Best in show is a life saver! I had my pup there for daycare one day and got into a minor accident on my way to pick him up. I was able to call and immediately they asked how I was and made accommodations for him to stay overnight so I had one less thing to worry about. The people are wonderful and caring for both owners and pets!
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My pooch suffers from separation anxiety and I can't bear to leave him crated if I'm gone for more than 3 hours. I'm so thankful for Best in Show; I can be at ease knowing my dog is having an awesome time with his friends in daycare and not stressing out all by his lonesome. Bonus for me that l live close by.
While the vetting process can be a little tedious, it's worth it since I know that all of his buddies are fully vaccinated and I don't have to worry about him coming into contact with any nastiness.
The staff is very friendly and attentive to all the dogs and if something terrible were to happen to my dog while he was there, their onsite veterinary services would attend to him immediately.
I brought my 9 month Siberian Husky to Best In Show Pet Resorts for boarding and had such a positive experience.
The staff was very helpful, communicative, and friendly. When they realized that our dog was missing one of his vaccinations, they called us and offered to take him the vet next door to get it done so he could play with all the other dogs.
The exit bath was top notch. He looked and smelled amazing.
Our puppy absolutely loved it. He came home so happy that we are now looking into doggy daycare services with them.
Sorry, i cannot share the good reviews listed here. I sadly brought my dog there for about 2 years there and am regretting it until this very day. My dog passed away and i still cannot get over the guilt for having subjected him to that subpar daycare. I comfort myself in knowing that for the vast majority of his life my dog had been at a fantastic daycare elsewhere before i moved to Long Island - a place far less fancy and yet EONS better; a place where the dogs were occupied all day long and got personal care every hour of the day rather than being caged most of the day. At the old place i d pick my dog up and i knew how his day was and when he ate, how much he ate, and when he did his business so i could plan when to take him out for a walk after returning home from a long day of work. At Best in Show i d place my dog with one person in the AM and pick up the dog in the evening from someone else who knew absolutely NOTHING about how the day went. The old dog day care felt like you had incredible dog lovers who just happened to have made a business out of it. Best in Show felt like a place created ONLY by business people who, by the way, liked dogs. Never EVER would i bring a dog to that place and pay for that. I ask my dog every day forgiveness for having subjected him, without choice, sadly, to that bad bad BAD place!!!
I regularly take my pup Captain to Best in Show for over a year now and I really couldn't be happier or luckier to live so close to Best in Show Pet Resort. Everyone there really cares and it absolutely shows. They treat my Cappy (and Leo) like one of their own. Being that I am a slightly-irrational dog lover, I only allow the best for my pets - be that for their food, toys, medicine - and absolutely...their daily care. Their passion really shows, and it immediately put me at ease (since day 1) when I decided to first bring Cap to Best in Show. They really do go above and beyond for all the pets there and for us pet owners. I'm lucky to know much of the staff and I've seen almost all of them interact with the pets there in the same passionate and caring/loving manner. I know it's hard to trust others with your furry friends, and I absolutely recommend doing your due diligence, but from my experience here - Best in Show really is the best.
I ve never boarded a pet. Not in 15 years. I watched At least a dozen dogs go in for day care or boarding while I was doing my tour.... The woman I spoke to Eileen in my opinion was very rude. She wouldn t answer my questions. She didn t make me feel comfortable about leaving my pet which is like my family there. She told me to let her finish when she was trying to sell me a package. She told me that if I brought my own water for my own dogthere was a maintenance fee. and aside from not answering any of my questions she basically told me that the dogs have two hours of play during a 24 hour stay and for the rest of the day the 22 hours they were locked in a box no bigger than the front seat of my car. Ican t say as far as grooming or daycare maybe they re good and maybe the staff is good but I can say that my personal experience with this woman Eileen was not only unsettling but I was angry leaving there and I was insulted when she asked me how much time do you actually spend with your dog This woman doesn t know me from a hole in the wall and I don t appreciate her assuming that I don t spend any time with my dog. We spend hours and hours together. I took the folder with the information ripped it up and threw it out and as far as I m concerned best in show will never ever ever have one of my pets
LOVE this place! My pup, Jax always has a great time. Staff and owners are very knowledgeable and SO attentive. I bring my dog here for lodging and daycare and their activities are like no other place. They really do care and I will definitely keep bringing him here!
I boarded my dog at Best in Show Pet Resort last weekend and I was so happy with the service and how well they treated my dog. I have an older dog that requires individual care and they provided the additional care that she needed. Previously, I had boarded her at a different facility and both times I picked her up, she had diarrhea for several days after she came home. I believe she had the diarrhea because that facility would not take her outside, but at Best in Show they happily agreed to take her outside. After boarding at Best in Show, she came home happy and with no diarrhea. I would recommend Best in Show to any dog owner.
Best in Show is a high end resort for pets. My dog is elderly and when I go away I want her to have the safest and most loving experience she can. I've left her there twice now for a week at a time and she is so happy and healthy when I pick her up. All the staff always seems to have smiles on their faces and I think it is their love of pets. My dog does not get along with other dogs and they have a system where she can get lots of attention and a little exercise without the stress of being in a large room of rambunctious dogs (fun for some but not my old girl). I highly recommend Best in Show!
My dog Hercules returned to my home relaxed and content . The staff answered my questions and assisted me in arranging to have Hercules boarded . Good experience for both of us.
The facility is clean and the staff is professional and friendly. My dog was returned to me happy and clean. While the services are not inexpensive, i find the rates fair in light of the care provided. I highly recommend Best in Show Pet Resort
I found out at the last minute I wasn't able to take my dog with me on vacation. Bushi was able to spend the weekend at his home away from home. He loves his Best in Show family. Thank you for all the love and care you provided him while I was away. You're the BEST!!!
I was happy when I picked up my dachshund Marty after 5 days , because it was his first time leaving him. But he was so happy when we lucky him up! They put up pictures of them on there Facebook so pawparents can see them. Best experience for my pup!!
This place is simply a special place for our 4 year old Lab Terrier guy and for our family, because we always drop our guy off feeling at peace and feeling so excited to see him super joyful from the moment we drive into the lot and then he pulls his way into the place because obviously he is so happy there.
What makes this place so special to us, is that the place is well maintained, always clean and spacious and the staff is top notch. From those at the desk and those that play with and care for all the dogs. They are not all only professional, but they are all warm hearted and kind. Now that is rare in my experience.
Our three year old shitzu-bichon Lucy has been a regular guest of Best in Show Pet Resort since she joined our family in 2015. Our little fur baby is precious to us. We have always felt that when Lucy is at her home away from home, she is happy, safe and loved by all the staff at this amazing pet resort. When we pull into the parking lot at Best in Show, she knows where she is, her tail is wagging and she can t wait to get inside to meet her people and dog friends. The staff is amazing, they love her, Lucy loves them and they are there 24/7. Happiness for all our family and safety are our concerns; Best in Show is the place to be for our Lucy when we can t be with her. Thank you to all the staff for all your wonderful care always. Marcia and Ed A and of course Lucy
What a wonderful pet resort for my fur baby. Although I only use their daycare services when I am in LI visiting from NJ, my pooch happily attends their daycare. The personnel is attentive and loving with the dogs. I fully trust they will take great care of my dog. I wish I lived closer so that my dog could attend on a daily basis. Thank you for the superb work you do.
We brought one of our pets to stay a couple nights in their penthouse and had no problems and she was treated well while we were away for a few days. I thought it was a little pricey but worth it for the fact that we didn't have to worry about her not having proper care. And the staff all seemed very nice and seem to be good at what they do. Would recommend that if you would like to leave your dog there and get the penthouse, the best room available, that you make advanced reservations as they book up fast. They also have smaller areas to hold the dogs for less money but we wanted our pet to be happy as possible while we were away and happy we did
I just adopted a sweet little girl who was very timid and easily spooked. I wasn t certain how this was going to work out since she is very unsure of herself and her new home. Best In Show took great care of her and even gave me a day one report card. We are only a handful of days in and she hops right out of the car to play with her new friends. It took so much anxiety off my plate to know she is happy and being exercised the way she needs while I m at work. The staff is amazing, the facility is wonderful, and my pup and I couldn t be happier.
Amazing place, very clean, great caretakers, Daniel and entire reception staff always greet Jaxon and my family with a smile. I feel very at ease leaving him there for daycare as well as boarding. Also wonderful is they have a veterinarian practice in the same building if G-d forbid something happens.
We've left our dog there a few times and I can't say a bad word about the people or the place! The first time we left our puppy there I was very nervous and anxious, however seeing the daily photos of my dog running around and having so much fun made us feel so much better! I also called to check up on him, and they gave me a full update on everything from his eating to how he's getting along with the other dogs and staff! We've also sent our dog there for a few of the cute events they have (Puppy Bowl & Valentines Day), and I know he has so much fun there because he falls asleep the second we pick him up! Plus they always send him home with some treats and a photo! Love this place !
My dog, Rocco LOVES Best in Show. He has stayed there overnight and for daycare. The staff is friendly, professional and they love Rocco. Rocco is exhausted after playing all day. So glad I found Best in Show.
Care of our dogs seemed great. But when we went to pick up our dogs one of our blankets were missing. We were told it was in the laundry somewhere and they'd call us when they found it. Which was weird because our other blanket was returned not cleaned. Still no call.
I have a Yellow Lab named Hunter. Let me start by saying I've never been an animal lover. That changed when I had a terrible experience at another facility. Best in Show is the best.... C.J., Dr Polly and the staff are all passionate about the needs of your pet. I have no problem recommending them to anyone.
The staff here are very friendly and courteous. They also help me keep on track of my dogs shots. However, the best indicator for me is how much my dog loves going there and how much they love having him there. This is a great place. I would definitely recommend them to anyone.
My dog has been going to Best In Show since she was a pup. Now that she is eight years old I only take her once a week to socialize and play. Every month Best In Show has a theme party, yesterday was puppy bowl. Not only do they throw a great party for our pups but the donate some of the proceeds to local charities. The staff is wonderful and the facilities are clean. My pup always has a great experience at BIS. We board her there when we travel too. I never have to worry about her wellbeing when we are away which is priceless.
Over priced, rude employees and not accommodating to the needs of pets. Please DO NOT take your animals here! They broke my dog's collar and also separated my dogs when I requested them to be together. Very BAD customer service, they do not give updates on your animals and you can never get them to answer the phone and when they do, you're on hold for at least 15 minutes. I will never come here again!
We boarded our 2 dogs at this resort -- both pups have never stayed away from us before. They took wonderful care of them. When we went to pick our dogs up, they seemed well adjusted and happy. We are going to be bringing them back again very soon. Plus, I loved seeing photos of them online during their stay! When I called to check-in on them, they were very helpful and calming.
I went in for an interview and walked out knowing I would never step foot in that place again let alone bring an animal there. The place needs maintenance badly and the staff doesn t seem to have a clue as to what they are doing. Not to mention some of the conversations I overheard... Furthermore, I did not appreciate the owner reaching out to me after I posted this to ask me to call him instead of bashing them online. This post was meant not to bash them it was for people to see my opinion or impression of the place. Whether they decide to book their pets stay there based off my opinion is up to them. I will not apologize for what I wrote nor will I change my post. Perhaps this post will encourage them to fix things up so people like me (and the three or four others I have seen) will not feel the need to write a bad review.
Best in Show took excellent care of my dog. She has never been boarded or away from us, and they put us at ease. They treated her as if she was their own. I highly recommend them.
A wonderful place where my pup is well taken care of and I never have to worry. So great to have vet's office attached, any vaccine updates are done right on site, so great!
This place is the most unprofessional business and pet boarding facility I have ever seen. Carlos the manager is the rudest unprofessional manager I have ever encountered. My family booked a non-refundable weekend away that costs almost $2,000. Upon arrival for our first time boarding the staff stated my two 5 month old puppies were missing one of their vaccines. Keep in mind all paperwork was sent to them 2 days in advance and I specifically stated in my email please let me know if anything else was needed or missing. No one reached out to say there were items missing. So after they had taken the dogs back in the room, our car was packed, my two young children were ready to go to the resort Carlos states that the dogs can't stay and we needed to leave. Instead of apologizing for the fact that the staff did not take the time to confirm he has cost us a lot of money for our weekend away, and has thoroughly devastated my children and family. As a small business owner I could never imagine treating clients in this manner. Beware of this business, find another place to take your pets!
We had to go away for a few days and had our English Bulldog and Mini Pig stay here. Everything went well and we were very happy that they were in great hands!
When I drop off my dog for daycare - he's always enthusiastic to have arrived and seems in a rush to go off with one of the staff. At the other end of the day I'm greeted by a happy dog . He seems to enjoy his visits - so this is also where we board him when we are travelling.
My pug, Wolfgang Pug, is always the happiest little baby going in to see all of his friends! He gets greeted with pets and hugs, goes for playtimes, hangs out with other puppies, and this gives his mom time to focus on her work or run some extra errands. Wolfgang and I have been going to Best In Show for about 4 years now and they have truly been a godsend when it comes to babysitting. I wish that there was nighttime daycare till midnight so that I could use them for dinners and such but I am grateful for the hours that they take him now. Their dedication and friendliness is much appreciated and we will continue to visit 2 days a week for as long as we can! Thank you, all, so much for your hard work
My Callie girl gets excited as we are pulling into the parking lot.. the staff loves my pup and greets her as she s walking in. Callie comes home totally whooped after her play groups.
Called to get prices, the person who answered the phone wouldn't tell me, and told me that someone would call me back. I get a call back and asked again, she refused to answer and asked a ton of questions..essentially registering the dog. Finally the price is quoted after a big rehearsed sales pitch on what separates them from other kennels with their "state of the art facility....yada yada yada.. it's about $20 more per dog than the average, essentially $100 per day for 2 dogs. She then mentions two "play packages " Gold or silver.... i said "ok so its $102.50 per night" ..she add plus the play of your choice. I inquired.."i'm required to pick a play package" she says..."well that's what separates us from other places...." I agreed...other places don't require me to pay an extra fee to have my dogs play with other dogs. Total nonsense, i had a suspicion that the prices were crazy since there was no prices disclosed on the website and she went through a sales pitch before mentioning price... i felt like she was trying to sell me a time share!
Another happy time for my little dog. He had a ball. I think I even saw him on Facebook playing with the other dogs. I had to go out of town and now I no longer have to worry about Archie. He is in very good hands. Thanks again for taking care of my baby.
When I called for the first time to ask the reservation lady what a "full grooming" includes (because different places include different things) she was impatient and wouldn't list everything for some odd reason. Not sure about their facility, but was turned off based on that alone.
Worst place ever and held my dog captive. I agreed to have my dog for a couple of days and agreed at a price of $850 when I came back from my trip, I was informed they upgraded my dog to a suit with out my permission and needed to pay the difference. Instead of the $850 agreed upon they were demanding $2,000 or my dog won't be released to me. The police were called and finally and reluctantly gave me my dog back after I paid the original $850. When I got my dog back it was soaked in its own urine and had marks on him of being hit. This place should be shut down immediately and no one should ever use them.
We truly appreciate the love, attention and care given to Leo during his stay with the Best in Show Pet Resort .We will definitely use the service again.
We boarded our dog with Best in Show a few times. The last stay was for 10 days. When we came to pick him up, we asked how he did during the 10 days that he was there. We assumed he did well, since we did not receive any phone calls. The response was that he did great. We paid our $1,100.00 bill and left. A week later, I called to book a suite for an overnight stay and was put on a waiting list. Then a message was left for me, informing me that my dog is no longer allowed to stay in suites. I called back and spoke with Joseph. I was told that my dog was very anxious during his 10 day stay, damaged the metal railing and had to be moved to a different suite because he was a danger to himself. We never got an answer why we were not notified of this during our pet s stay or when we picked him up.
We don t appreciate the deception and lack of communication.
They lied to us and happily took our $1,100.00. We will NEVER board our dog with Best in Show in Mineola.
My pups absolutely love going to Best In Show. They literally run into the place. At my last place, they adamantly refused to go in, pulling and trying to get back out of the door. It is an absolute pleasure to drop them off here. I have peace of mind knowing that they are in good hands and having a great time. The staff is the best! They are friendly and caring and it is clear that they love animals. I would highly recommend this place to anyone.
I unfortunately had a negative experience with Best in Show Pet Resort. They lost my dog's collar, rabies tag and leash. We asked for an exit bath and scheduled the pick up time for my in-laws to get our dog. Our dog came out wet from the bath. When my in-law asked about the dog being wet, the staff told her "we have 150 dogs right now, we're doing the best we can" and so she had to put a wet dog into her car because of short staffing/over-booking. When I made the appointment, I clearly said that we are new dog owners, I had never boarded a dog before and that I was not at all familiar with how the rates worked. I was told drop off was any time between 7 AM and 7 PM weekdays and that pick up was anytime before 6 PM on Saturday. We dropped the dog off at 6 pm on Wednesday and scheduled a 4pm pickup for Saturday. We were charged $20 for late pick-up, which apparently happens when you pick up the dog after noon. If we had been told that, we would have had him picked up by noon! Our dog has been sick since the day after we brought him home, which may or may not be related to being boarded...I really don't know. I have called to complain about all of these things and supposedly I am being refunded the $20 late fee, but that has not happened yet. I've had to call multiple times to follow up on the lost collar, leash and rabies tag, and finally was told today that they have searched all over and found nothing. This place is expensive and seems short staffed. Not worth the money for the level of service provided.
This was our first experience boarding our dog. I called for several months to obtain information before we finally decided to use their services. Every time I called, my questions were answered and they were very patient with us. When we finally made the reservation, they were professional and thorough as they confirmed the reservation and the receipt of medical records. While we were away, we were able to ask for updates on our dog. He had a bit of a hard time adjusting to being in a crate but they kept us informed of his behavior. We were very impressed with their responsiveness and care! We even got to see our dog a couple of times on their Facebook page! Thank you Best in Show for your great service!
We are so pleased with the care our two dogs receive at Best in Show for daycare and for overnight accommodations and can't say enough good things about the professional caring staff. Both our dogs are rescues with individual needs and personalities. The staff took time with each dog and based their recommendations for care on the evaluations. Joseph even took the time with our dog, Benjamin, to help him socialize in playgroup. Joseph's care has made such a difference in our lives. Seeing Benjamin happy in the photos posted online means the world to us. We have been leaving our precious dogs at Best in Show for over two years and still continue to receive the same attention. The staff communicates immediately if questions should arise and treats our dogs and us with the utmost respect. Our dogs run into the place wagging and come out happier than when we brought them in.
Best in Show is the only pet care I would ever leave my 2dogs and cat!! They are kind and attentive . The really love animals ! The staff are caring and professional .
11/26/2018 Our precious almost four year old Shitzu Bichon Lucy has been a day care visitor and overnight guest many times at Best in Show Pet Resort since 2015. The staff is wonderful and we consider them our extended family.
We know when Lucy is there, we always feel she is safe, comfortable and very happy and loved. When we pull into the parking lot, Lucy can't wait to get out of the car and run to the front door.
It is so evident that the staff truly loves animals and is considerate and caring of the pets parents as well. We highly recommend Best in Show Pet Resort for your dog or cat if you want peace of mind when you can't be with your fur baby.
Thank you Best in Show Pet Resort!! Sincerely, Marcia and Ed Anderson
My dog was groomed today and was returned to me with blood shot and watery eyes. I never had a problem there before and always had a good experience, until today. I called to find out what happened and Carlos (said he was the owner) is the most unprofessional and rudest person i've ever encountered. My suggestion is to get rid of carlos he's not good for your business. Later in the day I received a call from CJ, we discussed the shampoo used, by that time my dog was much better. The next morning CJ followed up again. CJ renewed my conference and will continue sending my dog to best in show.
I'm so happy with our pups first stay at Best in Show. We just moved to town and had to find a spot to board our chihuahua and boston terrier for a few days and had the best experience at Best in Show. We loved looking at their photos on facebook when they were in group play and were really impressed with the care the staff gave them. Great place! Great people! Great service! HAPPY PUPPIES!! We wholeheartedly recommend Best in Show.
Wonderful! I use the doggy day care and it s the type of place where they recognize your car pulling in and greet you and your pup by name. The staff truly love animals and it shows. Gives me great piece of mind to be able to leave my Luna in such a safe, loving and clean environment.
I m not really the type of person who writes reviews but my experience with Best in show pet resort has really inspired me to write this one. My dog Bennie is a rescue that was saved from a beach in Puerto Rico where he was dumped like garbage and left to die. Needless to say, when he came into our lives, he was insecure, fearful and timid and we had no experience with rescues or these behaviors. The fearfulness quickly turned into aggression towards anyone that didn t live in my house and severe leash aggression developed towards other dogs. Anyone who has a dog with aggressive tendencies knows how it can turn your life upside down. We have had him for two years and have had to alter our lives to keep everyone safe. We hired a couple of trainers who had no idea how to work with Bennie and one that told us to euthanize him because he is too much of a liability. We love our dog and adopted him knowing he wouldn t be perfect and not giving him a chance was not an option. Our family has had to vacation separately since we adopted him because all the boarding places I have contacted either wouldn t take a dog that was not friendly or would kennel him with no human interaction. A friend mentioned to me that her Rottweiler, who can also be unpredictable, had gone to Best in show Pet resort and they were completely accommodating so I called and made an appointment for Bennie. Carlos and Joe came out to greet Bennie for his evaluation and as soon as Bennie saw them he lunged aggressively and was trying to bite them. Unfortunately, they weren t able take his leash and l knew exactly how this was going to go for us since we had been turned away from numerous places before. I was beginning to lose hope, but instead of turning us away, Carlos just said to me every dog is different and Bennie is just going to need a different approach. The staff at best in show are true dog lovers and really care about making every dog feel welcome regardless of their issues. Carlos has been working with Bennie for a couple of weeks now and never in my wildest dreams could I have imagined that Bennie would come this far in such a short amount of time. Carlos took the time knowing how unpredictable my dog was and was willing to give him a chance. With time and patience, Bennie has learned to trust him and has acclimated so well to the facility. While Carlos has mainly worked with Bennie, he has gained enough trust to allow Joe to walk him and interact with him as well. Bennie is slowly learning to trust all the staff members who are all equally caring and patient. Best in show Pet resort has given my family hope that we can have relatives over for the weekend or take a family vacation in the future and know that our dog has a place to go where he will be happy, safe and surrounded by people who love all dogs despite their flaws.
A great place to leave your doggy while on vacation. They really take care of your friend and a Dr is close by, just in case. Very clean and the staff is great. Your dog will be well cared for.
Fantastic service -- this place is a nicer resort for my dog than the hotels we stay at! With a completely safe environment providing care for any animal and personality I trust them whole-heatedly with my dog; they give him personal belly-rubbing time and individual play, group play sessions, bed time stories (!), comfortable rooms with doggie-beds and TVs, an extremely experienced, expert and supportive staff that diligently cares for all the animals and updates with lots of photos on social media. This is more like a sleepaway camp resort than a kennel, definitely recommend to all!
I never look back after leaving my dog in the loving hands of Best in Show. Everyone makes my dog Riley feel super special. A true testament, is Riley herself, who when she sees the red bag with her blanket in it knows where she's going, and is uncontrollable with excitement! Would never leave her anywhere else. Thank you to the whole staff for making Best in Show a happy place!
My dog is very skittish and wary of all strangers. She also has a very loud bark which can be intimidating. Pet Resort's manager, Joseph, immediately recognized this and put into place a plan to acclimate our dog AND their staff to the new arrival.
I found all the staff to be extremely professional, sensitive in handling their "guests" and patient in their approach with our baby.
In addition, we were encouraged to return for another evaluation and stay to ensure our pet's comfortability with the staff and her new surroundings.
Although wary at first of even thinking about boarding our dog, especially knowing how nervous she is of unfamiliar surroundings, we felt very comfortable seeing first hand how clean, well organized and fully transparent this boarding facility is.
... Thank you for taking the time out to really understand our dog and her behavior and putting a plan in place so that boarding can not only be a realistic plan for her during our vacations but also a safe/happy place for her !!!!!
They take great care! With boarding, there are playgroups, and the fun our dog has there makes us feel much better about having to leave her when we're away. The attached photo shows her right up front, having a great time playing while at Best in Show.
They're not the least expensive option around, but you get what you pay for! The dogs are well cared for and kept safe, as well as getting activity and having fun. We're glad we found Best in Show!
If you love you dog, rest assure that they do as well!! The staff is always freindly, patient and caring! When you are away for any period of time, you can trust Best in Show to care for your dog like you would.
I highly recommend this place. Its not cheap- but they are clean, friendly, organized and came highly recommended to me by friends that have used them. I left my husky here for 10 days. I was able to see him on their facebook page while i was gone. I liked that. I would have given them a 5 star- but the pickup could have been more informative. for example. I gave them so much food for my dog. Its expensive food. Cans, sardines cans, dry foods, treats etc. I thought at least half of that would come home with me. However, they just said he ate it all. I was expecting a written report card type since they are supposed to be held to higher standards. The last place I used was alot more thorough. When i took him home he didnt eat for 2 days so i highly doubt he ate that much. Previously to the boarding he hardly ate either so ... Im not sure i believe that he ate all the foods and treats. I also noticed that they never responded to a question I asked on facebook. Those little things are important when one is away and worried or missing their pet which is like family. Maybe they can consider those things as suggestions for improvement. Anyway- I'm thankful they were there to care for my husky.
Great staff you can see that they care about what they do. Very professional and clean establishment. To all the staff thanks for taking good care of of my best friend.
Called to get a rate for boarding my dog. A gentleman (I think his name was Walter) started asking my for all my personal information to "put me in the system." I said i didnt want to waste his time if the rate was too high and i didnt want to give my personal information due to solicitations. He refused to assist me in any way if i didnt give him my information first. Typical sales ploy. Turned off by this place. They wont be getting my business.
Griffen loves coming to Best in Show pet Resort...which makes me happy all the employees are always smiling and have a way of making you feel your pt had a great time and was in safe hands :)
My 1yr old Hunter has been attending Best in Show Pet Resort weekly for the past 9 months, the facility is clean and has professional and caring employees who really love dogs. Hunter is always happy to be droppped off and comes home tired from playing.
The staff really loves Gizmo there. I love the way they take care of my dog... The staff is extremely knowledgeable and so genuinely nice and very loving. I am definitely recommending my friends and family to join Best in Show Pet Resort. They are truly awesome.
My dog Viking has been coming here since he was a puppy and he is 5 5 years now. I trust that they will take good care of him while at work. And they do take excellent care of him!
This was our first visit and we could not be happier. Luke was greeted with a kind staff member and instant cuddles. His care was reviewed prior to us leaving. When we picked Luke up two nights later, he was happy, clean and received a stellar report. We will definitely be returning.
Took my puppy here once, got a flea during her visit. Tried telling me she already had it prior. Ok. Took her a second time and the incurred 600$ vet bill from the stomach virus she got was not worth her haircut visit. Don't take your pets here, they clearly do not clean very well behind the scenes. Will never take any animal here again.
Our dog just spent a week at Best In Show. He hadn't been there in a while and needed updated vaccinations. We took care of that and dropped him off for an 8 day stay, which he absolutely loved!!!! In preparation for his next stay, we made a new reservation. The office sent us a confirmation e-mail with an itemized statement that showed all vaccinations and dates of expiration. Thank goodness they knew this and let me know. Our dog is due for two more vaccinations in the next month and our Vet's office never said a word at our last visit that was just two weeks ago. This place is unbelievably efficient and pays such great attention to detail. It give me even more peace of mind that our "little buddy" is in such good hands when he's not with us. Love, love, love Best In Show Pet Resort!!!!
We feel comfortable leaving our dog here because he loves the staff, plus we enjoy seeing the daily photos they post on Facebook during playtime. We highly recommend this place!
Best in Show is fantastic! I'm able to go away many times a year with peace of mind that my lab will be well taken care of - she gets a room, employees are great, playgroups if she wants, and daily pictures on Facebook site to see how your pet is doing.