Blaupunkt Reviews

I bought a high quality camera plus the 400 Saturn insurance, because as a photographer I have to rely on the fact that my equipment is always ready for use. Now that I had damage to the camera, I took it to Saturn Alexanderplatz for repair. That was 3 months ago. So far I still haven't got the camera back and for weeks I've been put off saying that it will definitely be ready next week and that it has already been dispatched and will definitely arrive in two days. I've been hearing this old lyre for weeks now. The brazen thing about it is that Saturn has not even contacted me or informed me of the status, although the camera has been in your repair for 3 months. If I hadn't always asked for it and put pressure on it, nothing would have happened to this day. And in response to the question of whether there is at least a goodwill or voucher as compensation, the employee only smiled tiredly and said that it is not their fault that Allianz takes so long. Can't do anything for. So that's the service you get when you take out the 400 extra for repair and service insurance at Saturn. For me as a long-time Saturn customer, it was probably the last time I bought in the shop. The service is simply out of date and bad.

Good prices, helpful staff and very organized shop. Definitely recommend for tech support or try new devices, they have a lot of great new gadgets.

Great selection on several floors. The service was anything but friendly, but this was only the case once.

Simply awesome shop, what can you say, Saturn stop, 5 *

The huge sized home appliance left on several floors. Prices are not the cheapest but for electronics lovers a place worth visiting

Well-organized Saturn market, big and with lots of demo equipment to watch and test before buying.
Although the employees are helpful, one or the other tries to exploit the ignorance of the customer and to sell additional "offers".
Occasionally there are autograph sessions, performances or other specials.

Lots of choice spread over 3 floors
Visitor WC and seating
You can try VR glasses

Although, or maybe because of my reluctance to go to electronics stores, I feel well cared for here. The signage is understandable, the hallways are designed so that you can move around and employees are quickly found or they found me and my question marks first . Here also the staff dares to say if it can not answer the question and it will find a suitable colleague. Again and again I go out here as a happy customer, because both assortment and the team are incredibly good!

Great store, staff doesn't seem attentive though enough though.

Great experience to test and buy. Many workers there speak English well

If I need something,
Here I get it.

huge selection but the ambience inside is intense rather than relaxing

It was actually just good that a person has bothered us, unfortunately we do not know if it was an employee or a customer we ask for your understanding

Service - underground. I will never come back here again

Very committed employees.
Very helpful and accommodating in case of problems.
Was served here again very friendly.
My experience relates to the Bluetooth speaker department.
Thank you very much.

Just for a complaint. No long wait everything is okay.

The go to place for your electronic needs. They provide lots of fancy discount.
One such thing which lot of expats don't know is they have broadband offers also. For instance they gave me a good deal for vodafone. Also they will provide a gift voucher from saturn for your other electronic needs. It is really useful when people like me come from another country.

Very nice shop with wide corridors. Clear assortment. Whether for household media Hifi PC consoles TV, etc. Competent staff who take the time to ask questions for the customer. The choice is huge. Where the shopping and rummaging fun.

Almost everything you need, but not always the best staff ...

Great here you can spend several hours that is a shopping experience the advice is very very good I was in the photo department many thanks

Always a great offer the staff are helpful and friendly

Yes, Saturn. What should one have experienced there?

Well sorted / staff well available and helps a fast / enough coffers available

A ton of stuff. They give more space to coffee than to Apple.

Very helpful service. They know English so you can get along. The store is a giant, huge selection of products. Different prices - some of the more expensive products and some cheaper than in Polish Saturns, but there are many products that will not get in Poland.

Here I have received a very good and for a Saturday really very detailed advice in the photo department. The Saturn employee really had a hunch and did not recommend me a camera at the top end of my budget, sonsrn a suitable camera for me from Panasonic. Very friendly people here.

Wish we had Saturn in the UK. Excellent range of items. Like the fact that they still sell plenty of physical media (and the devices to play it on) and havent abandoned it in the face of fads like streaming and cloud storage.

Maybe I was just unlucky, but advice was not amazing

Very large and well sorted Saturn! A large number of employees were on site and could help well with their knowledge. There were also many things to try

Large selection, friendly customer service, toilets also available. There is no long waiting at the checkout because there is always some available. Good security.

There are a lot of headphones but none that blow my mind from the price performance ratios

Saturn is on Alex Besser because there are always so many offers

It has everything, diversity of brands and products.

The absolutely huge selection, spread over the 3 floors, is incredibly large and extensive. If you are looking for something that has anything to do with technology, you can get it here. Great!

No open toilet. Wait a long time in the service area and draw a card. Disaster and then in the middle of Berlin. thank you
Have a look on the internet and then even cheaper.

Centrally located, easy to reach and see.
Spaceous, clean, organized. Neon lights aren't lasering your eyes out so browsing is actually kinda pleasant.

Has most stuff you probably need & workers are generally well informed. (There are always black sheeps)

Return original article = first went down to the service counter. Waited there for 5min. Then in the department 3 floors up. Had expected that I have a completely ovp article not yet checked by the department ... In the department 15min desperately looking for someone who can accept the problem. After 15min, someone stirred up. He received the article. So then back down to the service counter. Because again 10min waited because queuing in front of me.
Then the whole thing took another 10 min until the return was settled and behind me again a giant snake. Glaub insg spent 40min in Saturn to bring back an article

Great electronics store and service call. But this is ...

Large shop with an equally large offer, definitely worth a visit.

My experience in this business was quite satisfying but there were minor flaws in the condition and therefore it is only 4 stars.

Very pleasant and detailed advice. If she was good will show up;)
I was a few yards ahead of the competitor with the same question. There only shrugged shoulders and no alternative shown.
That was very different here. Unfortunately, the statement: there is no more .... but maybe there is something similar for you
... perfect, that's the way it has to be.

Very friendly staff and if you are lucky you get the display from the gaming department if you do not need them anymore

Bought a watch there that came dead in the box. Wouldn't work. Tried to return it but they wouldn't accept it because I tried changing the battery even though that's what support suggested. Staff was terribly rude and lazy. Never buying anything again from this place. Stay away.

Good to very good selection of household and consumer electronics. A visit is always worthwhile

Bad assortment .... nonsense just did not look right.

Wheelchair accessible and disabled disabled toilet free.
3 floors with everything you need for an online pickup at Saturn.

The store is a bit confusing, but if you take your time, you will find your way around quickly. At the online counter, the employees are very nice and endeavor to act in the customer's desire. But what I have personally never experienced so was the natural friendliness of the goods issue. Both staff were extremely friendly and helpful. I was even helped with the professional loading. It would be nice if they pass this on to the employees, because they do their job perfectly and we are very happy with our dishwasher started. We were there yesterday 16.03.19 at 17 o'clock.

Helpful, but the good man looked very annoyed by my questions.

As in every specialty store of this type, the selection is huge and clearly arranged. The staff very friendly and helpful ...

This Saturn branch surprises with its wide range of kpop (Korean pop) albums, which cannot be found in many branches or online. Very good.