Belterra Casino Resort & Spa Review

Always have a good time here. friendly professional staff. Clean game rooms.

Probably my least favorite casino in driving distance. Machines are not well kept and the payout is poor. The dealers are not very friendly either.

The food was delicious, I really appreciate your service and I will be back soon

This is going to be fairly unorganized, but here is my experience on a Monday night. There was a large organization meeting there that night, so a lot of rooms were booked but not many people were gambling.

Room was adequate, service was great and I was made to feel very welcome there by all of the staff. A few of the staff at the entrance to the Casino area were rude until they ran my ID and asked my age, but I suppose that's be to expected. There would definitely be problems if they did happen to let someone underaged inside.

It was a few days after my 21st and I received a brownie and a bead necklace at the "my points" counter when I signed up for a rewards card. Would recommend to friends but you definitely have to be careful with how much cash you bring in.

Smoking:
Entire hotel area allowed smoking in almost every area (some areas were designated as non-smoking, like some rooms and slot machine areas), which was surprising to me being a Kentucky resident, as most places are non-smoking now. No complaints from me, but if you don't smoke and hate smoke I'd recommend staying home.

Price:
Beer was priced decently with a special on domestics, but cigarettes were $10.00 a pack. Yes, ten dollars! Buy a carton before you come if you are a smoker. Buffet was delicious, and while a bit pricey at $20 (I believe it is more expensive on weekends and they have crab legs) a person, but they're not trying to rush you out and everything I tried was great, especially the cheesecake. Ate three plates full and had no complaints besides the greenbeans, which were under seasoned. I didn't step foot in any of the restaurants or souvenir shops.

Gambling:
The entire Casino area was a good experience, immediately won when I walked in and while I lost majority of my winnings and went home with just a little bit more than I came in with, I had a blast. Slots varied from penny slots to $10 slots, but make sure you realize how much your max bets are if you're going that route. Most penny slots were 180 credits for a max bet, so it was either 180 credits worth $0.01 ($1.80), 180 credits worth $0.02 ($3.60) or 180 credits worth $0.05 ($9.00). I didn't play any of the card games or roulette while I was there, but the same people were playing almost every time I walked by. I asked if I could watch for a bit and everyone was friendly but I quickly moved on.

Overall it was a great stay. Wish I would've won more, but I'll definitely be back!

This is such an amazing place. We drive 2 hours to get there.. I highly recommend it....

Free room, free food, and free gambling money, and won too boot. Can't beat that. Always a great time. Clean room and great food.

Belterra is our favorite casino. Worth the further drive for us then the casino that is closer. Buffet is always great. Atmosphere is friendly. Clean and well maintained.

Boo! Went the day if reopening due to flooding; there was a line to get in due to casino "being full". Wished that bit of info was on website

Computers shut down and guests waited several hours to check in, pool was over crowded, wifi was out for 18 hours at least and to top it off there was no hot water for most of the day.

Breakfast buffet will get you energized to play all day.

after spending $20 to get a bonus I ended up with a $2.80 bonus gambling there is just awful

Work, Work don't stop. I took this group to Church Hill Downs and it was a very pleasant staff that assisted.

We went to the casino. Didn't win enough to even keep playing and have fun. Ate at the hamburger place in the third floor. Hamburger and fries were good but the tables were gross. Wait staff the brings drinks and tends bar seemed very nice. Wouldn't drive hours to visit there again for gaming.

I went to play golf with my uncle, who works there. An absolute gem of a course

Nice place. Rooms are clean and comfortable. Have not tried the food yet.

Every thing is great.The rooms , sports bar food is great , the casino is super great comps and good pay outs Don"t go to any other casino.

I was treated so rude by one of the supervisors, they claim that our ID was not valid, our ID it is completely valid, the supervisor was rude and the lady at the gate would not even try to verify the ID I felt so discriminated there was another couple that was having the same problem she did verify their IDs and tried to help the other couple as much as they could to run their ID through but ours was not even looked at they just said we don't accept this period, it is a casino you are going to have IDs from different countries you need to be prepared and educated about the government IDs for different countries. The other couple was white I guess my skin color was an issue for this guy! I will never drive 90 mins to this casino in my life, it was my favorite until today!

Short stop in for a couple of drinks and a little slot play

Belterra is as close to a Vegas resort as you can get without being in Vegas. The only problem; it is literally in the middle of nowhere. However, small town America is within short driving distance along with a nice local winery and several distilleries. Rooms at Belterra are always clean, and staff are always helpful. Buffet is A+

Terrible I will NEVER return to that establishment, I went there with my husband with reservations made prior...they have charged me twice for the room, payed cash for room and then they charged my credit card, not to mention we could not eat at none of the restaurants because they were booked until 11pm, who wants to wait that long for dinner, needless to say we had to order room service and all we could get wad pizza...I suggest not going to this place...they suck

I drive alil over a hour to get there me and my wife its well worth it we have fun very very nice people and a great place ti enjoy

Clean buffet on Friday is crab legs night always good associates always pleasant and helpful casino is always crowded and a good selection of slots and tables restroom is always clean

Very very exquisite taste in decor this place is WELL MAINTAINED. with plenty of parking a couple of nice restaurants to choose from I ordered A breakfast sandwich and it wss very tasty plus the hotel is 5 star extremely clean and beautiful. I won $800 in my 1st hour of play so my stay was

Our recent visit had alot of hiccups. We arrived for check in at 4 and did not get a room till nearly 6, and we ended up not getting the room we reserved due to it not being ready. We went to eat at Stadium and were put on the wait list, they call you when your table is ready. We put down our number and were told it would 15 to 20 minutes. After about 25 minutes we did not get a call so I walked back up and was asked how far along we were, I was informed that they had been trying to call us and I requested they read back the number, the number read back was incorrect and instead of apologizing I was met with "not my fault, we write what we hear"... This really ticked me off... So we sat down and thank god our waitress was amazing and even helped me with finding some vegetarian options.

My husband and I always come to the buffet whenever we are in the area. Unfortunately the service has deteriorated over the years. The food is lukewarm and the line for steaks, chops, etc is extremely to long. Very sad to see it going down hill especially with the price you spend to eat there.

Friendly staff and comfortable room. Enjoyed the whole experience.

The machines were to tight, I spent 180 dollars before I got my first bonus. It's just to long of a drive to not get any play for real. I will not be going back.

Very nice hotel with casino, good places to eat..in a very strange area surrounded by a beautiful gold course and corn fields. Isolated from the city

I was really impressed with this resort. The casino was clean, blackjack tables paid 3 to 2, and had surrender. Somewhat rare. The resort had a great show the night we were there. The golf course is said to be fantastic and we had a great meal at the resort as well.

Check in super slow, room decent, clean but some finer touches need address... I'd stay again if in the area.

Just a guest at a seminar event. Clean rooms and great staff at this casino/hotel. Will come back for entertainment if ever in the area again

Love this property! Out of all the Indiana casinos this is by far my favorite. Nice spacious hotel rooms, and great places to eat. In the summer months the pool is an added bonus!

Very nice Casino and servers stay on top of thier job

The buffet is way over priced and I couldn't get a drink while playing slots. Just a bad experience on this trip.

It is busy on Saturday night. Games are packed in. We definitely had a good time.

Got a room had somw drinks with friends, plaued in the casino slept went home. Didn't habe any problems

Enjoy time at the club! Jacob is always friendly!!!

Very nice casino resort just on the Indiana side of the Ohio River, between Cincinnati and Louisville. I stayed on business at the multistory resort hotel which was very nice. There are really nice restaurants inside. And the casino itself is on a boat on the river, but you'd hardly know it when you're inside, it looks like any other casino really. I would stay again just to stay at the resort.

Clean rooms at a reasonable price. Great spa facility. Good variety of slot machines. The Stadium restaurant food was excellent and reasonably priced. A great destination.

Love to play and stay here. Staff is very friendly. Hotel rooms are great.

I was there for a show. The staff was extremely helpful.

Seafood buffet needs more baked and broiled versions but the crab legs were a dream!! Yummy!!!

I requested a non smoking room wasn't available so they upgraded me to suite I highly recommend belterra casino resort staff is friendly and always polite rooms are always clean always a great experience when I come stay.

Beuatiful secluded area. Nice casino and resaurants

Beautiful place to be at, great buffet. Wonderful atmosphere

Hotel wasn't to bad a little expensive for how old it is , the casino is small and very smokey its on a boat on the river

Nice place to get away. Variety of places to eat. Employees friendly, rooms are clean and the casino is up to date with the newest slots

May not always win, but just by staying here I feel as though I have won in a big way!

Comfortable room. Unbelievable bathroom. Great food & loose slots on Sunday mornings. If you need anything, they're literally the only game in town so be prepared to pay for whatever you may need. If you're in a room on the upper floors, there ain't nothing to look at! Florence, Indiana needs to raise its profile.