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Usual

Have bought in this Saturn for my mobile phone a H...

Have bought in this Saturn for my mobile phone a Hate armored glass for proud 30 euros. After only a month went the glass cracks. An exchange for a new protective glass of the same model took place without much discussion. But after less than two months, the new protective glass was broken. This time they refused to exchange under the ridiculous pretense that I did not show an original receipt but a copy. Simple sellers would have been willing to trade the thing, but the head of department named Postnikov got stuck. Although I am a longtime customer there. An extremely unfriendly guy who completely spoiled my mood!

Endkundenverarsche, bought me a RTX 2070 in the ex...

Endkundenverarsche, bought me a RTX 2070 in the expectation to get the 2 praised keys, BF V and CoD bla. Only as an online customer / order online, which was nowhere. I am animal pissed, pay 620 euros and do not get it. Freaky and the customer is king. Not at Saturn, a shame to abuse this elegant planet for the criminal machinations!

Despite the pandemic, I had firmly resolved to buy...

Despite the pandemic, I had firmly resolved to buy stationary and not just everything online.
Looking for a stove set in the upper price range, we visited both MediaMarkt and Saturn on Alexanderplatz two weeks ago. Both times with the same result: we examined the exhibition equipment for 30 minutes each time, undisturbed by salespeople standing next door. Our questions have remained unanswered, but we are fully up to date, especially in MediaMarkt, with regard to the private life of the seller. And the retail industry is wondering why customers stay away ... What a shame, the will was there.

Bad experience.

Bad experience.
The cashier at the time of payment took my credit card out of my hands to do so saying a check. She asked me for my identity card while for all previous customers she asked for nothing. Especially for a payment of 10 euros ... It must surely be because I did not have the right face.

Very well

I visited it to buy a few things but it said 10 a...

I visited it to buy a few things but it said 10 at the label and at the end they wanted to charge me 30 because the label was partially wrong!!! Even the staff they couldn't speak basic english in order to explain me. It's lost of time to visit this store....

In a big way, this is a shop that includes the bug...

In a big way, this is a shop that includes the bug, Electric Rises and electrical stores and several times larger. Here one can find all the electrical appliances, cameras, headphones and more, and computer game consoles and peripherals Merchandise.
It is advisable to visit and check if there is anything you wanted to buy in the country but gave up because of the price.

I tried to find out if an item is in stock. Unfort...

I tried to find out if an item is in stock. Unfortunately I didn't have an article number. For this reason, I could not be helped because there are over 16,000 articles.

The guy had no desire to be in the service for 1 minute.

Bottom drawer. I work in the service sector myself and know what service-oriented work means.

You don't do that with customers who are willing to invest money. In these times, such actions are more than useless.

Please improve very clearly.

It was about an Xbox controller with a charging cable included in the packaging unit.

Mega

Wrong contests - which the customer has to take ca...

Wrong contests - which the customer has to take care of himself ??? Sry but that doesn't work! After the cashier went off with the goods herself to find out the right price, I was then turned on stupidly. No wonder why these stores go bust! The stationary trade lives from service, but it is not worth a star here. Pity!

Whenever we buy electronics and compare goods or p...

Whenever we buy electronics and compare goods or prices, we end up at this Saturn. Not because it is the cheapest, but because we have always been treated well there, which is no longer standard today. The Saturn in Eastgate, however, will not see us again.

March

Well

I am French vietnamese living in Berlin.

I am French vietnamese living in Berlin.
I ordered on Saturn online a cover for my camera body. I picked it up on Wednesday the 10th of October 2019 at around 20.00 o' clock.

I know that we are in Germany but I deserve the same respect or at least the same services than any german people from the point I respect the laws and paid my article like any citizen/customers.

I did not understand what they said each other, but after couples minutes of discussion and the insistence of her colleague from information point, she finally does her job which is giving my article.
I am very angry and sad that happens in a big store located in the heart of the city like Berlin. This kind of situation should never happen to anyone whatever the skincolor, origin, language...

Awesome huge store and everything

Awesome huge store and everything
Only one small issue
They gotta freaking fix the alarms of the devices
Once i pull a phone to view it and check it out
(Not pull the alarm cable off) the alarm starts and goes beep beep beep beep
Yeah that's annoying me

Cool

Saturn specialty store with a huge range, where I ...

Saturn specialty store with a huge range, where I keep asking myself, do people really need everything? But if you are looking for something with a plug or battery compartment for your own home, you will likely find it there.

Too much mainstream and that stacked up on several...

Too much mainstream and that stacked up on several floors. If you are looking for something out of the ordinary, you are certainly well advised here, but those who come here with their own ideas are in the wrong place. Luckily for people with taste and the demand for quality, there is the Internet and so you get to the not only high-priced quality approach. Still ... quality does not have to be expensive, but unfortunately this game is played here. And that on all floors !!!
Sit down in front of your PC to your phones and seek what you want and not what it suggests you need it!

A very big business with a lot of choice!

A very big business with a lot of choice!
Staff are always there and very friendly.
There are even K-Pop albums that I can hardly find anywhere else.
All in all really very recommendable, spread over 3 floors, shop! :))

Super

Well

Although it was very, very busy, the staff gave me...

Although it was very, very busy, the staff gave me super friendly and professional advice and were able to answer all of my questions. Unfortunately, the desired product was no longer available on site, but I got tips on where to find it.
Thank you so much!

The biggest store in Berlin. Great place for picki...

The biggest store in Berlin. Great place for picking up electronics and even they do have special offers all the time which attracts customers to come and buy all the time. However some products are slightly overpriced but you might have to check online for best deals.

Saturn is my favorite among the electronics market...

Saturn is my favorite among the electronics markets ...
Customer service, goodwill, advice are very important here ...
That reflects my experience in this market ...
And especially this Saturn at Alexanderplatz is my flag store ...
Here I have so far found the best deals and made really great bargains ...
Ever asked for exhibits? ;-)

Saturn ... who does not know him ... and what shou...

Saturn ... who does not know him ... and what should you write about him ...?

When it comes to consumer electronics, the motto at Saturn could be that if it does not exist then it will not exist.

The at busy times a little stressed employees still make a friendly, helpful and helpful impression.

Always happy customer ;-)