Branson Guesthouse Windmill Inn and Suites Reviews

I had a 3 night rental. That room had a standing shower and no mini fridge. The weekly rental I got into after has everything I could want. The bed is pretty comfy and the maintenance guy came by to fix the other things someone had trashed before me. I have had a wonderful experience here since I arrived. The restaurant beside the hotel has a buffet that is outstanding for breakfast. All in all I think this is a good place to stay.

Service was good but watch your bill tried to charge us double. Continental breakfast was lacking

The only way I could post this review was by giving this sorry place a star. I m not even going to give this place any stars. In my opinion, I would advise no one to stay here, first of all you have to try and deal with a very rude, dishonest and incompetent desk attendant, then you find out you don t have a reserved room. You don t tell a customer It s Black Friday. That just states your money hungry!

I dont understand what all the negative reviews are about. This place was great. We stayed fri. Thru monday and everything was worth it. Our bed, which DiD NOT have bed bugs, was very comfortable, the pool was clean, the front desk was nice, they have a pretty decent continental breakfast. The inn was also located within walking distance from everything. We'll definitely be staying again!

The breakfast wasn't very good. Not much selection and everything was cold except for the milk. The beds were a little too firm but the hotel was very clean. Overall I think I got my money's worth and had a great time.

The hardwood floors were nice and the staff was friendly but the overall quality and experience was poor. When we got to the room there were random holes in the walls (small but noticable). When we were leaving for dinner I checked to make sure the door latched and found I didn't need a key to enter. Called front desk and maintenance fixed it. We requested they hook up a smoke detector to comply with fire code so they went and got one from another room. We waited a bit for them to show back up but decided to go ahead and walk to dinner. When we got back the smoke detector was chilling with low battery (11:40). Still waiting for them to come remove it or change batteries.

This hotel is exactly what I hoped it would be! We stayed here during Thanksgiving weekend. The location is centrally located. I LOVED the location! Since highway 76 is crazy busy most of the time, I used the hotel's back exit when I needed to go east. The staff is very friendly. They said that the owners are steadily updating the rooms. Our room was fine. The beds were very comfortable. We stayed on the third floor which wasn't a problem because there was an elevator. The breakfast is simple, but adequate with cereal, biscuits & gravy, make-your-own waffles, 2 different juices, toast, bagels & doughnuts. I'd definitely stay here again.

Nope! Bottom of the barrel! The problem is the other riff raff that they allow. Does feel safe

1 star only because there is not a choice to give 0! the property is beautiful from the outside picture perfect the pool is blue and clean but it s only 3 foot don t let it fool you all the way across! Those of the good things. Upon entering the room we noticed the smell of mildew so strong our sinuses are instantly inflamed and Of course I had already pre-paid for our four-day trip and there were no refunds and we re in the middle of tourist ills and everything is already booked up. So I can make do and get some for breeze I think well I used 3/4 of a bottle every time we left the room I doused it only to come back and the smell still be there but now it s mildewy perfume! So I asked if there is a do not disturb sign up at the office so that when we left for the day we didn t need any services in our room I was going to hang the door hanger they didn t have one so I created my own apparently they ran out because I see them on some doors but they don t have one to offer me, although I m creative I took a air friction or package that I bought for our room and turned it around and made a clearly evident do not disturb no services needed today thank you sign. Which was ignored when they decided to come into our room and leave me a bar soap not replace the towels not take out the trash not make the bed not give us a roll of toilet paper which was clearly almost empty on the wall just a bar soap just to let me know you were here left it on the edge of the bathtub for me with a new rug all folded pretty!! Nosey!! What part of that sign don t you see hanging from my door? Oh you did see it that s when you just decided to ignore it and throw it on the floor at the base of my door which is where I found it when I came back from lunch and hour later with my new bar of soap and new floor mat. Upon the first day when we arrived we get in the bedroom and there is long dark curly black hair is in the pillows and clearly I m going to guess at it and say it s orange juice all over the bed sheets so I went to the office within the first five minutes of being there and requested that my sheets be changed the mirrors were filthy it s very evident no one cleaned of this room good thing I m a Virgo and I like to clean I ran to Walmart bought me some stuff and cleaned our motel room since we weren t getting a refund And it s too late to book anywhere else. a major storm came through God bless their souls it took the lives of 17 people on table rock lake while we were there on the duck boat rides it also knocked out all the exit signs at the hotel and all the lights on the outside on this back building where we were staying which made a very safe for us I also reported that to the office to no avail no one came down to check them look at them fix them nothing in 4 days, it clearly says that you get Wi-Fi I asked the man at the office what the Wi-Fi password was and he said there is no password but it doesn t work here in the office so when you get back to your motel room just find the one that says Windmill Inn find the strongest bar and connect to it first of all I don t like connecting to an unsecured network or I would go to McDonald s second of all that didn t work when we tried anyway it said no Internet connection my sister-in-law staying in another room adjacent to us ended up calling up there as well and verbally telling the man to unplug the router reset your router it s telling us what you need to do with your system I m sorry you don t understand why we don t have Internet for 2 of the 4days were staying here! The breakfast oh my goodness let me tell you about breakfast first of all it s hidden in a little room around this dark dirty corner nowhere near the office or the beautiful 3 foot pool and there s these people that sit in there and greet you every morning OK good morning.. but now I m standing in front of the toaster and you re constantly wiping the counter and lifting my plate to wipe underneath it wait til I m done and move on my own plz I don t know you or where your hands have been. That dirty rag in your hand!

If i could give them less than 1 star I would!!!! Very Unhappy!!!!! My family and I checked in and were given two rooms, one of them was okay quality but had wierd yellow stains on the sheets, the other room was missing the threshold and had a 2 inch gap under the door, did not have carpet but had cheap CHEAP dirty laminate plank flooring, beds in both rooms were not made correctly, the blankets looks like it had just been thrown on the beds in both rooms. The ceiling in the bathroom of my mom and brothers room was moldy and sagging. The wall where the AC was plugged was warped and moldy. That room also had a very, VERY bad odor. That was just the first night. Our last day there we walked back into my moms room after being in the heat all day only to find her AC had quit working. So she said something to the front desk and was told that we would be given a new room. So at 4pm on our last day there we had to move two rooms into one. Only to be rudely interrupted at 8-9PM by someone trying to get into our room because the guy at the front desk had given someone else a key to the room. The trim around the door came off the wall when they tried to open the door. So we had to have my husband sit in a chair against the door because we did not feel safe in the room at that point, as we were getting ready to leave at 1 AM because we had had enough of this place someone again tried to get into our room!

A word to the wise, NEVER, NEVER,NEVER stay there!!!!!!!!!!!!!!!!!!!They dont care about the cleanliness, the safety, or the happiness of their guests!!!!!!!!!!!!!!!

Room is very musty but it had a lot of room for everybody the breakfast was awesome my son-in-law fix the toilet because it would not flush then it worked great very convenient good price

Let s just say we checked out within 30 minutes of being there. THEY HAVE BED BUGS!!! So in the past we have had bad experience with bed bugs so our family goes through the beds, couches, everything very throughly. Usually bed bugs hide in seams, but not here! All we had to do was lift up the mattress and there was hundreds!!! So we went to the front desk and they switched us to another room that also had bed bugs. We had called other hotels and they all said that Windmill was known for beg bugs!! Also the rooms themselves were dirty, smelled like mildew and the mattresses not only had bugs but had pee stains all over them. One thing I will say is that the worker we dealt with was honest . We had left some money in the hotel room and she easily could have said there was nothing to be found but she was honest . Overall I would not recommend staying here. It is infested with bed bugs, and the rooms were not clean!!

The room was old, but priced fairly for that reason, the service was excellent and it was close to everything! So actually it was great! :)

This place was disgusting. The burgundy bedspread had "white crusty stuff" on it. When contacted front desk, they advised us they are a "2 star hotel" and cannot wash the bedspreads between every customer who rents the room. That if we wanted a 5 star hotel, we should go find one. After having him take the bedspread, we saw bedbugs on the sheet. Didn't stick around to investigate anything else. DO NOT STAY HERE. The date we were there is August 8, 2015.

NO STAR TO BE TAPPED. OUR FAMILY (2 ADULITS AND 2 CHILDREN) CHOSE TO STSY WITH THIS PLACE AFTER OUR FIRST TIME TO BRANSON MO. GOT A SMOKING ROOM. GOT CHECKED IN PAID CASH. 60.00. GOT ONE ROOM KEY. WENT TO ROOM. ALL LIGHT BULBS HAD TO BE TWISTED INTO THERE LAMPS BEFORE WE GOT LIGHT. THEN TURNED ON HEAT IN ROOM. NO HEAT AT ALL. CALLED THEY BROUGHT A SPACE HEATER. AFTER THEY OFFERED A SMOKE FREE. NONE AVABLE. HAD TO STAY UP ALL NIGHT TO MAKE SURE NO PROBLEMS. ROOM WAS DIRTY. ALSO WALKING TO THE ELEVATORS TO LEAVE THERE WERE SPOTS OF BLOOD GOING PAST OUR ROOM ALL THE WAY TO THE EXIT AT THE OTHER END. THEN WAS TOLD WHEN WE CHEKED OUT WOULD REFUND MONEY. THEY 8 HOURS LATER. NO MONEY BUT A DISCOUT ON ANOTHER ROOM NEXT TIME. NOT GOING THERE AGAIN.

2 words bed bugs me my kids my wife and my mother in law stayed one night and my wife and son woke up with 30+ bites. We notified the staff and they informed us that we we're not the first to bring this to there attention. I highly advise against staying here there are several places in the area to stay in the same price range

Very cheap amenities. Functional and liveable, but cheap.

Dirty. Refrigerator made loud noises in the middle of the night. Their breakfast was a dry biscuit. And found a bed bug in our bed. I told the man at the desk and he just said OK. POOR SERVICE!

This is an OK place. A little run down but it looks like the owners are trying to catch up on what the previous owners have left behind for them. Other than not having a TV that works, the room was clean and simple.

Had to move 3 times and the drop ceiling fell in the second room I think we should have been offered a partial refund because I was told that they have a brand new owner and if he fixes the problems they currently have we would probably return because the rooms are not bad and they are clean...

Well when you get there and the door handle and stuff was hanging out you got to front desk and tell them. They give you a suite and that room has mold on the walls and bugs on the bed. You don't stay

Really disappointed with the room. Got three beds for the family. King bed sunk in on one side. The bathroom needs the vent cleaned badly. Looked like the bathroom door had poop on the back of it. The window ac/heater unit made a horrible growl noise when turned on. Both the units smelled really bad like smoke. Smoke alarm kept beeping all day and night. They also had the refrigerator and microwave opposite sides of the rooms. Pricey for what we got. Laundry room doesn t have a change machine. Only one washer and dryer. Couldn t get a hold of anyone to get change so gave up. House keeper was really nice and checked in even offered towels and to clean.

Room itself was decent, but the internet was unreliable and the breakfast was absolutely awful. Also the pool was alright but only went three feet deep, really just for kids honestly.

The place is good and very comfortable and very affordable.. But the WiFi connection is very unstable(if you intend to work while you stay here).

If you are on budget you cannot do any better than the Windmill. The rooms were clean and comfortable. Friendly staff and quick to respond. Close to all the action and restaurant's. The rooms had microwave, mini fridge for your own drinks and food. A coffee maker with coffee.

Dirty. Let me repeat myself, it s DIRTY! A/C worked part of the time and the mattress was uncomfortable and dirty. After reading reviews we checked for bed bugs but didn t see any. The mattress was stained and had a red X spray painted on it. (Fumigated?) Our daughter pre booked this room for us so we stayed but I would NOT recommended this place!!

This hotel is by far a waste of money. My wife and I stayed there first week of August for a few days. When we arrived, our bathroom was covered in mold and bugs. I requested a better room. Well we got a new room but this one had bugs everywhere. There was no microwave. We had no wifi. Our fridge didnt get cold. There were big gaps between the ac unit and the walls. We went our whole stay with only 2 big towels. When we requested new towels our 2nd day there, we didnt receive them till the night before we checked out. It's been a month now and the staff nor the owner has talked to us about our complaints. Do not stay at this hotel. You will be unhappy and will not have a good time. Also the beds were very sticky. They do not even deserve 1 star.

You get what you pay for... Clean rooms, interesting, but helpful facilities staff, sights and sounds constantly ; get up early of you want to avoid major traffic. Exactly what we paid for :) A very nice time, thanks.

Beds were fairly hard and uncomfortable, water pressure was very low, and breakfast was subpar. Service staff was very friendly, however, and the price is cheap.

I had a nice stay at Windmill Inn. I stayed in a Family Suite with my friends over the weekend. The guy at the front desk,David, was so professional and courteous. He is very polished when he talks with people listening to the needs of us. The breakfast needs help. The suite was very comfortable and a nice swimming pool. David,thank you for you help!

Great location. Comfy bed. Good price. Clean room. Can't hear anything from the neighbors. Only bummer is that the mini-fridge didn't work. We told them, so I imagine they'll figure something out when we check out.

For the price of the room and where we are located it amazing. I'm rating it a 4 but I'd give it a 5 but when we got here our hotel floor was dirty, the bathroom and sink were very clean and the staff was friendly. Also the pool is only 3 ft deep all around, wish it was 5ft down! I would stay again. :)

It's perfectly fine. We used it to sleep and the bed was comfy. With the weather though, it makes your room just feel..damp. Fine for a visit for a few nights though!

It was okay. Not the best place to stay. It's close to a lot of things including the Branson Tracks.

Rooms are fair for the price. Beds were not super comfortable, but far from the worst. Bathroom is pretty average. Windows were slightly ajar and unable to be fully closed, so any wind outside came in pretty loudly. Overall a pretty average, but well kept motel.

We checked out with in a hour of being here the guy was really nice at the front but the first room was not ready when we got to it dirty so we got switched to another room when my son went to take a shower I noticed a bug it was a BED BUG!!! I took it and showed the guy he said it wasn't and offered us another room that room was same as far as still not seeming clean and the AC was actually busted the front of the AC unit was not on it. I was very disappointed with this hotel I really wanted to like this place it looked cute from pictures the guy was super nice but over all I can't give it a good review after finding bugs and want to warn people about that before they check in

Stayed at this place for 3 nights. We had to change rommr after the second night when we discovered bed bugs. The new room or "free upgrade", as they called it wasn't much better. The phone was on the night stand not hooked up. The air conditioner was so loud we were awakened every time the compressor came on. We were leaving first thing in the morning so we decided to just stick it out. Won't be back. Would not recommend!

Not bad place for $50 with a 2 person Jacuzzi. It needs some work on the rooms, but overall pretty good.

They did mop there floors, tub drain was stopped up.

We stayed here for a couple nights really like the place pool was nice for the money you can't beat it

Very disappointed with our stay. This motel has been allowed to become rundown. No wash cloths, stained and badly worn chairs, ineffective AC, curtains are not fully hung anymore. Refrigerator wouldn't work and had other people's stuff in it. Will not return.

Had a great time. Manager George, Donna in breakfast, Sheila, and managers wife were so kind and helpful to us. Clean room. Overall had a beautiful homelike time there.

Decent location, lackluster room, bare minimum service.

The bed was rock hard and the sheets were dirty when we got there. The cleaning staff were super super loud early in the morning. I mean yelling across the parking lot loud. I definitely will not be back. Wish I would have spent a little more and had a clean bed somewhere else.

Poor rooms dirty very poor wifi for not stay there

Ws not very clean had them switch rooms donr seem like they hv a crew to clean rooms i found bug in my room cobwebs stuff stuck on walls tub leaked n was dirty stained dust very thick had peanuts on my floor 2nd room not much better truthfully if they was good they would offer ur money back why u are there they dont come in n clean room trash still full ask for towels they were just tossed on bed in my 2nd room i took a towel n mopped over the floor there was sumthing so sticky on it definetly would not stay there again needs sum real tender care for it n cleaning definetly need people to clean rooms sorry my experience would not be there

If I could give a zero, I would. Very very dirty. AC didn't work properly, toilet was clogged, bedding had stains on it, gave my toddler a bath and within 5 minutes hos feet were black from the nasty carpet. I do not recommend this place to anyone. Worst hotel experience ever!

There were bed bugs! I took pictures and video and when I showed the man working at the desk he was very rude and told me they have people to spray and it wasn't his job it was theirs! The wallpaper and trim was hanging off the walls and it smelled old.

This place was perfect for my big family. We had 5 adults and 6 kids and fit perfect in the 2 bedroom family suite! It was clean and in the perfect spit to get to everything.

It was affordable, the door lock was half busted, place was kinda run down. There was a soap dispenser mounted to the shower wall, but it was soapless. The soap bar was busted to several pieces in its wrapper. Room service did come in and tidy up, but all around it was obviously a budget deal.

Well it is 7 degrees here and had to fight the key to get the door open...cut my hand. Been in room for an hour and the heat doesn't seem to work very well...to boot it was off when we came in. The room wasn't very clean and bathroom...wow...dirty, toilet broken, towels looked like someone shredded them. I called the front desk to tell them the toilet was broken and they said It figures.

We had never stayed on the strip before it was great and the fact they had a family suite that slept all 7 of us was really nice.

This inn had its ups and down. When we were trying to get our cards to our room the front desk guy was just really hateful. Disrespectful, and rude. The good thing about the hotel was that it was close to all the activities that you could walk to them.

When we come to Branson we always stay here clean rooms, friendly staff,can't beat the price..

Lights are not plugged in (I wonder why), very very dirty, ick, mattress pads are stained with who knows what, looks like fresh splatters on every wall, I hope we make it thru the night. Not worth any money, run.

It's an older hotel, it wasn't bad and the service was great. But it is in need of renovations. For example I rented a suite, that had 2 bedrooms. When we closed the door on the 2nd bedroom everything was fine, but when we opened it the door jam came with it. I called the front desk and he said he would have maintenance come look at it immediately. We were there for another hour and nobody showed up. After we returned for the day the jam was still as we had left it. If you are looking for a shower and a bed, this place has what you are looking for. But if you are expecting to spend time in your room and have it look nice...you may want to explain your idea of nice. I would stay here again but it wouldn't be my first choice

Rooms were okay. Slight wifi issue but was resolved. Staff very friendly.

Door would not lock. Wall in bathroom was dirty and shower sprayed out into bathroom since there was no frame. The bed was like a brick. Spend a little more.

We were able to get a room last minute at 10pm. The a/c took awhile to kick in and the stairwell was in need of some welding, but overall a good place to stay on a spontaneous trip with 4 kids.

Room was not very clean and bathtub was nasty. Large room and comfy mattress

Front desk attendes were very friendly had one issue and it was quickly fixed bed was comfy would stay here again

We had a wonderful nights sleep, and we were close to the amenities!

Very noisy, somewhat dirty rooms and the breakfast is the worst I have had in any hotel or motel where I have stayed

The beds were comfortable and the staff very friendly.

It sucked , there was one dude who works there who was so rude to us bc we found bed bugs there and we told him can we have our money back he said yes and then my mom walked in there to show him and then starts yelling at me and my mom , then we called my dad to see what he wanted to do and the guy just said stop calling people so ya. So we had to call the cops. And still haven t got our money back

Small beds, shower and AC unit needed maintenance. Apart from that the room was clean.

Was disgusting. Had bed bugs. We left after 10 minutes because beds were dirty and covered in bugs. Don't go here. We went to the place that booked our hotel and switched hotels

Clean, only one of the lamps worked, and the bed was hard as a rock.

It's an older motel that has some modern amenities. Clean bed and decent breakfast. The window unit air con was working but I was nervous it work stop by the looks of it.

The stay was comfortable and quiet despite the nearby attractions and entertainment. No matter which way you go you have shopping, food and fun to fill the time. The room itself was very clean and the jacuzzi bath was above expectation. I cant wait for my next vacation to be there!