Brusutti

Brusutti Reviews

Reviews 126
3.9
Contact us
Reviews 126 Page 1 of 2
Filters:
Rating
Language
Sort:
Most recent

I have often used the service on my previous trips...

I have often used the service on my previous trips with satisfaction, but this time the experience is to be forgotten: waiting for 30 minutes at the meeting point before the shuttle arrived (despite calls from me and the other 6 people waiting) and car left in the uncovered parking despite having previously agreed via e-mail his indoor accommodation

Very bad experience ..

Very bad experience ..
Departure and return with a bus wreck .. Waiting for more than half an hour at Marco Polo airport .. If you can avoid this disruption !!!

Valid

Great

Brusutti? Bring the lawyer !!! They promise safe p...

Brusutti? Bring the lawyer !!! They promise safe parking 24 hours a day. Here is the result: bmw car turned into a supermarket of spare parts for specialized bands. And Brusutti, despite declarations of good will, does not compensate after six months. Singular that the above judgments have been there for months, always the same, and mine is systematically removed. Well done.
They promised promised and promised. Today we are through legal channels. Know it all and park with the lawyer in tow.

absolutely dishonest. They badly ruined my car (60...

absolutely dishonest. They badly ruined my car (600 euro) on july first and they didn't report the demage to me. I was luky I found that out by myself since it was on the back of the car. They asked me to fill out a paperwork but I'm still waiting to hear back from them after one month and a half. I'm calling them everyday and either they tell me that they Will Call me back or send me an email or they tell me they couldn't reach the insurance company yet. In additon the shuttle bus is not very well organized and I waited 30 minutes at the airport. Stay away from this parking lot. Davide

Convenient parking with shuttle service. It costs ...

Convenient parking with shuttle service. It costs a little less than parking at the airport and takes away some of the stress of parking the car. Not recommended if you are afraid of traveling in a shuttle bus potentially sitting near strangers.

Lenses

Listless.

Listless.
They don't even know where the customers' cars are

Once the service was good. Now there is total diso...

Once the service was good. Now there is total disorganization. If your flight arrives at rush hour or at lunchtime and you want to wait for their minibus between 30 and 40 minutes standing ... also take advantage of Brusutti.
I recommend going to more serious companies like parking go.

I have used this car park several times and in the...

I have used this car park several times and in the end I find myself forced to advise it for excessive waiting time for uncooperative staff and lack of acceptance of criticism even in the face of evidence of waiting time of 30 minutes for the shuttle

Organization, kindness, speed ... I'll tell you th...

Organization, kindness, speed ... I'll tell you this fact: I was at check-in and I realized that I had left my wallet in the car, I call asking if they could bring it to me, and in less than 10 minutes I was already under the airport .. .

They are quick, well organized and courteous. I us...

They are quick, well organized and courteous. I use them systematically for all my foreign business trips and I have never had any problems. I recommend to always book online to avoid not finding a place.

Used the service several times, ONLY for the lower...

Used the service several times, ONLY for the lower cost of the competition. It remains rude, listless staff. Last gem booked 3 months before covered parking, I find the car (new) in the hail denying the evidence ("delays in booking, place not available, we understood each other poorly, however we are insured"). The important thing is to deny the evidence! (the does not charge the parking to "reconcile" does not work). Before I did not suggest now I highly NOT recommend.

One star is too much!

One star is too much!
I would have given 0 could.
Booked two weeks in advance we show up at the entrance and tell us that they cannot find our reservation and that the park is fully booked. Absolutely inadmissible!
To avoid !!!

Bad experience and twice so I don't think it's jus...

Bad experience and twice so I don't think it's just a coincidence! The service offered by the staff that collects the reservations is absolutely inefficient. Twice the day of departure I found myself without a parking space despite two months of advance booking !!!

Unfriendly, rude staff.

Unfriendly, rude staff.
Every customer deserves respect and not a livestock treatment.

Also before booking I had requested to be able to pay with an Amex credit card and upon my arrival they tell me that it is not accepted. They didn't even want to exchange a 100 Euro note.

DO NOT park here!

DO NOT park here!
Unfriendly staff, absolute carers, people here are interested in taking the money without giving a minimum of service BY MAKING A LOT OF PAY.
that both going and returning have treated us badly. On the way there was an unfriendly welcome from an obnoxious elderly gentleman, then the driver who was watching while I, girl, tried to put the two heavy suitcases in their (very old) van, it seems they have only this, it is clear from long wait. A race with an absurd speed ... to throw up!
Returning at midnight, we were made to wait outside in the courtyard a lot, after paying at the automatic pay machines while inside there were THREE MEN NOT TO DO ANYTHING,
the usual old man came out and handed over the three cars to the others (we came with the old car because we decided not to leave the second new car open for two weeks). When they all left, he turned to us saying: ah you can take your car, it's there at the bottom of the parking lot somewhere !!!! But to say right away that he had no desire to go and get her?!
We travel often and usually leave the car in paid parking lots, we have always received excellent service .... elsewhere but not here ...
SHAME !!!!!!

Convenient from the Airport Card with excellent sh...

Convenient from the Airport Card with excellent shuttle service on call. During peak periods it is best to book your seat in advance by phone. Possibility of indoor seats. Competitive prices compared to the parking at the airport

Convenient, only that I found myself a present on ...

Convenient, only that I found myself a present on the car, a scratch in front of it definitely from a reverse gear, when I signaled it I was told that once you exit the parking lot the regulation is not valid, check the cars before leaving you can find yourself with some surprises. .

It is a practical, efficient and convenient car pa...

It is a practical, efficient and convenient car park from which to reach the Venice airport. The shuttle service is prompt and adequately comfortable, in less than five minutes you can reach less than a hundred meters from the terminal entrance.