In principle, a very likeable, good store like Med...

In principle, a very likeable, good store like Media Markt too, they also belong together. And just like at Media Markt there is unfortunately no good customer service and exchanges and returns are very cumbersome and they want long explanations as to why and why you want to exchange or give something back and this customer unfriendliness in general leads you to buy online at companies where you don't have to undergo interrogation if you want to give something back for no reason. Too bad.