Cape Girardeau Honda Reviews

Quick and easy purchase. Curtis, our sales associate, helped make the experience one of the best we have had at any dealership. Thanks Cape Honda!

I needed an oil change this morning, but was not ready to schedule the 5000 mile check up. I came about 11:00 A M and requested an oil change, deferring my regular 5000 mile service until later in the week. They were very pleasant to deal with and had me going very shortly. I will be back sometime this week when Brad is back at his desk to complete the full service. All your service men are courteous and helpful. I appreciate being able to work with the same one when possible for continuity. He gets to know the little nuisances that make total service complete.

Last week I had a low tire pressure signal and drove by to see if they could quickly check the air in all tires. They did that immediately and had me on my way in a matter of minutes.

Great service!

The staff at Cape Honda is a pleasure to work with. I purchased a Pilot two years ago from Curt Felker and I contacted him again for my Civic which I just bought. I use the service department for my oil changes and again it s always efficient.
The entire staff is extremely professional from the General manager to the service department. Thanks to Curtis for a job well done.

They go above and beyond in all areas from what I've seen on both the sales and service side of the car business.

I was having pronlems with another Honda store. They couldn't seem to fix my car's problem. Your team did s great job of diagnosing the problem and fixing it very quickly. I really appreciate your help.

We took our daughters first car, a 2013 Honda Accord manual, to this dealership to have it checked out before she leaves for her out of state job. Imagine our consternation when Brad called from the shop and said that it needs a whole new motor, and it will cost us $4,700. We paid the $140 for the diagnosis, and took it to my nephew who is a mechanic. He said it needed new wires, plugs, and a coil. It cost us a fraction of Honda's quote, and didntneed a new motor at all. Brad said that they have a used motor on hand, and these manual motors are uncommon. We just hope nobody else gets ripped off. I asked for my $140 back and they refused. We were extremely disappointed in their service. You may want to get a second opinion on mechanic work.

As always, the CG Honda service team gives 5 star service. I had an emergency issue today and had to take my car in without an appointment. Brad worked my car in and had it finished by the end of the day. Great service, people you can trust, and your car serviced quickly. What more could you want?

Chris Brown, Rusty and staff really aided me in my CRV battery situattion as I had been having numerous and frustrating occurances of my battery not starting since I purchased it new in August of 2013. They applied an application to enable the car to start when I take shorter trips. I drive to the stores, church, beauty shop and deliver grandchildren somewhere almost every day but the trips were not long enough to properly enable the battery to charge as others apparently do. They provided me with a new battery as the alternator had drained the new battery that was replaced in July, 2017. So far, so good!

Due to age (mine) and kids needed a van and
This is very nice...had a red pickup we drove it to death great vehicle

Everyone at Cape Honda is fantastic! They go over & beyond to treat you right!

Amazing customer experience! We came in with our minds set on one specific vehicle and Vince Turner went above and beyond to make sure it happened! We ended up being there for almost 5 hours (didn t leave until 9pm) and he never once made it seem like he was inconvenienced or ready for us to leave. Such an amazing experience! We will definitely recommended Cape Girardeau Honda to everyone we talk to!

Brandson was so kind and a great salesman, and have to mention Russ i, he was great as well, so glad I decided to pick the Pilot, we love it

Great dealership. No games and we both were happy with the deal. Also had an issue with my truck due to the factory not completing assembly properly. Cape s Service department worked hard to find the issue and corrected it. I m so glad I purchased from this dealership!

We were greeted quickly and helped immediately. We were worked with on our price, and we got exactly the payment price we suggested. The employees were warm, inviting, and all together kind. Wold recommend this establishment to anyone. 10/10 keep it up guys.

I always deal with Brad Henderson in the service department. I know I can trust him which is VERY important to me!!!! I know everything will be done right. I really appreciate the shuttle service which I have used for the last several years. I also appreciate picking up my nice clean car that they just washed which is an added bonus. I only have GREAT things to say about CAPE GIRARDEAU HONDA!!!!

Service was quick and done correctly. They were able to get me in right away on a Saturday.

We purchased a 2019 Honda CRV from Cape Girardeau Honda recently. The sales staff was friendly and helpful and we were not pressured. Dillon Holmes was the salesman that helped us with this purchase. Although he has not been there very long he was very professional and knowledgeable.

Went for free car wash. They were very polite and efficient.

This is the third used vehicle we have purchased from Cape Girardeau Honda in the last 10 years and we have been completely satisfied with our purchases. Bud is the guy we always go to because we really feel that we can trust him to sell us a good car. He is always professional, and very responsive. Between Bud and the rest of the team we deal with (Chris Brown & Matt) we have consistently had an excellent experience. It's nice to be able to recommend with comfort a dealership that you feel you can trust.

Going through the internet dept makes the process faster and easier. It is a no hassle experience and Honda automobiles are the best to own.

Had a couple of recall fixes done. Excellent service, very friendly folks.

Came in to just look at the Type R. And not really to buy, the salesman were really cool and helpful about it. Definitely need to come back when I am ready to trade in.

Excellent service as always. The folks at Cape Girardeau Honda are great and I couldn't ask for a better service manager than Brad H. He consistently rises above expectations.

Curtis and Dave were very great people to work with. They answered all our questions and was very patient. I highly recommend Cape Girardeau Honda!!!!!

Would have given 5 stars except that after they changed my oil they did not reset the oil life indicator. It still says oil life 20%

Great Customer service. This is a car dealership that has your needs in their mindset. They care about the customer here.

Great Dealership that gives excellent service after the sale. I have traded with Cape Girardeau Honda several times and it always a pleasure. Bud McMIllan and Cape Honda take care of their customers.

I was in Cape Girardeau taking care of my grandkids for several days, so I decided to have my car serviced here instead of in St. Louis, where I reside. I have to say, I am very pleased with the wonderful service and the equally wonderful staff at Cape Girardeau Honda!!! Brad and Rob exemplify the best in product knowledge and effective customer service. Kudos to CAPE GIRARDEAU HONDA!!!

Great experience. Brandon was an excellent sales representative. We were treated fairly and never pressured. We love our new Honda!!

Great car buying experience from CG Honda! I would highly recommend buying your next car from Curtis Felker at CG Honda. Very easy transaction from pre buying to finance to going over all the bells and whistles. They are the best!

Hands down the most friendly and personable group of people we have ever dealt with in a car dealership.

Salesman Chris Ulrich was great to work with. I Highly recommend Chris.

Will never buy another Honda. Honda Civic is my first and last Honda. Paint job was recalled- but only on parts of the car...?????? How does this make sense? Am I missing something? Doesn't the entire car have the same paint? So when other areas of the car started having the exact same problem, those parts of the car were conveniently not covered by the recall. Now I have to drive around a car with a polka dot paint job because Honda would not make their wrongs, right. Had to take it all the way to Honda corporate because Cape Girardeau Honda, the dealership where I bought the car, would not do anything to make it right. Honda corporate would NOT either. On another occasion, took car in for airbag recall. Air conditioner was working fine. After recall repair, no air conditioning. When I took it back I was told some valve was broken. Amazingly, when looked into further no valve issue and air conditioner worked again. Always trying to sell up or say things need replaced or repaired on your dime. But not when it is their fault. Very, very disappointed... unhappy and dissatisfied former customer. Will tell everyone I know to never buy a Honda because they do not stand behind their product. Would give ZERO stars if I could but it doesn't give that as an option to complete this review

I spent afternoon looking through car lots and Cape Honda was a breath of fresh air! Curtis was so helpful and so friendly. He really went above and beyond what I expected after my experiences today. While I didn't purchase a vehicle today, I did test drive one I am very much interested in and I know that whatever I decide to do Curtis and Cape Honda will help me make the best decision for me and not their pocket which is so great when it comes to buying from a dealer. 5 stars, top notch service!! The courtesy call from Christian after I got home was also very nice it made me want to go back again and again until I find the right fit for me and my family. If you're in the market for a new or new to you vehicle make Cape Honda your first stop!

Had an unfavorable inspection here. But I like working with Robbie, he s a good guy.

Bud & the entire staff worked very hard to get us the vehicle we wanted. I highly recommend this dealership if you are in the market for a Honda. = ]

Great dealership, Randy is like family, an older brother. This is my second car with them. Definitely will do business with them agian. Thank you

I just purchased a brand new 2020 CRV yesterday. Excellent customer service! Well worth the drive up from the Memphis area where I live. Chance was our agent and he was very knowledgeable and friendly

Great place to buy a Honda! Service dept. is great too!

The service department was very friendly, helpful and quick!!!

Timely, honest, and excellent service - I will continue to use Honda for all my future servicing needs!

Fast, friendly service every time I come in for service!

Jason worked very hard for me. Got the deal that I wanted and I love my new 2016 Honda CRV EXL.

Salesman helpful not pushy
Negotiated price down

My experience during a recent service visit was exceptional. I appreciate the personal care I was given as a customer. I was waited on promptly, the door was opened for me, I was spoken to by name, and my car was washed upon pick-up. It was a great experience and is what keeps bringing me back to do business at Cape Girardeau Honda. Thank you.

Bud McMillan is THE best! Friendliest team of professionals at Cape Girardeau Honda I have ever dealt with....including Dave, Brad and Rob! I highly recommend Cape Girardeau Honda for top-notch customer service and high-quality vehicles.

Great experience. It always at Capegirardeau Honda. I feel very welcome each time I go there and always get great service.
Justine Newkirk

Great service from Vern and Bud on our CR-V purchase.

Cape Honda service department has always gone out of their way to provide excellent service with a friendly staff and a comfortable environment

Cape Honda is a fantastic place, and really goes above and beyond to ensure my car is working the way it should!

Cape Girardeau Honda and Bud McMillan provided my best car buying experience. Bud is extremely friendly, helpful, and knowledgable. He provided precise answers to all my questions about my 2012 Honda Civic. Sales, finance, and delivery are well integrated and efficient. Thank You!

Best buying experience imaginable. Everyone there is professional, respectful, helpful and very concerned about your satisfaction. Bud McMillan will treat you like family and help you get a wonderful deal without all the silly back and forth games. Go see him and the folks there you will be so surprised, they aren't your typical car dealership!

Great place to purchase a vehicle. The service department to the sales staff..all friendly, helpful, and professional.

Very expensive but they are easy to work with and get the job done

Service department is always friendly and looking out for the customer

I like the service i got at Honda they are very friendly & they work their butt off to get me in a reliable car thank you Jerry

My family trusts the service department at Cape Girardeau Honda for all our Honda s maintenance and service needs! Rusty Mayfield oversees and treats clients just as they are family. We are part of the Cape Girardeau Honda Family and couldn t be more happier!!

Just bought my first SUV from a dealer and Bud M. with Cape Girardeau Honda was an awesome salesman. He was not pushy and helped me find exactly what I wanted in my price range. I will definitely recommend them to anyone buying a new or used vehicle.

I just worked with Dave Inman and he did an awesome job. Thanks for all you did for me.

I stopped by because I was experiencing a strange air conditioning fan noise. It started sounding like an air plane propeller. The service tech immediately new what the problem was and replaced the a/c filter

Bud McMillian is excellent to work with. He makes you feel important. He is always friendly. You can tell he loves what he does and he loves his customers. I will always buy a Honda from him.

Rob and his team in the Service Department have truly been top notch. Always polite, respectful, and helpful. They always give me a free shuttle to the mall to kill time. They do what we ask them, do not try to up sell me, and complete the task in a timely manner at the price they quote. I am grateful that they make the unpleasant task of auto repairs as pleasant as they possibly can. It is greatly appeciated!

Very painless experience. Talk to Bud...he is amazingly good at what he does.

The only thing I was disappointed in was the military discount. They do offer $500 but there are stipulations to it. As a widow of a 30 year Marine it is a benefit to me. Which I did not get there.
I have been having my old Honda serviced there for 3 years. Now with my new purchase I'll continue to call Cape Girardeau Honda home!!
Love my car

I feel the same way Brandi does, I know these folks and they do a lot of business in Cape. Their service dept. always gets great reviews from everyone I talk to and I have had great experiences with them. This is one of the best dealerships in Cape.

Just go by sometime and you will see the level of service they provide. If you need proof, they got the Presidents award from Honda. They are the only dealership in Missouri to get it!

I know one thing, if you have a problem, just go to Mike Skelton and he will take care of it!

Having just crossed over into Missouri on I55 the AC on our 2004 Pilot started acting up. Being on vacation and having yet a long way to go, this was very upsetting. I called Cape Girardeau Honda explained the situation and the service department was able to work me in, despite it being a very busy Saturday for them. The AC was fixed (out of Freon), all else checked out just fine. Needless to say I was very relieved to have the AC fixed and back on the road. I feel the service department was friendly and very accommodating to work on our Pilot without an appointment. Thanks again to the service department and Rob Petzoldt.

Very friendly and professional, always take care of my car for me....Only place I will consider taking my car!!!

Impressed with the high level of professionalism as I received my service today at Cape Girardeau Honda. Thanks for the work on my Pilot!

Pleasant people to work with. Comfortable place to wait. A big job done efficiently and with quality. Rob was an excellent customer service person.

Bud is your go-to guy! Great experience from Cape Girardeau Honda. They went above and beyond!

I had a good car buying experience at Cape Girardeau Honda purchasing my CR-V. I would recommend Cape Girardeau Honda to my friends.

Rob in the Honda service dept and Bud in the sales dept have both helped me over the years with repairs and questions. I highly recommend the Nitrofill tire service.

Brad is the best! Honda has amazing, fast service. Brad just adds the smile. I've always had a great experience with Honda and would recommend them to anyone.

Always excellent service. I have bought 3 cars through this dealership and they were super helpful every time. I have had all my vehicles serviced at this location and they are always fair and never try to push you to buy or fix something you do not need. Robbie and Rob in the service department are beyond stellar at what they do.

They get the work done in a timely manor. They are friendly and they explain everything that needs to be done to my vehicle.

Bud was great to work with. The BEST customer service!!!

Buying this vehicle was a great experience. Everyone was so helpful and nice. Bud was great to work with. I couldnt have asked for anyone nicer. I feel like everyone worked very hard to make this deal happen for us. And I LOVE my new car!! Thanks

I absolutely love working with Cape Girardeau Honda. Not only do they have a terrific sales team that want to help you find the right vehicle for you, but they also have the best service department that I have ever dealt with!!

The service department treats me and the kids like royalty. We will never buy a car elsewhere.

We were very pleased with our experience at Cape Girardeau Honda. I felt like all my questions were answered. I also felt that I was not rushed in my decision to purchase a vehicle. I really love my new Honda Accord and have already recommended Cape Girardeau Honda to others!!

Overall, we had a great experience. Everyone was friendly and helpful.

Curtis helped me find an around town car in my price range and we were able to make a deal quickly. I appreciate having a great place to find safe and reliable transportation

As a first time car buyer, Bud McMillan at Cape Honda was wonderful to work with. He made it very easy and I never once felt pressured. I am really thankful to have had his help in purchasing my CR-V!

Amazing staff! Love my new vehicle. They went above and beyond to get me in the vehicle that was the right fit for my needs.

As always Rob explained the recommended services needed. And the cost as well! They always take good care of all our needs! Great service!

The service, as usual , was friendly and professional. I was informed about all suggested maintenance for my car and offered a dealer's car to use while my car was being serviced.
.The service was finished as promised and everything was discussed with me.

Genuinely nice employees. I usually hate going to dealerships and dealing with the fake nice show the salesmen put on and how they do whatever they can to suck up to you. But here no one did that. They were all just honest genuine people. When Walmart botched my oil change and ruined parts of my undercarriage, I went to Honda to get the damage fixed. I was clearly upset and the man working was so kind and assured me they could fix everything and even did it for free AND washed my car. They turned a horrible day into an incredible one. I ll never take my car anywhere else and I ll never buy anything but a Honda.

Dont waste your time going here. Was looking at a Honda Odyssey and the salesman said right off the bat."Chrysler vehicles have no value to them. MIND YOU, MY WIFE AND I HAD PULLED UP IN A CHRYSLER TOWN & COUNTRY VAN, that we were thinking about trading in on a Honda Odyssey. The salesman showed us the Odyssey and would tell us it can do this, WELL ours could do everything it could. Then he said yes but yours is old(2015 mind you) This one is new....REALLY... HOW SMART... And then over next few days several employees from Cape Honda kept calling my wife's
phone and mine, until we called and told them they needed to stop bothering us. Pushy salespeople. That's not how you sale a car. We have bought 5 cars over the years from Harry Blackwell of Dexter. They are not pushy. I buy my wife a new car every 2 years. SO CAPE GIRARDEAU HONDA IN CAPE(as their stupid commercial says) is horrible. DON'T BUY FROM THEM.........UNLESS YOU LIKE HAVING A SALESMAN TELL YOU, YOUR CAR ISN'T AS GOOD AS THEIRS BECAUSE THEIRS ARE NEW...REALLY.....DUMB_--.

Recently took in my car for a transmission fluid change. My car was in and out in under an hour! My appointment was at 8am, and before 8:45, I was told my car was ready to go! Very pleased with the turn around time. The staff was great and friendly! This experience helped me start out the day on the right foot.