Well it is 7 degrees here and had to fight the key...

Well it is 7 degrees here and had to fight the key to get the door open...cut my hand. Been in room for an hour and the heat doesn't seem to work very well...to boot it was off when we came in. The room wasn't very clean and bathroom...wow...dirty, toilet broken, towels looked like someone shredded them. I called the front desk to tell them the toilet was broken and they said It figures.