Boulanger

Promos everywhere but not. From. Product has less to take that of presentarion as expensive ... Top products but not available: ordered but never delivered. Great prices but. Only on the internet and at another merchant but with 10% margin for the pleasure of ordering at baker ...

Few seller !!! you have to look after !!! And don't all know their job !!! Some very good ?? We no longer want to come to a baker.

To welcome is not the fort of the person who received me

I advise you to look on the internet before going there. The seller advises you by doing the same. They are not very useful except for creating the invoice.

Personally I don't really like this high price sign and you feel that the salespeople become sharks as soon as they see a customer ...

Really, I'm not a fan, jy just by the force of things, but every time I'm disappointed, I much prefer competition in the area has side not include: the homepage is much more friendly intelligence more accurate and especially without waiting, but I will probably return again to compare prices and leave empty-handed

More expensive than the competition, with poorer customer service.

Great store, but not enough advisor and too long a wait at the checkout.

Service after sale leaves desired once the money pocketed the consideration is mediocre.On promises you passes you lose hours of work and no one comes to your home without even a phone call to prevent .... Very disappointed because two Once it starts to do well. In case of kitchen installation stay well behind the installers

The prices are amazing on some items. But sellers are competent it is at least that

Passed this day to withdraw a package ... which was not there despite the indication when ordering "available from Saturday, June 15"! Pathetic home of the person at the point of withdrawal, she lets us wait without saying why we wait, no excuses, nothing ... if that's the quality of the customer experience at Boulanger and you really need you improve! I am disappointed and I will not order anymore! Pay 100 to have a home like this it will not happen!

No longer competitive enough on prices. Don't want to hear about internet prices on the pretext that they have a structure to pay. I understand that it is obvious but selling at the maximum price recommended by the manufacturer may not be the solution. Especially since other brands with equivalent structure are now making the effort to align or at least reduce the gap. Beware of the products that people bring back for a defect, which are checked by the after-sales service and who leave on the shelves while the problem is still present. If you liked this comment click on the little thumb just below. Thank you ;-)

Very long wait (3 weeks) for a defective battery ...

One open crate .. too much waiting!

Store whose layout is nice but if you are looking for a product of a low amount (a small mixer has less than 100 euros for example) do not count on a seller to advise you even if they are available. On the other hand, if you are interested in expensive items (such as food processors at 500 euros), the no problem. You will immediately have someone take care of you!

The place is well located but alas, the sellers should show a little more kindness!

The seller sold me a tv already use at the store without telling me the tv screen was all fat

Nice store. You find everything there. BUT there is no stock .... This is the new fashion. So much to buy on the internet! At least you are delivered to your home for free! So I suggest an idea: Ok, the store has become a showroom. But in this case, offer free home delivery. Think of the people who work all week and don't have the time to travel to pick up their order. Also think of the people who don't live next door and who have to come back ...

Used to shopping at Boulanger Villeneuve d'Ascq, I came to choose a new freezer, style "Top". I had taken care, before coming, to consult the website to pre-determine my choice. I spotted a top freezer with auto-defrost. Arrival in the department, I see it, and ask the saleswoman (alone at his computer at the time of my visit) to advise me. She tells me that a freezer type "Top" in self-defrost, it does not exist. I then ask why the one I see on the shelf (and that was the one I saw online) is more expensive than the others. She looks for an answer without having it, but when she opens the door, she notices "NoFrost", confirming that this model is in self-defrosting. She then said that it had just happened and that, therefore, it was new, that she did not know it. Then, quite dry, she completed the formalities on her computer. I then asked her if she could delete from her file, the name of my father, recently deceased. Apparently, this maneuver was impossible. I appreciate very much the products "Baker", however, this move left me a bad impression, probably due to an unconvincing reception (saleswoman little concerned with customers, not knowing products and kindness at half mast) ...

The seller was nice but he forgot some sales techniques ..... I was not there to buy a smartphone at 800 balls.

Incompetent and unpleasant seller on the sound side and no possibility to test the sound equipment because ... They cannot switch on their demonstration televisions

A department store with many articles presented. Sellers should take some courtesy lessons for some

The staff was there .... but not for the potential customer that I was. After 15 minutes I left. No more showroom. Huge disappointment. I will not go

I was fooled by the sales consultant for the purchase of my laptop, not very cool

I am a follower of the sign. However, the V2 store is really aging, the staff unwelcoming and the waiting time still very long at the after-sales service. I prefer to do a few more km and go to Faches-Thumesnil.

When I can avoid this chain of stores I do it. Home limit, seller annoyed by the questions ... Identical statement in the 2 Baker where I went

Article available on the site and in store but if you did not book on the internet you pay a lot more while there is some in RADIUS, abused I still find

No sellers' attention - easier to order over the internet.

Too much time wasted a lot of con is not necessarily fine.

Many empty surfaces compared to shelving. Implantation that did not seduce me and did not make me want to buy.

The products are the same as elsewhere but the service is not great, I choose to prefer still darty.

Difficult to be advised when ubiquitous vendors flee at your approach

seller pushing a little too much for sale and does not hesitate to say nonsense to sell.

Two sellers who wait a long time (more than 15 minutes) trying to sell the most expensive product to an elderly person

There are many sellers who walk in the aisles but no one to advise you spontaneously (radius sewing machines where there are only 4 models)!

I went to this store a year ago, I was disappointed, the young salesman in the computer department was more interested in his phone than the customers, my visit was more favorable this Saturday, polite and friendly staff but not invasive. Hope it lasts ! Until now, everything was fine ... Unfortunately, Boulanger's commitment to provide a mobile phone in case of breakdown (my phone is 3 months) is not required and I am announced a period of 3 weeks. Obviously, it is unacceptable to neglect the after-sales service or a downgrade.