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w
4 years ago

Bad

C
4 years ago

Rate points:

Rate points:

If you like my comment, put it right (Like)

1- The location is great and it is the best
(Close to the vital and tourist places of Riyadh) and this is distinguished in it

2- The staff is not cheerful and unhelpful, especially the reception. Few people find someone smiling.
(I advise the management to intensify advanced courses for the staff on how to deal with guests)
Frankly, I am inside a government clinic
3- Hygiene 70% I hope better than that
4- Parking service is excellent 100%
5- The hotel facilities are few
6- The prices are high compared to the service, cleanliness and quality

m
4 years ago

I just finished my lunch and it was bad!!!

I just finished my lunch and it was bad!!!
I ordered the salmon salad and I paid SR. 168. For the salad and a small water. My salad was poorly prepared and the ingredients were not fresh and done in a bad taste!! So sorry to be this critical but Kempinski should do much better.
I m only writing about the food.
Thnx

M
4 years ago

Nice

T
4 years ago

Hotel

H
4 years ago

We were in azen restaurant, they had 3 menus, sush...

We were in azen restaurant, they had 3 menus, sushi, grills, dishes and burger, tried the truffle fajitas, raw meat, shrimp delicious, plain chicken, tried the salmon and was also savory, we tried the cooked sushi on shrimp was fantastic and the burgers would be likened to the quality of the meat , The price is quite high but if you have an Interinter application you can buy a main dish and the second is free.

p
4 years ago

Looks good from outside but inside most of the stu...

Looks good from outside but inside most of the stuff doesn't work. If you are coming meeting rooms here then ensure that you have enough supplies of blankets for your participants since the air conditioning in the meeting rooms will become freezer in no time. Asking the support staff will be fruitless. The hotel has serious maintenance issues, and do expect fire drill in the middle of your meetings.

A
4 years ago

The place is elegant. Great decoration. I enjoyed ...

The place is elegant. Great decoration. I enjoyed the food. Great customer service. Plenty of parking. Location is on king fahad road. The restaurants are well decorated. The is plenty. There is a repetition of some dishes if you visit the restaurant on consqutive days. The rooms are clean and well kept. Highly recommended.

M
4 years ago

Nice

S
4 years ago

Good

F
4 years ago

More

E
4 years ago

The hotel is nice and elegant but there is a bad e...

The hotel is nice and elegant but there is a bad employee called Farhan Farhan I wish the management of the hotel to consider his dealings with the guests .. Thank you to Professor RAKAN Al Ghosn and Professor Abdul Rahman Tawfiq to improve the deal understanding of the reality of the facade of the hotel supervisor.

A
4 years ago

Nice

Burj Rafal Hotel Kempinski

Burj Rafal Hotel Kempinski

4.3