Burger Up Reviews

The service was great but the burgers were just okay. And I found the seats to be uncomfortable. Their homemade honey mustard is DELICIOUS!

I've been a few times and am, in general, a big fan. The first 2 times I visited the food, drinks and service were spectacular. I had the bison burger and the jalapeno margarita and both were exceptional. My entire family are there and no one could find fault with anything. I was singing their praises to anyone who would listen.
The last time we went we took a large party, 12 people, and things didn't go as smoothly. Our server was nice but not very attentive and the kitchen wasn't great at getting anything out. Our food came out over the span of about 10-15 minutes, which meant some had finished by the time others started. Our burgers were also woefully cooked. Mine, supposed to be rare, came out well done. My wife's was ordered medium rare came out medium well. Everyone's fries were cold. It was not their best hour.
As the first two times were so good I can only imagine they were having a bad day. It happens to the best of us. I will still go anytime I go to Nashville.
TL;DR - Food is awesome. One time they had a bad day. Definitely give it a try!

Do yourself a favor and get the kale and quinoa burger with a side of sweet potato fries, then douse everything in their magical mustard-y sauce, die, and go to heaven. You're welcome.

Great burgers, truffle fries are incredible ....quality food, quality atmosphere, farm to table fare . ..one of a few other locations in Mid TN.

I came to visit from Puerto Rico and on my visit I was extremely pleased with the menu, the attention and warmth of the waitress and the look of the place in general. Well organized, the food is served quickly and is well presented. The bison burger was my choice of food and I would go back just for it. Highly recommend it.

I had the bison burger and truffle fries. It was amazing! Still thinking about how good it was a day later. It was heavy because of all the oil though.
Troy was our server and was very helpful to me with menu suggestions for dairy allergies. the bussers and hostesses we're friendly too!
All in all, a great looking place to have delicious food served to you by kind people.
And they have sweet shirts.

Good burgers, good beer. Perfectly cooked medium rare burger. Fries, sweet potato fries. Next time I'm going to try the fried oysters. They have gluten free buns as well as lettuce wraps. Salads looked good as well. Atmosphere is laid back. Families as well as business meetings happen here. Highly recommend this restaurant!

Great food, they are the best burger in town!

Thanks!

The burger was cooked perfectly and dressed to perfection. I had heard great things about the burger, so that wasn t a surprised, but I was delighted with the French fries. Stole the show, really. They were outstanding. Try the house ketchup. It s a little sweet, but oh so good. Thanks Julian for taking such good care of us, and thank you Annie F. Downs for the recommendation.

Delicious food and friendly service. Mac and Cheese Bites are out of this world and were cooked to perfection. Complements to this great find!

Great food, great service. Had the turkey burger which was awesome! Their homemade ketchup and aioli are unique and very flavorful. Worth the stop in this older area having some gentrification.

Great service. Food was good. Parking is a challenge.

Just ate here for the first time and it was amazing. Best burger i have had in Nashville. Everything is locally sourced and fresh. Their fries and homemade ketchup is delicious. Would definitely recommend Burger UP to anyone. Nice family feel to it and you can have a drink if you want. Awesome place.

I went here because I heard great reviews about the place. Personally, I don't believe it lives up to the hype. Don't get me wrong it was a good burger, but I don't think I'd spend the money to eat there again anytime soon. Service was average. Fries were very good, however. Parking was quite difficult to find on a Saturday afternoon.

Always great food. When it's slow or when it's busy. It's always consistent.

Great place to take the family, amazing burgers, and Amazing ketchup!

Great atmosphere and great food! Happy hour is the real deal. Two for one craft beer?! Who does that? They do! Loved the burgers

Great food! Place is fairly busy but the food is better than flip burger in my opinion. Happy Hour drinks are really quite good.

Awesomeness on a bun ... Get the KK DONUT PUDDING !!!!

The atmosphere is welcoming and food is pretty good.

Food was good, but nothing special. I had the bison burger. Wait staff acted like we were inconveniencing them by being there.

The Brunch Burger was huge and very satisfying. Nice, upscale vibe for a burger bar. Would have loved to try an adult beverage.

Best for small groups of adults.

Okay food. Kind of pricey. Worst part was the wait--there is no where to wait so you feel like you're standing on people who are already seated/eating.

Surprised at how affordable it was for lunch! The fries were great and they have homemade ketchup and mustard.

We waited a long time to seat 7 on a Friday afternoon. Dining room is small, so no surprise. My party was happy with the food, the turkey burger was delicious, even though they were skimpy on the avocado. Cucumber/tomato salad was boring, but the pesto dipping sauce served with it was incredibly good. Give it a try if you're on 12 South anyway.

Great burger and fries down in the hip 12 South area of Nashville.

Great service.. amazing food.. love the truffle fries. Also enjoyed the environment.. and they have have happy hour!!

Very small and busy! Food and service was excellent

The 800 pound gorilla of Nashville burger joints is overrated, overpriced, and over-trafficked.

Don't get me wrong, the food is decent. Not great, not perfect, but it gets the job done. There aren't a lot of upscale burgers in Nashville - outside of the steakhouses, of course - and you really should try Burger Up if you're a burger junkie like me. But I'd say it's unlikely this place will ever become the go-to for buns and meat.

Mostly I dislike the heavy traffic. Dinnertime is always busy. It's full of 12 South hipsters (a whole different breed from the East Nashvillians), and while that's not necessarily a bad thing it definitely gives Burger Up a specific vibe that not everyone will like.

I'm also not a fan of the prices here. If I'm going to drop this kind of cash on a burger, I'll just as soon go to Capitol Grille or somewhere like that.

And for the record, Fido's burger is every bit as good _and better_ than Burger Up, at roughly the same price.

Amaze-balls burgers, reclaimed wood decore, friendly service. Awesome.

It is really good food, so close to a 5 but there were very small nitpicky things that kept it from being a full 5. I've been here about 15 times total between this and other locations and it's definitely worth going and always delivers a great burger and awesome truffle fries

The Bison burger was awesome as was the Black &Blue burger. Truffle fries & sweet taters fries are fantastic. Beers (local drafts) are perfect!

Fun atmosphere! Casual! Family dining, GREAT TASTY FOOD! YUMMY BURGERS!!!

Great burgers and excellent drinks, not to forget the awesome staff. A must when visiting 12 South!

Upscale burger place.
Try their sauces, especially their ketchup

Definitely a must if you like burgers. I recommend the Woodstock or the Lamb burger, both delicious.

First and the most important thing about this place is that the food is just average...... I can make better burgers at home using healthy ingredients. I was really disappointed at the price of the food here, Me and my wife got turkey burgers and sweet potato fries and i regret even ordering from this place. We paid 50 dollars for a meal that was worth 5 dollars each not even... the food was just average with soggy fries. If you want to see sweet potato fries at its worse then this is the place that kills the fries for you. The burger was ok and wasted ok for the price that was not ok. I will not be coming back here ever again and i will make sure friends and family don't either... They either need to lower the food prices in this place or higher better cooks. disgusting.

If you're reading this - stop. You should already be there. The biggest problem with this place is it is too good, its flavor manifests itself into a void of communication between my brain and stomach so that I am unable to stop eating. Okay, I'm rambling a bit, but that's because I'm trying to get you to stop reading this and just commit already. Your significant other told you, you have commitment issues, so buck up or in this case burger up and get yourself the BEST burger ever. That's right, I said the BEST, and now you're thinking bullcocky, this guy is full of it, and you are absolutely correct, I am full of it. I'm full of the flavors that come standard with each bite. So BURGER UP buddy.

Good vegetarian burgers.

Good vegetarian burgers!

Sad to have to give one of my former favorite restaurants such a poor review, but their customer service was pretty deplorable tonight. We put ourselves in line using the No Wait app only to arrive and find plenty of communal tables and bar seating open. We requested to sit at a non-communal table and were told the wait would be approximately 20 minutes. During that time two 4 person tables emptied. A group of 4 arrived after us and they were seated at a private table immediately, despite the communal tables being open. But still we waited... Another 4 person table was cleared and then remained open, so we went in to inquire why we were still waiting only to be told we could be seated at a 4 person table since we were a party of 2. Mind you we've definitely been seated at 4 person table in the past. I'm shocked to find that such a restaurant would choose to leave tables open when paying customers are waiting and wish to spend money at their establishment. Burger Up definitely lost a repeat customer tonight.

THANK YOU SO MUCH FOR HAVING A BOMB ASS VEGAN BURGER!!!!!!!!!! The food was incredible and staff was great. It's such a cute clean restaurants. Love!

Clean restrooms and friendly service very good food

Great place and very nice staff, we had Lamb burgers and was delicious . Overall very pleasant experience.
FYI their in house ketchup .

Loved this place. The food was excellent. We had fried mac n cheese, burgers and fries . All of it was done right and delicious. The atmosphere is welcoming and sociable.

Great burger, nice atmosphere. 10% service charge on take out orders, which isn't stated on the menu, only on the website. They should update the menus to be more clear so customers don't double tip unless they mean to.

Vincent our server was top class! All questions asked were elaborated and what I wanted to hear! Thanks

Food good. Sever didn't seem to know the menu but he was nice.

Excellent burger, good service and nice ambiance. Recommend using their house mayo (not traditional) for a dipping sauce.

Amazing food! Amazing service! Wonderful ambiance!! I wish there were more stars I could give!

Amazing Kobe beef burgers! The best burger I ve had in a while. The sweet potato fries were amazing. Will be returning!

Nice atmosphere, good service, average food. 2 burgers, 2 waters, upcharge for GF bun and for small house salad (can t eat the fries) was $40 including tip. A bit overpriced.

Solid place to get a unique burger. As a vegetarian, I enjoy their Marathon burger, which is quinoa/black bean based. So, I cannot speak to the beef, but I will say I like the fries the best. They use a house-made ketchup, which I prefer to Heinz, but not everyone loves it. They do fried pickles as good as anyone. It's somewhat of a small dining area, so tight quarters... I don't personally like the communal dining table thing, but if you are cool with that, maybe it won't feel so small to you. Also, if you have a large group, know that they do not take reservations, but do appreciate a heads up call a few hours before you plan to arrive. Give it a try, maybe twice, and definitely get the fried pickles.

Best burger you can have ! Excellent prices and wonderful staff , parking may be a challenge but the best burgers undoubtedly.

Tried the sausage, it was spicy and very good. Fries are a must have.

They defined what they wanted to be good at food-wise (top 10 burgers!), then selected warm and rustic decor, a handful of complementary wines, a select few amazing appetizers, and servers who are like friends-- comfortable, attentive hosts.Parking? Park at Sevier Park!

Food and atmosphere were amazing. This is a great place to go with friends, out of town guests, and it's child friendly as well. The Truffle fries were so good!

Delicious and we followed the waiter's burger advice!

Family friendly. Good food, service seemed uneven (our server was great!).

Order postmates wanted a lazy Sunday. My order was wrong and nothing was done to give me back my money. Which making my food wrong is not postmates at all. I have been dealing with postmates a lot the past year never ever have I had someone tell me to call postmates and I only got half my money back smh my head and the food not that good

Local and organic foods at its best for this part of the Country! Service is always excellent, and even the music is tremendously enjoyable.

Appetizers was excellent also Great burgers & Chicken sandwich!!!! Loved the atmosphere!!!

Great food!!! Great burger !! The black and blue burger was very tasty and cooked perfectly. I got the urban vibe as soon as I walked in the door. Great service.... Great service.

I've been there three times. The first time all was good. The second time the burger was way overdone and the fries cold. The third time was my last. The burger was way overdone, the fries were cold, my son's grilled cheese was burned, all around the table the food was poorly cooked and just simply did not taste good. This was after waiting in the crowd for far too long to get an open seat. This place is very overrated.

Decent burgers, nice atmosphere. We had a bit of a wait. There are some row tables so beware you may be shoulder to shoulder with some very loud Americans.

I used to love this place, I wanted tonight to pick up my bison burger in my ticket was almost $25. Way overpriced and if you do a call in the order they penalize you by making you pay 10%. I will never eat here again!

The burgers was awesome and the staff was very nice and helpful

Great food with great service! I've been here a handful of times and I haven't been disappointed yet! Definitely recommend it, just make sure you secure a table if you're coming on the weekend because it gets packed!

Good food, good atmosphere. Did not have to wait on a miday Saturday. Average priced.