new car.
Friendly and welcoming dealership! Service department is friendly and efficient! Comfortable waiting areas with complimentary snakes and drinks. Impressed with Curtis Felker in sales! Genuine, knowledgeable, non-pressure salesman!! Honda still proves to be a strong contender in the foreign car industry! Overall great experience!
Becky Potts
Potts Appraisals
Great experience at Cape Girardeau Honda! No pressure sales! I would recommend Cape Giradeau Honda to anyone looking for a new vehicle!
Superior customer service every single time. Derek kept me up to date on the progress and my car was finished much earlier than I expected. I highly recommend Cape Girardeau Honda
Always the best service!! My wife will not go anywhere else!
Had a fantastic sales experience with Bud McMillan.
Brought my new vehicle in for some repairs under warranty. No hassle, fixed same day! Couldn't ask for a better dealership!!
The people in service always do exactly what I ask them to do an offer sound advice about other things that may keep my family and me safer in my awesome car. I always know I can trust what they are saying because they know me by name they know my family and they know my car very well. I would never go anywhere else to have my car serviced and will definitely be coming here when I buy my next vehicle not only because I love the Honda brand but because of this service department
Cape Girardeau Honda always gives great service with friendly people !
Appreciate Rob Petzoldt patience in ensuring quality services provided.
Gregory was an awesome service advisor. He helped us with all our questions since we just moved from out of state. The service was awesome!!
Always receive great service every time I come in, everyone is so nice!
I had my alternator replaced by a certified Mechanic now my radio is stuck on anti-thef and the windows roll down from the inside when the doors are locked I check the fuses . I went there so you could reset my radio and you wanted to charge me over $150.00 to do it Business like that will never earn you a star from me until the problem is solved which you will charge me or buy a new cd radio and have them put it in. to me I lose
The Cape Honda team are first rate. Quality service by people who truly care. This location has shown me SO much kindness. I had a trip that was being paid for by the Wounded Warrior Project, and my flight was leaving the next day. A problem with my car could have kept me from going. Cape Honda was there to help me get on the road and make the trip. I am very thankful for the understanding and support this team has shown me.
Today was my first visit to any Honda location and I'm so glad I stopped here. Curtis and Mac did everything they could to help me get the car I love. I'm so happy. These awesome guys go above and beyond. Very friendly, helpful, and genuinely care about their customers. If I could give more than 5 stars, I would.
I was received by all sales personnel with a cordial and warm demeanor and spirit. Some folks regard shopping for a new vehicle as a dreaded chore, and I must admit I have been one of those individuals. However the atmosphere at Cape Honda is up-beat, and positive, not to exclude a rewarding experience. I have purchased my past three vehicles at this dealership, all of them being Honda's. Likewise I will continue to take my new vehicle to Cape Honda for all servicing. Special thanks to Bud McMillan, who always comes through for me!
The service department is always great with my vehicles.
We bought our cars here 3 years ago. I just found out that I can get my car washed at the dealership for free! I'm so excited. Lol meanwhile our cars have been amazing. Zero issues.
The service is excellent and professional
They really take care of vehicle and customer
People are courteous and friendly
Bud McMillan did an awesome job helping me purchase my new vehicle. He went above and beyond to make sure my vehicle met all of my needs. I can't thank him enough for the time he took in assisting me through the selection and buying process!
I recently bought my third Honda from Cape Honda. Bud was great help in choosing the right vehicle and will not buy another vehicle anywhere else. Very good experience.
The nice friendly guys that helped me to get the GMC terrain thank u Chris, Scott Burgher , Russ
Clean, spacious facilities. Minimal sales pressure. The service department begins each visit with an "alignment check" to avoid unnecessary alignment costs (a Honda dealership exclusive?) New Honda cars seem to be more advanced than the competition. Reliability, efficiency, safety, top resale values -- all hallmarks of Honda vehicles.
This place is awsome the staff is very good at what they do the car sales man Bud McMillan exceptional he done everthing he said he do and all the financing staff was excellant as well I highly recommend the dealership to anyone they were fast and didnt sugar coat nothing or as bud said I dont like to waste people time he gets t o the point. My step daughter purchased a 2015 honda civic If the car is half as good as the financing staff I will be. very happy it was a very good experience I was told to go there cause there that good an for the first time in a long time it actually was what I was told
They make purchasing a vehicle a quick and painless process. EVERYBODY there had a smile on their face and made sure to greet us. We were asked several times if we'd been helped. They listened to what we wanted AND gave us an excellent price on our trade. They treat you like family and do WHATEVER it takes to get the deal done. Do NOT hesitate to purchase a vehicle there! And make sure you tell them you want Adam E. to service your vehicle. He's the best Technician I've ever met.
Friendly, willing to go the extra mile. Took time to answer any questions we had. Worked with us to get the financing and payments we could afford.
Excellent service work! They forgot to complete something that was asked for, and brought my vehicle back in after I paid, and completed the other thing I needed at no cost. Great experience.
Outstanding shopping experience. Taken care of by our salesman, Buc McMillan and all the staff.
I can't recommend the team at Cape Honda enough! Chris, Bud & Vernon are great to work with.
Shad and Nick were excellent help in getting me the CPO CR-V I was looking for at a price that was within my budget. I know that sometimes they may not have the lowest price but they worked hard to get the price to what I didn t mind paying. There s added value in buying locally and knowing the people at your local dealership know you and your vehicle if you have any questions or have any problems. Shad even came in on his day off to help me with my purchase. Little things like that show the commitment to the sale of a vehicle from the staff. My family has bought 6 vehicles from Cape Honda and I will continue to be a customer with their great team.
The service was fast and friendly. The waiting area was clean and comfortable.
Excellent place to keep your Honda maintenance up to date!