Srinivas S

Review of Bell Lexus

I cannot in my rightful mind give this dealership ...

I cannot in my rightful mind give this dealership even 1 star. We are extremely disappointed with the way we were dealt with. We were repeatedly told that a specific deal would be met, but when we went there, the promise was just a way to get us in to the dealership! Now when we try to email them our feedback, all mails are getting bounced back because they have blocked our email address, how very convenient. Don;t trust anything from this dealership! Just a a big fat hoax!
Here is the email that they conveniently blocked -now for everyone to see!

We were extremely disappointed with our wasted trip to your dealership today. You repeatedly promised to match the deal that we sent you, and that is the deal we were coming in to sign. Much to our surprise, we were told that there are additional fees and tint and other things that were not included in your so called promised deal, which meant we were being asked to pay well over what we agreed upon. We are very disappointed with the way you misconstrued information just to get us in to your dealership! This is not what we expected from a high end luxury car dealership! Our disappointment will be clearly reflected in the reviews that we leave for your dealership, and what we communicate with our friends here in town.