It s been almost a year that we ve been seening Dr. Loftus for my sibling. We were very lucky to find him through an association. He is very calm and caring. He follows through on everything, responding to every email and question. The disease is a hard one and we feel like we are in this long journey together with him helping us.
I have been seeing Dr. Loftus since 2003. He is a great Neurologist. It is always a pleasure to see him and his wonderful Staff, especially Julie!
Amazing office staff, fastest I have ever gotten in to see a specialist and best part is in office infusion center so no more ER visits!!! Options for treatment are very clearly explained and Dr. Loftus has offered me options no other doctor ever has. I have gone from 3-4 migraines a week to 2 -3 a month. Absolutely a must for anyone suffering from debilitating migraines !
I ve been seeing Dr Loftus for 5 years ago. I saw other neurologists, but he was the first to correctly diagnose and treat me. He takes the time to listen and understand his patients. He really cares. I was really sick when I first started seeing him and he never gave up on me. He s given me my life back.
Dr. Loftus is an awesome neurologist. He has changed my life for the better. I am grateful for him and his professional, pleasant, helpful staff. Thank you Dr. Loftus!
Dr Loftus treats my sister and is a fantastic Doctor. He has worked harder than any Doctor to get her back on her feet. She has debilitating migraines from a head injury, and he is kind , patient, caring and determined to find answers!
Dr. Loftus and his staff are the best there is. He is always willing to spend time with you and you are a real person to him. He schedules his appointments so that he has time to spend with each patient and there is seldom a wait. I suffer from chronic migraines and he is always current on the latest medical information.
I love Dr Loftus and his staff! He really listens to my questions, concerns and symptoms and has managed to get my daily migraines to zero! It's been months since I've had a migraine. His staff are so friendly and helpful too! Highly recommended!
After seeing numerous doctors over the years, Dr. Loftus has helped me more than any with my condition. He's also the first doctor who ever apologized to me for the wait...even though at the time it was something like 20 minutes! Fast by other doctors' standards anyway!
Today was my first visit where he gave me a preventative medication and shots to help manage.
I gave them a low rating just to the office staff. They never explained to me that the paperwork was mandatory before I came in for my appointment. I never received the paperwork, and I showed up for my appointment 30 minutes in advance to fill out any paperwork. They told me they had canceled my appointment due to not returning my paperwork. After I had filled it out, they made me give them my credit card number for their no show cancelation policy which I was never made aware of, or else they would refuse to see me.
Afterwards, their office manager came to talk to me, which made it seem as though I was being talked to by the principal.
All in all, they didn t recognize they had dropped the ball in sending me the mandatory paperwork and refused to see their part in it.
Most unwelcoming staff, I was very disappointed in their customer care.
Hopefully the doctor s advice makes it all worth the afternoon i went through.
Dr. Loftus "rescued" me from almost debilitating migraines that occurred multiple days a week and were severe. I started seeing Dr. Loftus in 2005 after being treated by several "expert" neurologists. One neurologist even recommended that I go on "disability." I did research to find the best physician that I could who treated migraine - and I found Dr. Loftus.
Not only is Dr. Loftus brilliant, but he is attentive to details and your unique history. Some physicians have already made up their minds on how to treat you before you start to talk. But Dr. Loftus pays close attention and analyzes the person's condition. He will prescribe what the patient needs, even if it is not in the "norm." And - what he does works!
I cannot recommend any physician anywhere better than Dr. Loftus for treating migraine.
Have been a patient for over three years and am very thankful for Dr. Loftus. Although I still suffer from chronic intractable migraine, he has given me the tools to manage it and live the life that I am able. He continues to listen to me and search for my solution. He makes himself available practically 7 days a week via his portal so I never feel alone and wondering what to do when things get really bad. Appointment times are on the dot which is enormous when you have a migraine. And Tina...the best on getting an Iv started! And I m a hard case. Oh, did I not mention the infusion room? Yes! You can get infusions in their office instead of the ER. So, yes...they are doing awesome work here. Give them a call and let them help you feel better today!
Best neurologist ever! I now have very few migraines and it is all thanks to Dr Loftus. He is extremely patient and spends as much time during your appointment with you as you need. Wish I would have discovered this doctor years ago!
Dr. Brian Loftus is the neurologist you are looking for! He is thorough and communicative: At your appointment, he spends a lot of time understanding your health & symptoms. You do not feel rushed at all. And he has a portal where you can send questions directly to him, which he will return quite quickly! He is well trained, a good "detective", and caring: Although I went to him for frequent migraines, I had other health issues that he helped me get under control, as well as my migraines! He really cares! And his office staff cares right along with him!
Very friendly staff and Dr Loftus is kind and helpful
I have been seeing Dr. Loftus for 3 years for my chronic migraines. He is the best board certified headache specialist in the entire Texas Medical Center. Most doctors know little about migraines but Dr. Loftus has a broad range of treatment options to meet your unique needs. He has treatments no other doctors had ever offered me. He spends 40mins with you if you're a new patient and 20mins on follow ups. He listens and never gives up until he finds something that helps you. He also has a headache rescue room that you can go to instead of having to pay thousands on an ER visit. If you have any questions message him on the patient portal and he responds almost immediately. Yes, he's expensive but 100% worth it.
I've really enjoyed my experience with this office. Their office is not like your typical doctor's office. Wait time is minimal. Staff knows what's going with your chart right when you walk in. Best part is Dr. Loftus really listens to you and doesn't rush you out of the office. He's given me ample time to ask any questions I've wanted. Communication is clear and fast through their portal.
I have been seeing Dr. Loftus about my chronic migraines for over 6 years. He s brought me from have them everyday to only having them sporadically. I am so happy with the treatment I receive from him and his staff. Dr. Loftus is compassionate, has a delightful personality and is super smart. I always highly recommend him to anyone suffering from migraines.
Dear Bellaire Neurology Staff and Dr. Brian,
I refuse to sign a letter that will consent to charge my card for any cancellation placed in less than 2 days. You site in the letter this is not to place a financial burden on the office or staff. Also, it is so you can not miss an opportunity to see other client
I have to say I would have happily paid the $100 fee upon my return if I would have received proper care and adequate treatment. Unfortunately, I found that the office and staff repeatedly lied to cover their delay in sending my MRI orders.
The first visit I had the pleasure of speaking with Dr. Brian was when he insisted that I have a MRI. His instructions was to receive the MRI and bring the images with me for my second visit. The second visit was coming up soon and I had still not received a call from Houston Medical Imaging.
I called the office where one of the staff members of Bellaire Neurology's response was "I do not see that we ordered a MRI for you." I then asked them to take a further look and see why not. I had to go into further detail explaining I was supposed to be bringing the images with me for my second visit. The staff member then said she now sees where the doctor ordered them and I would be receiving a call from HMI before the end of the day.
Not only did I not receive a call from HMI that day, but I had to wait almost a month later. During this time, I went on to call your office three more times asking if they had sent the orders. Finally, I asked for the number myself so I could call Houston Medical Imaging.
Without the MRI or any new information there, I see no benefit of seeing the doctor especially when your office is the one delaying the process. I would be expected to pay my copay for a useless visit.
At this point, while sick and extremely ill, I cancelled the appointment seeing no reason to drag myself in to the office. My reason for canceling was voiced on the voicemail that was left for your office. The response I expected was for the office to call and try to reschedule my appointment. Just maybe even go out of the way and be humble or just human enough to ask if I am feeling better. Another response that could have been expected was to wish me well since I was sick.
I fully understand at this point that patients care is not your top priority. Apparently, the only thing that matters is how much money you can squeeze out of my pocket. I feel extremely disappointed in the manner you treated me. I was willing to except the poor customer service with my MRI being delayed because I was/still am in enough pain to only care about getting to answers.
However, at this point I can not sit down and let your office bully patients into paying for such poor service!! Might I remind you, you are a doctors office, a place where people come who are in need of help. If you put your patients first and genuinely care about them I am sure you would have less cancellations. Another thought is when you raise the bar or standard of care you can raise the amount people pay to see you. It is just poor judgment and class to sight that we are placing a "financial burden" on you.
In case you haven't looked at your invoices recently, it cost me a $50 co pay and my insurance was billed to the tune of $337.50!
Not to mention the nice leather sofa, custom Texas decor, and leather seating in the waiting room. I'm sure all of that was very inexpensive seeing that you are on such a tight budget. I'm not even going to go into the custom art work on the walls or Dr.
My conclusion and warning for others is if you have any serious condition other than migraines, do not go here!
Always a great experience. Dr Loftus is very experienced and also knows how to treat his patients. He gives es you the time you deserve and cares for what you are going through. Office staff is wonderful and nice.
Dr. Lotus is not only compassionate but a skillful caregiver as well. His staff is the very best too! Every office member goes above and beyond - from the front desk to the office manager to the adept nurses!
I've been seeing Bellaire Neurology for over 7 yrs.... Staff is Friendly, Thorough & Truly Concerned. "HOW CAN WE MAKE YOU FEEL BETTER..." moto. Dr. Brian Loftus explains & educates with years of experience in his specialities (From Neurology & Migrane / Cluster headaches to Chronic Nerve pain issues). They work with each clients individualized plan of actions & insurance options. In or Out of network options that can work in your budgets. Truly hope if your in need Dr. Lotus & his staff can help you live a better life.
Dr. Loftus is a great doctor. He listens and discusses available treatment options with me in great detail so that we both can come to an agreement on what the best option for me is. He has been able to get my migraines under control since I have been under his care and overall headache frequency has been greatly reduced.
DO NOT USE HIM!! Has no idea how to treat the headaches, the nurse doesn t know how to properly take blood and his stupid staff has no idea how insurance works and improperly bills you. Do yourself a favor and DO NOT USE THIS QUACK!!!
Ive been having migraines for 29 years (17 severe) I started going to Dr. Loftus after my former neurologist moved and he tried several techniques to ease my pain. Im very pleased with his services and have referred several migraine sufferers to him. Im having less migraines and feeling much better with the latest medication I'm on. He is always looking for something that works for you. Everyone has a different situation with their migraines and he treats you accordingly.
Dr. Loftus has stuck with me for 14 years. Every time he changes things until he finds the best for YOU. He doesn t give up, ever. He helps you find hope because he believes. He found a drug that has made such a difference. I have a life. I can make plans. I Can
Sounds like Dr. Loftus himself is indeed a good doctor and according to some reviews a nice person too, however, I don't know for sure as the staff didn't let me see him and he was not around when I was mistreated by his staff.
I had my first appointment scheduled today, I arrived as instructed 15 minutes early, just to realize I'd be given a pile of papers to sign.
I do tend to read before I sign and I spotted a semi-hidden clause asking me to commit to pay $100 every time I'd want to reschedule a visit in the future. I politely refused to sign that. The office manager said that if I don't commit to all additional fees this clinic requires, she can't let me see the doctor.
She also revealed some confidential information about the doctor's home address but that didn't surprise me as this clinic has absolutely no information security practices or respect to confidentiality.
I was denied treatment just because I refused to commit so some hideous policy about future appointments. There is another review here, by one of his patients stating that Dr. Loftus charged her more than $300 for rescheduling an appointment.
Unfortunately, they couldn't care less about my loss of time and money today and the fact that I showed up as instructed.
I would expect an apology but the office manager, who called me several times previously with confusing information, seems like she doesn't know what she's doing and I'll pass on their apology as long as I don't hear from her again.
Please read carefully what they let you sign, either over email or in person.
This clinic shall be investigated for HIPAA violations. As stated in several other comments, this practice seems to be lying left and right so I'd be careful if I were you.
I have suffered from head and neck pain for years and when I started treatment with Dr. Loftus I have seen a great improvement... I know I have found the doctor that will get me back to start living life again pain free. I highly recommend Dr. Loftus to anyone that's suffering from pain!
Dr Loftus is a great neurologist. I had been struggling with migraines and headaches since I was 10 years old. I had seen many different doctors over the years without any real help. After seeing Dr Loftus for a few months, the migraines. I have almost no headaches and they last for a half hour or so and usually I just need to drink some water. I am so thankful.
Wants to push pills and shots. Didn't even looked at mri reports. Was in hurry to push pills for headache and depression. Did not explain the cause of headache. Waited 30 minutes and at filled out more forms before seen him, beside the ones i already filled out. When i complained about more firms he was offened.
Dr. Loftus and his staff are amazing. I was referred by my best friend who also has migraines. He spends time with his patients and even went as far as speaking with my mom about my past epilepsy history as a child because the medications I was on as a child were not conducive to the type of epilepsy I was diagnosed with. I am so glad I am now a patient of Dr. Loftus. Communicating and appointments are easy also! I got in within a few days, and am able to communicate with him on his personal cell phone or through his online email database. Very personalized. Could not be happier! He also has a migraine room, should you have one you just have to call and they will help relieve the pain! Amazing, Right?
A nurse friend of mine had suggested I see Dr. Loftus when she saw how much I was suffering from migraines. I am very thankful and grateful to have met him because he got me from many many years of debilitating chronic daily headaches to mild headaches once a week.
I was impressed that he always has different medication options available as he tries to find a treatment plan that will work for you. I had seen several neurologists before and was only offered the same few older drugs that had bad side effects.
He will also try and find you the best pharmacy and medication options if you have limited or no insurance and was able to get a new to the market drug covered by my strict insurance.
I would definitely recommended him to anyone suffering from migraines. Thank you Dr. Loftus!
Dr. Loftus and all of his staff are amazing !! Knowledgeable, empathetic, professional !!! He is the best doctor I ve ever been to and I ve been to MANY !!! I recently moved and am now 3 hours from Bellaire Neurology but I still am willing to make the drive because I know there s no other headache specialist/Neurologist that can address my medical needs like he and his staff.
Dr. Loftus was referred to me by my niece who works at M.D. Anderson an I have to admit I was very leary as I had been to numerous Dr's who only ran test after test and only took the look and wait option. When I went in Dr. Loftus immediately asked question after question did some blood work and said we will get you out of pain with confidence. Low and behold I'm not cured yet but I am out of pain. He is fantastic (excellent bedside manner and very caring.)
Dr. Lotus is knowledgeable about migraines and ask many questions before he perscribes any medication. You can also contact him and he gets back very quickly. Knows the latest medications for migraines.
My husband has had some headaches, he was seen with other doctors. But the one that took care of the pain was Dr. Loftus. Ever since, my husband has been better.
I cannot speak highly enough of Dr. Loftus and his practice. He spends so much time discussing concerns and symptoms and has an incredible bedside manner. He has a calming way of explaining things (even when you re there for something that you re super anxious about) and a good sense of humor, but most importantly - he is incredibly knowledgeable. I ve never felt in better hands with a doctor and would recommend him very highly to anyone needing a neurologist.
The front desk is very kind and helpful I don t know what the last reviewer is talking about, I have never had a bad experience with the office or Dr Loftus.
Dr Loftus is brilliant and caring. He took a woman from laying in the bed all day in pain to being able to get back up. He try s and try s. We still have work to do and he still comes up with new fresh ideas for me.
People must be patient with one another and give each other grace! These are tough days for all!
And I thank the Lord that I found Dr Loftus he is one of the very Best!!!!
