Baxi Spa Reviews

for 30 years I owned a boiler IDEAL STANDARD METHOD ... never a PROBLEM .. !!
NOW ... on the advice of a hydraulic friend ... Sisti sure ... (very good boy) installed me your Vs ...
.... NUVOLA - 3 ... !!
But is it ever possible that for a Caldaia .. (definition of Caldaia) ... that is a stove with a Pressure Cooker on it .. we must stay in the dance of .. Weeks .. !! for tuning. ??
I would like to know the Vs ... GENIO .. !! WHO DESIGNED THE DEMENZIALE CONTROL SYSTEM. !! placed at the base of the aforementioned "boiler" ... IMPOSSIBLE to govern ... if not with the aid of a Magnifying Glass ... !! But where is the intuitiveness of the operations .. ??? I say ... ENOUGH a Red light and a Green light ... right and left ... with the .... + and -..... with the faucet symbol of the other century (for the 'WATER-HOT) .. to the left !! and on the right the thermosiphon symbol. .... NOSSIGNORI !! your Genius ... it puts a tap on it..stylated .. Gessi or New Form .. !! just to confuse IDEAS..in more Seniors ..and on the right .. the hut with the flames upwards !!! !!! Congratulations on the result of "dementi" .. !!
I note that I have been.Export .Manager of the Argo di Gallarate ... and that we manufactured ... boilers for the German market ... under the name..Rekord ..! "! But I never did send boilers to Germany ... with the stickers IDENTIFIERS of the Model and of the Series .. in RUSSIAN .. '!!! HOW IT HAPPENED TO ME' ..... even if I SPEAK IT. !!! ok .. ??????

After 6 troubled years and thousands of euros spent on maintenance and replacement of the various spare parts, in the end, also due to the poor preparation and professionalism of the local TECNOGAS service in Rimini, and the low quality of the product, we had to replace both Baxi Luna HT1550 boilers. To avoid

Absolute non-existence of customer service, boiler to be started through their CAT that has bounced me for more than a month, emails and phone calls to customer service as installer without any response.
I had also given an availability for the payment of an extra given the distance.

NEVER buy a BAXI boiler, the assistance is absolutely INCOMPETENT, they are only able to do the annual cleaning asking you for 100 euros.
I have a noise problem and none of these technical to what to do. I also tried to call headquarters to talk with someone competent, NOTHING TO DO remind you from assistance incompetent.
Ris.ultato tell me to change the boiler and NOT take BAXI

Unfortunately I can only put a star, I bought in 2012 a boiler of almost 4,000 every year hangs and every intervention must be replaced a piece .... THAT DUCTS, NEVER A BAXI BOILER discourage .... even today you are stuck and I will have to replace another piece of 3/400 and more labor.

The best company, I've been working for over twenty years and never had a problem. Present, reliable, .Baxi is there

They are super available in a few hours. Experts, professionals. Efficient. And then very nice.

Excellent company that I must say as bus drivers we have been treated very well. They gave us a single room for each driver which is very welcome and important since we drivers must rest in order to watch the next day and have a colleague who snores near you is not nice ok lunch dinner thanks

The world's best heating company.
The world's best heating company.

Horror and horror. After an hour only someone noticed that I even stand at the window, after 6 hours let me to the ramp on the loading. After the next 3 hours I still have not found.

bought baxi boiler after two years it has broken boiler pump that shame not even used it (I go to pellet) boiler poor product

A star ... because zero is not possible to put them! The boilers are blocked from the first year of life and the series of official technicians who tried to solve the problem - after 5 years - did not come to terms with it. To the last solution proposed "try to change the exchangers" I prefer to change the brand and the entire system! I'm sorry, total incompetence.

Exceptionally High Quality Products that will meet all your heating requirements, weather domestic or commercial combined with highly professional after sale Technical Support.
Compliments and appreciation to the whole BAXI Management Structures.

Blu assistenze (Cartura), which provides assistance on behalf of the Baxi, replaced the defective engine of the air conditioning system, declaring that the problem was created by those who made the first installation which, according to them, would have left residues of dirt in the pipes.
They claim to have done the necessary cleaning but everything would have been done without disassembling the splits (so I think that the dirt has been moved from the pipes to the splits, among other things I was at home and I don't know that in less than an hour can do the cleaning and replace a motor)
In addition to asking for explanations, to Blu assistenze and Baxi, for what was said above I also asked for clarifications regarding two unsightly grounded brackets on which the motor was supported, and not fixed, the answers were vague and contradictory.
I have been awaiting confirmation and clarification for more than two months.
I will go to a consumer association

Large company of boilers and heating products. I attended a technical updating course, a great structure for this type of activity. Excellent competitive products for more famous brands from other countries. Better to buy Italian and with Baxi you are on the safe side.

Excellent company, gas boilers and good air conditioners I recommend it.

Long loading, long waiting for documents ... No parking on the company

they are not very professional they refer you to a non-existent technician ..... since you are with the usual musichetts just under 30 minutes waiting .....

Baxi's history began with the production of enamelled utensils. As time goes by, this company has continuously advanced and changed its manufacturing process according to market requirements and currently this leading company produces gas boilers, air conditioners, heat pumps, high quality solar assemblies and reasonable prices. Photos are from Baxi Museum.

Aside from one person, everything else collaborative.

Two very thick training days at a company that certainly has something extra: a great passion for what they do.

Excellent company, beautiful products, efficient production system

I state that I have to buy a Baxi boiler and I have already confirmed the estimate, proud to buy a boiler produced in my area. But now that I have read the reviews, I am amazed at the serious reports about the boiler blockage / failure and service. But I am equally amazed by the absence of technical, reorganization and structural responses on the part of the company aimed at ending these criticisms.
Good that the work environment is comfortable, but also think about the inconvenience of those who buy a product with savings and effort and then find themselves in the situations indicated.

I work in the morning from 9, folds without a problem.

I arrived at the company at 11:30 left at 18:00. Long wait for downloads, long shipments and long documents. Of the pros of the showers at the firm. Loading in the Z5 zone

Hello, dated 10/28/016, a Baxi prime 28 boiler was installed in the manufacturer / seller after injunction by the court. On 11/16/016, the first ignition. This was followed by the regular annual maintenance, provided for by law, even though the plant was shut down. Maximum use time, no more than three hours. However, the regular operation was checked.
On 16/07/019 block of the boiler, with technical intervention, replacement of the gas valve, for 180. Diagnosis: a lizard entered in the intake manifold, already devoid of any protection during the design phase. On the 27th of the same month, new block and panel completely shut down.
New technical intervention, diagnosis: electrical overload, defendant, bad weather. A three-way connector, with 2 burned tracks.
Cost estimate: 377.07. Total 557.07 needed to restore its correct functioning!
Intervention requests, for - not for a fee - to the manufacturer, were rejected.
Finally, it was enough to restore the two damaged tracks, from a TV repairer, FREE, FREE.
The previous IMMERGAS boiler has never shown any problems since 014. Never.
As well as a twin, mounted in another apartment of ours. Never a failure, since 2014.
At the time, I contacted the Immergas office for information, I was entertained for a long time, with a very kind technician, who explained to me in an exhaustive way, as I asked.
Try, contact Baxi support! Seeing is believing.
I was advised, in the various emails, to install a protection filter myself and close the electrical panel whenever there is bad weather!
Beyond the assembly of upstream surge arresters. I should redo both electrical systems, while respecting the same, the regulations mentioned by the Baxi customer service (CEI 64-8 standards)
Or I should live 24/24 hours at home, or in the absence, hire some unemployed person, in order to monitor the facilities.
Last note: no other electrical / electronic equipment has been damaged, nor the neighbors.
Buy or have installed boilers of the aforementioned brand, and good luck ...

Everything well organized. The place reflects the quality of what is produced.

Discreet company, I suggest to improve the toll-free number in Italy.

They do not sell directly, wasted time unnecessarily .. They turn to another manufacturing company

it is not a shopping center nor a shop but a large factory .....

Very bad product. This is the third winter and it is the third winter that gives problems. Last year the technician came out 3 times because he was always in block. A hardship never had before. And tonight, we're headed. Now by mistake or a fuse or the motor. I have no words.

Why Pro can we have the opportunity to present our products that are at the forefront of products and also how I contacted you to get the chance to know the well-known service

Every year, when winter comes, the boiler (which is only 4 years old) stops forcing us to call the technician and leaving us freezing until he arrives. Bad product.

Very well organized company with excellent products

We wanted to install Baxi but unfortunately they do not offer the complete range of products for a home, which for us means different suppliers and unrelated products ..... it was a regret to have to turn to foreign brands to set up a branded home. What a pity ... times change.

Combination boiler condensation plus solar thermal, since 2011, never a problem, flawless operation.

I do not know. But acquaintances who work there. And canteen salary is fine. What more do you want

excellent company, I bought his own boiler and it's fine !! recommended !!

I visited this factory years ago during an anniversary show. Well organized, functioning, respectful of workers' rights, good product. Produces boilers.

I also put a star because otherwise I couldn't write. PESSIMO BUYING !!! After a little over a year, he started to go out of business with the red LED E01, E53. The assistance is limited to cleaning, which of course we pay, and the problem is not solved !!! Damn the time we decided to take this boiler bin !!! Stay away from it !!! This evening, after a day of work, I had to take a shower with cold water, because the boiler went off the block !! I am very very angry !!!!

Intervention required 119 And on 06-12-2019 intervened without solving the problem due to lack of spare part which was ordered from the BAXI parent company. At 16-12-2019 I am still waiting. The problem is the Assistance center or Baxi S.p.a. ???

They went in to hold a safety course on new hires ... Great organization !!

Flagship of Italian industry
Boilers, air conditioners and thermal plants at the top of the category with very advantageous prices

In addition to being a large company and also a large family..And I am honored to be part of it!

Stainless steel kettle, which is therefore already abnormal. Replacement cost 1500 euros. Ordered for a week and it hasn't arrived yet and I don't know when it arrives. Definitely bad company.

Every year punctually when the cold comes and turns on it freezes ... (new house and new boiler 5 years) but the most embarrassing thing is the extended warranty, I would dare to say a scam .... every problem had outside the two years it was included in the coverage for various and varied reasons ... after having contacted and explained the various problems no help from after-sales.

The worst after sales service ever seen, also because it is practically non-existent! New boiler just assembled, damaged by their own operators who were unable to start it and removed the safety Teflon, had to come to replace the ruined pieces by them but after 5 months nothing, grave silence, the second email sent dropped in the void, arrogant telephone operator! I still don't believe it, I will be forced to a lawyer or consumer association. A minimum of interest was enough to settle and instead ... Never again baxi!

5/6 years ago I bought a Baxi outdoor boiler. I was mounted during the summer when I put it into operation I had to change a card because it did not work. After a year I had to change another board. At the third tab changed, this time no longer under warranty I wrote to the Baxi headquarters asking that I was changed the boiler for continuous problems that created me. La Baxi heard his local maintainer said the anomalies were caused by power surges. This is very strange because I live in the middle of a series of terraced houses and five (5) condominiums have Baxi boilers without any problem of power surges now tired of calling the technician for continuous problems I decided to change the boiler BUT NEVER MORE BAXI because I was deeply disappointed not only the boiler but also the contact I had with the company.

zero stars - INDECENT assistance - 3 days minimum for a 6 month boiler already blocked. AND 3 DAYS WITH 2 SMALL CHILDREN IN THE COLD HOUSE AND WITHOUT HOT WATER? I will hear the lawyer for damages. HOWEVER I MAKE THE BOILER FOR OTHER MORE RELIABLE BRANDS IN THE TECHNICAL SUPPORT. DISCONNECT TO ALL. AND YOU CAN NOT TALK TO NOBODY !!!!

Very important company for the Bassano area! I have the boiler produced by them and I am very happy!

Installed a new heat pump that never worked.
After ten days they decide to change cards and today after another 10 I find myself with no pieces arrived and without heating and hot water.
All life Daikin

I have been working in this company for over twenty years and I can say that it is a great and well organized reality and that we work with seriousness, quality and great commitment on the part of all the employees!

I would say a large company, and it cares about worker safety. I have worked for 3 months, and I tell you that there are no such companies around. Too bad they don't hire.