Reviews 2916 Page 18 of 30
Filters:
Rating
Language
Sort:
Most recent

I ordered a fridge there but had to wait a little ...

I ordered a fridge there but had to wait a little bit because it wasn't in the store, they said they would come back to me... After 3 weeks still no feedback, I had to go to the shop again where I was actually told the fridge was there and have to wait now an extra 5 days in order to be delivered... And in addition no apologies or whatever regrets for the delays

A must for every Technic (k) fan! There is a lot t...

A must for every Technic (k) fan! There is a lot to discover and a large amount of offers.
As far as merchandise is concerned, this market has a lot to offer and also good prices.
Unfortunately, I didn't have much to do with the staff when I visited.
Time flies here while strolling.

Well

Store is laid out in an okd school fashion. Got ye...

Store is laid out in an okd school fashion. Got yelled at because I asked a clerk a question in English. If they don't want people to speak in foreign languages to them, do not open a store in on of the most visited places by tourists

Great, lots of choice, but little to try. Long way...

Great, lots of choice, but little to try. Long ways, chaotic arrangement of the goods, far too many areas that corporations can rent for advertising purposes. Samsung smartphones, for example, can be found in at least 4 different locations, always the same. Employees do not earn a lot, do not work long and therefore have little idea. But the mistake lies in the system, when all unnecessary stuff is sold off, always advertised as an innovation that no one needs. I'm already waiting eagerly for the Bluetooth box with integrated headphone, with which one can talk, shoot the photos and self-proces via face recognition pizza, while she manages your fingers.

You will be well advised at Saturn - but some impo...

You will be well advised at Saturn - but some important information will not be passed on to customers - where there is a possible repair location (Saturn in Warschauer Str.). Here, the customer is still being sent to Saturn at Treptower Park, although the repair has not been there for two years. Unfortunately, I was not the first customer to be so kidnapped. I do not understand why this notice is not changed on the website - Facebook. In addition, no seller has offered to insert the Simmkarte into the tablet.
Here customers are kidnapped ..
Unfortunately, the information in the instructions for use is unclear.

Unfortunately, they were unable to get a tablet case for the Mediapad T5 within 14 days. Call regularly, but you get wrong answers from the call center. The goods would be in the market, but this is not the case.

The call center shot the bird when they said I wasn't the customer. I have never experienced so little expertise.

Service at Saturn seems to be getting worse. The call center appears to consist of saboteurs.

You don't get an answer to your questions. Instead, you will be bombarded with pickup reminders.

And if there are technical reasons for which you are responsible, there is no cullancy solution either.

Customer satisfaction is a foreign word at Saturn.
Whether the managing directors know that or have you even instructed it? A prankster who thinks bad.

I think that I get no answer or only blah blah to my inquiries to the online shop for two CDs from different artists. It's easy to sell with no.

But if the CD is not available, like mine from Roxette, and after a week that the goods are there, they get the last pick-up reminder, then you ask yourself ..

Word has got around even on the net that the call center is incompetent.

I myself will no longer place orders online with Saturn.

Why does the pick-up at the market take over an ho...

Why does the pick-up at the market take over an hour for fewer than 50 customers? What kind of service is that please? Instead of someone scanning the QR codes in the queue and the things being prepared, each process takes forever ...

I like to go shopping, but I do not go to the staf...

I like to go shopping, but I do not go to the staff for advice. You would have to wait a long time for that. In the meantime, they seem to have reached the "you" when advising customers and are probably no longer hip enough without them?

Probably one of the best stores in Europe for elec...

Probably one of the best stores in Europe for electronic products, cameras, and the like. Two massive floors with everything one can imagine for the nerd and the home. Huge range of coffee machines and supplies too! Right on Alexander Platz so take public transport to get there. Can't imagine where one might park! Go there but don't expect to do a quick shopping trip - you will want to explore!

good

The Alexanderplatz branch is one of Europe's large...

The Alexanderplatz branch is one of Europe's largest Saturn stores. Selection, offers, product presentation and available staff are very good overall.
Although Saturn and Media Markt belong to the same group (Metro Group and Ceconomy respectively), I often find the better deals in Saturn. For me the best electronics chain in Germany.

Good location, huge store, but items selection and...

Good location, huge store, but items selection and prices are not special. It is very convenient place due to good service, close to Alexanderplatz station, so you can hop in and get or check something. Wifi inside was very unstable, no free public restroom.

Simple task: buy a USB stick. Intenso 32 USB 3.0 w...

Simple task: buy a USB stick. Intenso 32 USB 3.0 with 5.99 and 12.99 left side by side. Addressed a Saturn employee. Original sound: Those on the computers know. Waited for 12 minutes: 8.99. I found one for 7.99. Communicated the chaos to the cashier. "Yes, we know that."

Suppa