I left my Brother printer cartridge for recycling ...

I left my Brother printer cartridge for recycling when I bought a new printer cartridge in the Saturn store, and I forgot an important technical part of the printer cassette unit there. It is NOT possible to call an employee of the department to save the important functional part from loss! At 6.45 pm the woman from the head office tells me that the employees are all getting ready for the end of the day, and that is why they no longer pick up the phone, even though the shop doesn't close until 8 pm. "Just come over!" says the funny woman. Because: Calling the store directly has not been possible for years!
This anti-service drives people online to buy - because I don't get any service there either - only cheaper. I will no longer buy from Saturn or the sister market Merdia and I have left thousands of euros there over the years. You can get the original printer cartridge there by almost 40 euros cheaper! Take care friends of the sun ...