M first service at Bridgeport BMW went very smoothly. The staff was friendly and courteous. The work was done quickly and I received a thorough explanation of what was done and recommendations for the future.
Amazing place to get ur work done... just had my car done Carl in akash are amazing always helpful and getting work done in timely manner
Great service and great price for a certified pre-owned BMW
Second car I ve purchased from BMW of Bridgeport. Good experience and great vehicles.
I had a great experience leasing a brand new BMW after me previous lease has expired. Since I am a loyal BMW customer for 12 years, had an opportunity to negotiate a new deal directly with the general manager Tim Kraemer. He was very honest and upfront with me making the whole experience quite pleasant. I will definitely coming back to this outstanding dealership again.
I ve never before received such amazing service and support from a dealership- Bill Green and his team were phenomenal, taking care of every aspect of my purchase and doing it so professionally and with such care. I highly recommend buying your car from BMW of Bridgeport and definitely ask for Bill Green!
Great customer service. They make it all possible with such ease.
I bought a VW Golf R after finding it available at BMW of Bridgeport. I had to fly in to pick it up and everyone was so courteous and kind. Ramon (sales guy) helped me arrange things and get everything settles. I d definitely recommend both Ramon and BMW of Bridgeport!
Overall great experience. We went in on a Friday and was greeted by Luis. Unlike many car pushy aggressive car salesmen he was very courteous, patient and knowledgeable. He walk us around the parking lot and explained in detail everything you could ask about each car we looked at. We weren t ready to purchase yet so we decided to schedule a meeting the next day.
Next day we came back and went through the process. Everything was painless and we walked out with a 2018 BMW X4. I would definitely recommend Luis to all our family and friends.
Great place ..they always take care of you and go beyond. Everyone is very friendly and helpful.
Great experience at BMW of Bridgeport - Lee Lopez was knowledgeable and found me exactly what I wanted. Glen s expert tutorial educated me on the workings of the the best car EVER. Thank you!
Our experience was great. Highly recommend BMW of Bridgeport. Our salesman, Kelly, is very friendly, knowledgeable and not pushy. Victoria is also very friendly and helpful. Great selection of cars. Definitely a must go when shopping for cars, new and used. Thank you, Kelly and Victoria
BMW of Bpt. Has the best customer service employees!!
They are prompt and very efficient.
they get you in and out the door when scheduled for an appt.
My Advisor Carl keeps me informed through out the day and is always willing to go above and beyond for my car s needs..
I am extremely happy with all the staff at BMW of BPT. Thank you for making my experience the best each and every time!!
#BMWisthebest!!
Great dealership and very accommodating towards clients. Was looking at a couple of dealerships in Fairfield County through online inquiry, and Jon T at BMW of BPT met me with professionalism and efficiency.
Went there for my first service. People were friendly. Wasn't out in jiffy lube time or anything, but didn't expect my car to be washed and vacuumed either. There was even a nice desk for me to sit at and work. I could have stayed longer drinking their coffee and enjoying the snacks! Good experience. This will be my service spot.
Great experience, service was quick and easy. The loaner was ready and heated when I arrived. The entire staff wore masks and social distanced.
BEST car buying experience ! Highly recommend . Big thank you to Mike C!
Frustrated with the out of pocket cost share for the repairs I need (part of Class Action lawsuit). Absolutely, happy with the service at BMW of Bridgeport. I plan to have all the service done on my vehicle there.
I took my BMW in for servicing and it was simple, fast, easy....I offered a shuttle to and from the BMW of Bpt office and the sales team was extremely helpful and very nice...I will be getting all my services there from this point on...
Sales rep. Lee Lopez was very professional in his dealings, and basically no non nonsense kind of guy. We arrived at a mutually agreed price immediately, sight unseen (car literally came off lease a day or so prior and was being prepped).
Upon inspection it was noticed that the car had several very minor dings; Lee/the dealer subsequently took care of them, along with a few others that were barely noticeable.
'Had some original parts (spolier, etc) added on afterwards. Lee made the arrangements. The Service Manager was quite thorough and fully explained the work and subsequently followed up. At checkout, I hadn't received my pre-approved BMW Visa in the mail yet, but the Service and Finance departments were able to call BMW Bank, and eventually obtain it (this actually occurred after I left with the vehicle).
The dealership has generally been quite accommodating. From their postings on FB, they seem to do a number of car shows and charity events where they display some of their performance cars with BMW add-ons (performance parts). Great to vctually see what a stock car can evolve into!
Jason G & Isaiah took care of my wife and I when purchasing our new (to) us 328i. There was a little problem with the registration since we were from out of state, but they straightened it all out for us. I would definitely recommend BMW of Bridgeport based on the service received from both of these guys. Very responsive to all of our numerous questions and concerns.
Great service. I recommend them %. My advisor was Carlos he was in touch with me Throughout the hold process. Also Tania gave me a great experience the first I visit the Bridgeport bmw ! This apply to all BMW of Bridgeport team !
Fast, courteous and professional. Top notch opereation.
I went to BMW for a airbag recall that I had and I kept putting it off and there is actually three other recalls on it so because of one of the recalls ended up saving me $1200!!! All the staff was great my the only reason I m not giving it five stars is because my service overdo light is on, it s just because the place that I ve been taking it to has been doing my oil changes for me and it s where I bought the car and they don t know how, maybe, to reset the computer so I wish BMW reset the computer for me there so the service overdue doesn t keep dinging on every time I start my car.
Yeah just paid $1252.52 For a Battery and a alternater drove home now now my Bmw is overheating I m done with BMW
The detail and professionalism of my advisor Stephanie and the technicians were outstanding. Thank you!!!
I had a mechanical issue with my M5 that had to be addressed immediately. I called my Service Advisor Carl Decarvalho for assistance. He told me to bring the car in right away. Upon arrival Carl worked with a Service Technician, resolved the issue, and had the car back to me in 15 minutes! Carl really believes in Customer Service.
Stacey was great! BMW of Bridgeport gave me a very personalized experience!! Thank you!
My salesman was john he sold me a car and won t take my phone calls, can t get anyone on the phone to help me with my expired temporary plate
Amazing communication. Informed every step of the way. The waiting room is better than my home office. Almost makes me want to get work done on my car. Very professional.
I took my car in to get some recall items taken care of and they told me I had a leak in the valve cover gasket. They said they can repair it because it s covered in the warranty and it ll save me $1000. So I thought great! Do it! When they were done and I pick up my car, the check engine light was on (it was never on before this) and they said I now have an oil leak in the engine and now my car won t start!
I went for a bumper replaced and they did a bad job they scratch the new bumper by right rear light and they also scratch my car over the rear left tire.
Terrible customer service. Went on a Saturday, granted. Took about 10 minutes before a sales person came to greet us. Handed us water bottles and said he'd be with us in a few minutes, made us wait 20 minutes. Then told us to wander in the car lot and see what we like only to not show up fir another 25 minutes. When we got fed up and went back inside, he was sitting with another client, didn't even react when he saw us. We told the receptionist that we couldn't wait this long. All she said was OK! and we left. Very unwelcoming and poor customer service, especially for bmw.
Isaiah Agosto was my co-pilot for test driving several models of BMW X5's. He was extremely knowledgeable, and allowed me to take all the time I wanted to evaluate the car and feel comfortable. A very pleasurable and unpressured experience! Isaiah Agosto was my co-pilot for test driving several models of BMW X5's. He was extremely knowledgeable, and allowed me to take all the time I wanted to evaluate the car and feel comfortable. A very pleasurable and unpressured experience!
Everything at BMW of Bridgeport was first class treatment from Kerri, Lee. Glenn and the financial manager who name I forget and the individual who brought the car to my house . Though there was a hiccup on delivery date no big deal .I would recommend anyone looking for a BMW to venture to Bridgeport and talk to a very professional team .
I had a wonderful experience at BMW of Bridgeport. I worked with Dave Baylis and Lisa Crawford, as well as Catherine the credit & financial services handler. They made my first time car buying experience memorable and simple. I consider myself lucky to have found the perfect car at the best dealership around. I got a great price, excellent sales help, a worthwhile trade-in value, and an awesome interest rate. The client advisors do not make constant attempts at reaching you, and they do not send multiple annoying emails a day, like other dealerships I have visited. I would highly recommend doing business with Dave, Lisa, and Catherine. I will most definitely visit BMW of Bridgeport for my next car purchase.
Largest dealer in the state. Excellent customer services. Now if we can do something about those prices... :-)
My visit at BMW of Bridgeport was immaculate. Very welcoming invite from all staff members I felt spoiled! Kelly was the most amazing sales person. Victoria saved me $8,000! Great place! I'll definitely come back on my next car round.
Unbelievable, positive experience! Their service department is second to none! John Olavarria is the kindest and most professional service advisor to deal with. He cares about you and your family, not just your car. His attitude makes dealing with BMW a rewarding experience. He alone, would be my reason for buying another BMW. Everyone at this dealership is great. Very happy customer!
Very professional. Carl, the service manager, was excellent.my tech did a great job. All of my instructions were followed to the tee.
The Customer Service in the Service Department is PHENOMENAL. We have a Mercedes and a BMW and if I was to compare the two BMW surpassed them in everything there is no comparison.
A fair price and great service. Very professional. One of the best car buying experiences ever.
Daniel is the best !! Great service and good follow through.
Always friendly and professional. Communication is good.
Had an excellent experience in purchasing my first bmw. Exceeded my expectation. Will recommend this dealership even if you have to travel from miles away as I believe it will be worth the extra mile. I have no doubt that all their salespersons are wonderful but be sure to see Michael Ciufo with whom I had my personal experience. There are many positive things that I can say but the 2 most important are, no buying pressure as I experienced from other places and secondly, delivery was before expected time which I greatly appreciated. No false promises.Thanks for everything Michael.
Convertible top wouldn t go up. John and Tona got it fixed and me back in the car in record time, and I love your waiting lounge.
The service at BMW of Bridgeport is second to none! I am a busy working mom. Every experience I ve had has been wonderful! They are true professionals!
Kade W. and everyone at BMW of Bridgeport made my purchase experience one of the best I've ever had. They really worked hard to earn my business. I would buy from them again!
The service was excellent. Tony kept in informed and explained the issues very well.
I drove 2 hours (each way) for a good deal on a particular vehicle and I wasn't disappointed. I had called Sales Advisor Jonathan Tamburro in advance and he was very responsive and accommodating. From the time we arrived, we were greeted warmly from the receptionist, Ms. Perez (I believe). From there Jonathan, was friendly, attentive and professional. One of the simplest and transparent car deals I've ever made. Very satisfied and would highly recommend.
David Baylis has the heart of a teacher and helped me lease the car of my dreams. The entire process of buying my first BMW was an excellent experience, from learning about the car s features and taking the car on an extended test drive to the day when I picked it up. Charles helped me understand the inner workings of the car and Victoria helped me understand the details of the lease. The extra care and attention helped me solidify my decision to buy BMW, especially from David of BMW of Bridgeport.
Thank you to all of the BMW staff.
Natalie was awesome in helping me find the car I wanted. She was very knowledgeable with the product, and informed me each step of the way for a smooth transaction that took less than 24 hours start to finish. Would definitely recommend Natalie and BMW of Bridgeport.
I just love this place. Always excellent professional service. The waiting area always clean and you can get some work done or NOT (lol). I always plug BMW of Bridgeport when someone ask about my X1. Great Job Always!!!
Ramon was awesome to work with. Smooth business transaction and made the whole process easy and painless. Ramon really wanted to make the customer happy and went above and beyond to ensure that happens. Would recommend Ramon and this dealership to anyone looking for a bmw. Great service and good business. Thank you again Ramon!
Excellent and efficient service. Very customer oriented environment.
I have confidence in my service manager Anthony. It is important to trust someone to do their best to find and correct all issues that you have with your car. Thanks Tony and the talented mechanics at BMW Bridgeport!
I was treated with respect and care today at my appointment today, I had an issue with my bank and BMW was willing to go the extra mile to assist with vsituation. I respect their professional manner!!
Very easy and convenient, great service over all from the sales department to the service department.
My wife and I found a great car for a great price! The process was quick and simple. Kathy Koch and Volcan are the best!
Standard service for my 340ix. Addressed additional issues not identified by owner. Service was fast and efficient, with the car washed when picked up. Great experience.
BMW of Bridgeport always maintains the highest standards and give quality service.
Excellent Staff and great service! I called in an hour before making my trip to their dealership. Sue Gardella is absolutely knowledgable and helpful. Helped me find the car I needed worked till the end of the deal and made sure I was happy with what they had offered. I definitely recommend this place, worth driving few hours if you have to.
I love Bridgeport BMW! So nice. Super organized and quick to get in and out. Recommend it to everyone
My mom took my car for my first oil change. She s never been to BMW before and she said everyone was very nice and it could not have gone better. They told her 2 hours, so she waited instead of taking the rental car, and she was out in a hour and a half. Car got a nice bath too! I m glad she was able to have such a positive and easy time, since she was doing ME a favor. Thanks BMW!
Buying my 228xi Gran Coupe at BMW of Bridgeport was an excellent experience from start to finish and they went above and beyond my expectations. I was so well taken car of by Natalie, Dexter, Mike, Anthony and Bill! You are all so wonderful. Thank you!!
Great place and great ppl, sales man volkan go above and beyond for me and I appreciate that
David Baylis, was the main reason we bought our new car from BMW of Bridgeport. David was not pushy, very honest and above all very patient with me, as I can be very picky. We searched and test drove several different types of cars and David Baylis was the most friendly and personable sales representative we've met these last few month.
Once we decided to purchase the car, David took care of all the paperwork so our time and effort was minimal.
Carlos did a good job of communicating. Very happy with work
Fixed AC blower motor and reattached the bottom of our 2011 535 X rear bumper with missing color coded rivers. Our car is exclusively maintained at the dealer and always happy that the car is properly cared for.
The only complaint is that I brought the car in perfectly clean and got it back dusty and dirty. I had asked if the cat was cleaned when I picked it up and customer service said NO and the machine was broken. Why did not they then hand wash it? I did spend $650 on repairs.
BMW of Bridgeport always provides first class, prompt and convenient service. I fully recommend their Sales and Service departments.
Excellent service!!everyone is very professional and nice!! Thank you for the hard work
The team at the Service center always go the extra mile to make the work is done on time.
My experience with BMW of Bridgeport s body shop was pleasant. Chris kept me informed with approval from my insurance company and repair progress. The car was repaired and returned to me promptly.
Jason helped me buy and lease my last two BMW's. He made the experience simple and painless. No pressure; just a lot of good information and advice. He really went the extra mile to get me the best deal possible. Highly recommend!
Overall excellent experience, despite these crazy times we are living in. Mike went above and beyond to get the deal done while making sure we felt safe and protected. Victoria was very pleasant and helpful while signing the docs and had us in and out in no time all while keeping their distance. Super excited to own my 1st BMW and finally leasing something in my company. Thanks for everything
My name is San. I just picked up my vehicle after dropping off loaner. I must say..these guys are great. The service manager Joe and service team lady name Tona was very pleasant. Even tho I just came for a diagnoses for the insurance and no service, they treat me like a value customer and answer all my questions and was very patience with my crazy questions. Thank you guys.
My experience working with BMW of Bridgeport was great, specifically, working with Sam as my Sales Associate. The staff was very friendly and accommodating and I would recommended BMW of Bridgeport to anyone looking for a new or pre-owned BMW!
Very good service, Customer representative was very nice I recommend BMW to everyone and I am very pleased that I bought a really good car. Thank you very much to Volkan for his help and interest.
What a great establishment this is. They are extremely friendly and always looking to help their customers. Highly recommend BMW of Bridgeport!
Fixed my tire pressure sensor in a few hours as a walk in.
Kelly was Amazing to work with. I came in to look at a 3series and walked out with a 5series. Kelly made you feel like family and was I was blown away with his service and caring. Anyone looking to buy Kelly is your guy TY Kelly I love my 5series we are Family!
Comfortable and informative. The sales person Kade was very accommodating and answered all our questions. A No Pressure guy with excellent customer acknowledgement & service skills & always very professional throughout the whole process. There was a small issue with a tiny indentation on the rear panel which was mentioned at closing and Kade immediately took care of it personally. I had a great time buying this car.
Great dealership!
For start they Gave me good trade value
The sellperson kelly Garvin was excellent and knowledgeable
Once I choose the car that I liked the buying process was quick and easy
The day I picked up the car I got a full tour of the car and a detailed explanation of all the features
Overall a great place to buy a BMW
Very disappointed that I was charged almost $300 to remove one rusted license plate and put on a new plate on an X3. Definitely feel like they saw a woman come in and took advantage. Had been a customer for more than 15 years with various BMW vehicles but I won t return. After questioning the charge, they only took a few dollars off. Then, after being asked for feedback on my visit and hearing my displeasure, they offered a 15% discount on my next service. No, thanks!!! The license plate should have been removed for free (or a reasonable fee) for a longtime customer! Yes, BMW of Bridgeport, you got my money this time but you won t get a penny more. Have already told all of my BWM friends about this so you are losing more than you realize!
Had car in for two factory recalls. These were fixed promptly and corrected.
Bridgeport BMW goes out of its way to make you feel comfortable from the first phone call through the entire process.
Everything was smooth from beginning to end. Had minor concerns after day 1 but they went out of their way to address my issues immediately. Really shows that they put customers first and want you to enjoy your bmw experience. Look forward to bmw ownership for years to come.
Excellent service and great salespeople. Highly recommended. My 4th Bmw
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