Huge. Everything very organized. A lot of security. The posters are almost all in 2 languages, one of them English. The tolerance of the guards is lower than in other countries and it is better to carry everything in order and already prepared in advance. When you arrive you have to fill an entry paper that is given in the migration queue, nothing difficult because there are few data.
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Beware of getting scammed in Terminal 2's Comfort Zone lounge. We were told that we had to buy their specialty teas, starting at $56, to sit and use an outlet. It wasn't true. What happened: we walked by and asked the hostess if they had outlets. We were seated at a table with an outlet, and were told that at this particular table we could only order their specialty teas. The tea prices started at $56. We asked if any other tables had outlets and were told no. We asked if we could order any other drinks and we were told no. We asked to order food instead and we were told no. We should have left, but we had been up most of the night and were tired, so we gave in. Then we noticed that everyone around us was able to order food, other drinks and had outlets. The other food items and drinks started at about $10.
Few screen displays with basic information about your flight. NO speaker NOTICE or ADVICE about gate opening NEITHER about flights delay or gate changes, just classical boring music, repeated ad libitum. Be careful: if you miss the gate opening none calls you to remind the boarding. Always better ask more times to the crew to check your boarding, being sure that they check your boarding pass!!
Lost luggage, security confiscated our expensive camera and never gave it back. Only good thing is a free upgrade to buisness class. People are rude (i mean its china so what do i expect?). But bathroom are clean
Imposing international airport, forced entry to China until the inauguration of the new one. It has access through an express metro line or buses to the city center. It is functional at the same time that it is well decorated, it has automatic train service between the terminals and also free buses. There are stores of all brands and you can pay with international credit cards, which does not happen elsewhere in China. Go with time, the distances to move are great and they demand a lot of time.
Beijing Capital International Airport is the main international airport serving Beijing. It s the busiest airport and limited numbers of flights to land not over 900 flights per day. Due to the rapidly growth the airport needed lots of aviation fuel, it s demanding one month is bigger than Thailand airports one year.
Without a doubt the worst airport I have ever been too. I had to stop here for 10 hours to catch a connecting flight onto Sydney. For being a international airport and different nationalities and languages passing through from all over the world on a daily basis, I was shocked to find not ONE member of staff could speak English, this was not only very frustrating when trying to ask for help/directions but also very annoying when trying to change up English money into Chinese Yuan to spend in your airport facilities. I was made to go through security twice for being misunderstood for asking where the shop MAC was by your rude staff .. I will avoid this airport at all costs in the near future.
Really bad, a disaster! Very unfriendly and incompetent staff, who speaks little or no English, and that at an international airport, just unimaginable. An unnecessary bureaucracy high 10, you really wonder if the staff still has their brains active.
The air at the airport is unbearable, as if you want to slowly suffocate all travelers. In order to get some fresh air, you have to pass around 100 people who don't even understand the word "exit", to get to passport control hours later, where the queue resembles a human bomber where your ticket is stolen in front of you so that you have to print one later.
The Hourly Hotel, which is offered free of charge by AirChina (reservation required online, for stays of over 6 hours) is the last hole. The carpet "lives and thrives", the chairs run dry and the atmosphere depressing. It's only worth it to get the free drinks.
Old T2, crowded. Being busy airport does not necessarily must be crowded. But the service is good, staff are friendly and resourceful. Only disappointment is the Skyteam lounge sucks, one of the least pleasant lounge visited due to overwhelming visitors.
Big airport, so give yourself time to get to your gate and be prepared to rack up some steps. Long queues at immigration (both arrival and departure) make for an average experience compared to Incheon, Hong Kong, and Singapore. Security is also more stringent - power banks must be removed from luggage during screening and you can't take lighters onto the plane when departing.
If this is a stopover for you, look for the International transfer sign. It took us close to 40 minutes going through this as they need your passport to stamp. Even though you are not staying in China. Don"t lose your previous boarding pass as they will look for both your old one and the next boarding pass. After this transfer procedure, you need to go through security screening AGAIN. By the time you are done with all this, then you have to find your gate. This airport is huge so it was a long walk. Near the gates there is not many choices for food or drinks. We were starving after getting off plane. Plus either need to pay with their money or a credit card. I would prefer never going through this airport again. Beijing is a Air China hub.
Good airport. Much better than LAX. Staff are nice, especially T1 and T2. I am from Beijing, so English is never my problem. If you are actually Chinese, the airport provides good service. Also, you can find almost any large airlines in the world.
After arriving in the US, the staff told me that my suitcase was still in Beijing because of a random check (I wasn't the only one), and I was already sick. I do not get it. It was supposed to arrive the next day (I never got anything suspicious), but TSA couldn't unlock my suitcase so I wanted him to bring the key to the airport. The key will be mailed from the United States to Beijing. The fare from the address to the airport is self-sufficient. Otherwise you might break your suitcase. Poor skill and attitude
really?
Just changing from Hong Kong is such a trouble. I will never go again. It's the 4th day I arrived in America. The suitcase is still in Beijing.
T3 has no smoking area, and it is for people's health. The waiter's attitude is OK. The network signal is not good, but that is because there are too many users. Although the seat is not enough, most of the time I can still find the vacancy.
By far the worst experience I've ever had while traveling, avoid at all costs. I had a 16 hour layover on my way home from travels, organized a layover tour to get picked up from airport to the great wall and back, with plenty of time in between. Arrived into the airport at 1:30 AM and no one was at the VISA counter, was unaware once you pass that area there is actually NO way back. I entered the airport, looked for assistance on how to leave at 7AM for my trip, was instructed to go a certain route, talked to a few people, until I was instructed to go up in which looked to be an employee only entrance. At this point I asked for help from a security guard who proceeded to laugh at me through a locked gate and then turn around after a minute of me trying to ask, where do I go or can you help me anything? He laughed and ignored me, until a lady helped me after 10 minutes, asked her manager if I can proceed into the country, denied the fact that there was no one at the visa counter (even though I asked why would they deny a tourist trying to spend money and learn and experience their culture) but never again.
Language barrier and clutter but overall it's a nice airport. The one plus i found is everyone is on the shorter side so me being 5'8" I could see where everything was. I hate rushing through and it's a busy place so get there extra early so you don't miss your flight and wash your hands a ton (so many people and so many germs).
Please follow the steps below to call for de-dechuching articles at T3 terminal at Beijing Capital Airport.
1. After completing all entry procedures, exit to the 2nd floor of the domestic terminal across the street 2. Identify the location of the underground parking lot where the driver is waiting after the dedichusing call 3. Take the elevator to the underground car park, referring to the location indicated by the driver (eg H14).
In China, mobility services may only be available at designated locations. Please check the service area, especially at the airport.
This suggestion is only valid for those passengers who want to call Didi Chuxing drivers at T3 of PEK airport.
1.After finishing all entry procedures, go straight to the exit and move on to 2nd floor of domestic terminal, which is located across the road ahead. 2.Call Didi Chuxing driver and check the exact location of the parking lot, which is located at the basement floor of domestic terminal. 3.Take elevator on 2nd floor and go down to the basement floor as your driver s guidance. (eg. H14)
In China, car hailing drivers are permitted to stop only in designated areas such as long term parking lot. So that you need to move on those areas in order to call and use car hailing services.
The entry procedure took 3 hours and you check everything here twice or three times. Must fill out the forms multiple times and have pictures taken multiple times and fingerprints multiple times. While we were in the main queue for over 2 hours, there was no access to the toilet or drinking water without having to queue again.
The train tickets to the city can only be paid for with cash and not with a credit card. A functioning ATM and ticket machine are approx. 15 minutes apart and another security check is carried out.
In the night everything is closed. Food and drinks vending machines mostly not working and if works, only accepts 5 and 10CNY banknotes. So no chance to buy any food or drink, except some liquers from duty free. Smoking is prohibited, no smoking area available (in China, where people smokes even when eating dinner??). And to make it perfect, they steal all lighters they finds at security check, to make sure you can't light up your cigarette even in next destination.
Overall, it s a clean and well-designed airport but their free Internet didn t work for me at all. I requested the verification code via sms but never received it.
Huge airport, overpriced cafe, useless wifi unless you have Wechat and VPN accounts (without VPN, you can't access Whatsapp, Viber, Google etc.). But the staff were helpful when I asked for directions. Beware of those ones driving golf carts to help you catch flight because they would ask for money even though it says "free" on the carts. I didn't have change so I had to run, luckily I didn't miss my flight. As for power bank, the customs didn't take it away even though it is heavy and big.
Biggest International airport and people who works here hardly speak any English! I had to ask for a translator to order food in restaurant. In store, sales person used dictionary to answer my question. Wow.. hire more professional people! It is not a domestic airport!
Wifi is bad.. i had to use my data instead.
And they have only 3 options to eat. ThaiExpress, KFC and Pizzahat. Bad reviews for all. No local cuisine for ppl who has layover? Come on..
Customs personnel here are very rude. They make transfer passengers go through multiple inspection that other countries don't force on passengers that transfer to other planes. I will never fly China airlines again.
To be avoided ... We waited 3 hours for just a plane transfer. Our flight arrived 4 hours later, but a good number of travelers missed their flights. The staff are terrible, don't speak English at all, don't smile, don't say hello or thank you, not even in Chinese. They are mean, throw your bags and giggle looking at you. We felt very uncomfortable and this gave us a bad image of hospitality in China. 15 days later we also had a transfer and waited, a man almost got into a fight with the security service who is very zealous and rude, it was screaming in the airport. The shops were closed at 8:30 pm .... We had just returned from Japan, or even the switchers on the ground, wave hello and say goodbye through the windows. I can tell you that the shock is funny. For our part, we will avoid this airport. ...... 3 4 15 8 30 ...... To be avoided ... we were waiting 3 hours for just a plane transfer. Our flight arrived 4 hours later but many passengers missed their flights. The staff is terrible, do not speak English at all, do not smile, do not say hello or thank you, not even in Chinese. They are mean, throw your bags and sneer while looking at you. We felt very uncomfortable and this gave us a bad image of the welcome in China. 15 days later, we also made a transfer and waited, a man almost fought with the security service which is very zealous and rude, it was screaming in the airport. The shops were closed at 8:30 pm .... We had just returned from Japan, or even air traffic controllers, say hello and say goodbye through the portholes. I can tell you that the shock is funny. For our part, we will avoid this airport.
Beijing International Airport is called Shoudu. Shoudou Airport or "BCIA" is the busiest airport in Asia, the second largest airport in the world and the largest airport in China.
The airport really impresses with its scale. But it is impossible to get lost, everything is intuitively understandable.
Beijing Capital Airport in Beijing is modern and very large. We flew to Terminal 3, which was built specifically for the Beijing Olympics and is currently the largest in the world in terms of area.
Very clean everywhere. And the friendly staff. We were with an organized group and we were unable to walk around the airport A walk was where, because the length of the airport is not much more than 4 kilometers.
I do not know how elsewhere in China, but Beijing is just something incredible. Starting from the airport you are greeted by an oriental fairy tale, somewhere super-modern, and somewhere that goes back to the ancient centuries, for example Great Wall of China, Imperial Forbidden City and others All results the historical sights of China !!!
Navigating your way at the airport may be quite confusing at first but eventually it is easy to understand. A nice place to stopover at and has a halal noodle restaurant too. infinity times better than JFK airport
Beijing Capital International Airport (Beijing Airport)
2016.6.11 Beijing, the last course I visited while traveling in China. You must use Beijing Capital International Airport to follow the path that opens up to the sky. The excitement of the airport space. Enjoyed the unfamiliar Beijing airport in China.
Used three times at the end of April in GW. Great delay for all. (6-8 hours) The people who are planning to transfer to Europe had a sad appearance. "I thought it would be sufficient if there were 4 hours of transit time ..." One pass? What that? How does a well-functioning airport take on one side? Please do it after daily airport work is done on time.
I was exposed to China risk. If you use this airport (for arrivals and transits) to feel it is cheap, it will happen with a high probability that you will meet with it.
It was hard because I lost my suitcase. The lost property counter and security guards are all unfriendly and do not respond. After all, the cleaning staff found it. I was at a loss, so it was a great help. Immigration is also a very moody face. I'm an airport employee, but don't openly hate Japan. Beijing won't go anymore w
I don't have any transfer experience, so I don't know any inconveniences related to transfers, and I used this airport twice during my trip to Beijing. And while there are fewer flights to Beijing, departures are more delayed.
Worst transit area I have ever gone through. First, the transit area is very small (especially considering the airport itself is one of the biggest buildings in the world). Second, they only have 4 desks to process travelers and the last trip, with a long line-up of transfers, there was only one person manning a desk. Thirdly, there seems to be no reason for the way people need to line up to get through the transfer gate: sometimes it is a long line near the domestic transfer and the last time was a circle that other travelers had to go through. It seems that the first travelers that arrive dictate the way to line up. Fourth, you just get through the transfer line up and then 100 feet later you have to present your passport again before going through security. We have gone through the transit area 3 times and only one time would I consider to be an average wait time. The other times were 70 and 80 minutes!! From the time we deplaned and got to our flight gate, with no extra stops, took us almost 2 hours!! Considering that I have been in airports in Africa, Europe, China and many other airports in S.E. Asia, and this is the worst one I have been in, says a lot about its inefficiency!
There is a water heater in the concourse. You can buy instant noodles by buying cup ramen at the airport shop and pouring hot water there. The fork is also in the noodle. Airport accommodation is possible.
First class hardware, third class service. Having used this landmark complex 5 times last year. I have to say this is a great architecture and engineering piece. However, my memory with the airport is fat from pleasant. It is lack of quality service. Specially, the traveler flows in security check and border clearance are very poorly arranged. It seems no one manages the customer experience. In the peak hours, the area just looks like a old time market. Terrible.
Rude, unhelpful staff. They built a huge, modern structure but forgot about the most important thing i.e. customer service. Long waiting times for everything. Sometimes you'll be directed into the wrong line and wait for 2 hours only to be sent to a different line when you reach the counter.
I've flown in and out of PEK countless times. In general, SkyTeam airlines fly out of Terminal 2, and Star Alliance airlines fly out of Terminal 3. I find flying in and out of Terminal 2 to be much less stressful, as the immigration line is much MUCH shorter than Terminal 3.
Security checks are generally inefficient and painfully slow for both terminals. For flights departing during peak hours, I would budget an extra thirty minutes to an hour for this process.
A word of warning: Chinese airlines have a propensity to cancel or delay flights due to bewildering reasons. This is especially true for domestic departures.
Transportation options into the city are fairly straightforward. During rush hour, I would avoid the taxis and go for the Airport Express (25RMB one way), which takes you to Sanyuanqiao and terminates at Dongzhimen. From there, onward subway lines are easy to access, with convenient English signposting for the Mandarin-challenged.
This place is massive, looks a bit run down though. Quite efficient, but it'll take some time to get thru everything since there's so many travelers. Not as bad as I thought
Beautiful space inside. Lots of stores for last minute shopping from inside or outside security. Their water dispensers also have HOT water in case you want to make some noodle soup(saw someone actually do this!) and there s tons of space to sit, lounge or explore while you wait for your flight! Also lots of English or other language speakers to help you out when wandering around!
The security check at the time of departure is a long line and can take an hour, so it is better to have plenty of time to enter. The restricted area is crowded with few restaurants, so it is better to eat in the general area. A large lounge can be used by advanced members of Air China.
It was a nice and clean airport. Staff were friendly and courteous. However, I found myself trying to find things to do, as there wasn't that much around.
The airport is vast, majestic, the poles are very high. Modern steel structures. Inside like other modern airports there are many facilities, shopping centers, and so on. Don't get to the wrong gate, the problem can be rough.
Attention, total non-smoking airport, zero possibility to smoke. The worst airport in China! Hardly any displays for flight times, everything very unorganized and hardly anyone speaks English.
Well-structured airport, there are several shops and points to take some cool photos, I traveled in the pandemic and there were a lot of things closed. But I loved the airport technology, even in the bathroom things are out of this world lol You find points to charge your cell phone easily.
The negative thing is that you will hardly find someone who speaks English and they are not receptive at all, the employees do not even want to give information, a neglect, and when they give some information you can bet it is wrong, I thought it would be in China lol Another negative point is not having an easy internet, so when you are ready to not have internet and communication with anyone, they don't use our social networks there.
From Terminal T3 we have to Clear customs n take a train to next building for baggage clearance and international and domestic transfers.It takes some time ,depends on the queue ... Plan your connections accordingly.looks like what's app,Google map,facebook etc are banned or jammed.Ask information desk for any queries.food options and money exchange options are less. Domestic check-in takes longer.. you can get free WiFi password from info desk
Great airport! A lot of shops and everything went very smooth. However a big minus in terminal 3 was that there were no fast track in function. Loved the Air China business lounge which was big and a good selection of food and snacks.
big dirty airport. toilet doors are broken. stuff not friendly and not enough English speaking. we waste our time (over 1 hour ) on the immigration counter.
One of the worst airport experiences I've made so far. I was at Beijing airport for a layover only (VIE - BKK). They make you "enter" China so that they can check your passports and hand luggage once again. The waiting lines are really long and the counters are ridiculously understaffed. We waited for a VERY long time, had to go through crappy metal detectors that were overly sensitive (it beeped with literally everyone). The guy who checked my passport must have been in some sort of a coma. He needed five(!) minutes to let me pass even though there were hundreds of people waiting behind me. When you're done with this tedious procedure, you don't really find any options for getting a snack/drinks. We found ourselves in front of a coffee shop stand that charged us horrendous prices for a simple coffee. Then our flight was delayed. No one would give out information as to why that happened. Plus, it was extremely cold (were there in December). Would avoid this airport at all costs!!
I have had several transfers at this airport and unfortunately the experience is all the same - very inefficient transfer procedures. I understand the need to scan hand luggages of transfer passengers but I don't understand why it can't be done airside. You have to show your passport and boarding pass twice to get stamps that say you're transferring, and at the security scan they ask to see the boarding pass again, 30 seconds after it has just been looked at and stamped by another agent. The bottle neck is clearly at the x-ray machines, where one agent at each belt checks your boarding pass and asks whether you have each of the items on the list of items to remove from your bag. Suggestions - enlarge the security scan room, provide longer tables for people to start preparing their items and move staff from stamping boarding passes to the tables to pipeline the process. It's a shame that it's a beautiful airport but no one gets to enjoy it because they're all stuck in the queue.