Baltimore Marriott Inner Harbor Reviews

Clean room and a comfy bed in the heart of Baltimore. Fantastic!

Was there for a company Christmas party and the food was absolutely great! Server were very courteous

Before arriving, I was concerned as several reviewers had indicated problems with shabby furniture, stained rugs, etc. I saw no sign of this. Wear on the furniture was normal, rugs, sheets, and towels clean, housekeeping was thorough and professional. They charge for wireless Internet, but if you are a Marriott Rewards member (registration is free and can be done on the spot) they remove the charge on checkout.

The room was snug, but the sofa converts to a fold-out bed, making it a good fit for a threesome who are considerate of each other. A party bunch might find the room a bit cramped, but we were good with it and found it very quiet after hours. Having a substantial refrigerator in the room was a definite plus as we could buy or bring food for breakfast and lunch and then splurge on dinner in the area. (Pratt St. Ale House, a block away, is a must-go.)

I give the front desk high marks for friendliness and willingness to help. The location was hard to beat, and reasonable parking on site was another plus. I would certainly stay again and recommend it to others.

Needs to have complementary breakfast, for how much a room cost a night

Clean hotel, nice staff. Does not offer the same level of splendor as other Marriotts in town.

Pleasant medium upscale Marriott located on the Inner Harbor. Good access to transportation (bus runs right past two sides of the hotel.)

Easy walking to excellent restaurants as well as historical sites.

The best not have happened it didn't come yet but loalty is trust of me staying here with the ghost of the owner of the Marriott

This location, while incredibly close to OPACY, is starting to show its age compared to other Marriott properties in the Inner Harbor area. While its bones are getting old, its staff remains top-notch.

Great place to stay in Baltimore! Friendly staff and extremely helpful. Location within walking distance of train station and uber and lift pick up points. Parking $30 per night but in deck that's monitored secure deck. Pizza at restaurant was fabulous!

stayed there for bronycon, good amenities and service, not a fan of paying 16 dollars for wifi every night though

Good food selection, however be prepared for a very long line to just be seated (35 to 2 hour wait)

The rooms are clean, wifi works, and it is close to the conference center! What more could you want?

We had a wonderful time the suite was fantastic the service was Great thanks again...

Great hotel. We had pizza at the pizza place in the hotel. (Create your own)

Outstanding set up for vendor demonstrations. Excellent snacks and beverages to support the event.

Friendly staff, I stay here for conventions every year now. Favorite hotel in baltimore

Very friendly staff. But small room, no complimentary breakfast, VERY poor Internet connection

Very disappointing!
Staying here for 36 straight days on business. No offer of breakfast or any amenities. Severely disappointed

This was the second time my mom and I stayed here. The first time was great. This time was even better. The staff was wonderful. I woke up to a dead battery the day after we got in and they did everything possible to get my battery to jump. When it didn't an employee drove me to advance auto to get a battery and put it in my car. I was there for a my mom's cancer procedure and had to be at the hospital early mornings. I don't know what I would have done with out there kindness and help. Everyone that works here are so friendly and accommodating. The rooms are clean and I feel very safe here. We will see you again but hopefully not for 6 months this time. Hope to find out any day.

I had a very positive experience at the Marriott in it was very comfortable the beds the sheets for clean it smell like bleach very clean fresh out of the wash I had a attended to clean my room everyday refill my coffee box forever my supervisor my coworker had an extremely negative experience so we were sent to this hotel by our company and there was a Miss information that went on and which the woman who receive that information and who was in charge of Distributing this information was not there when we arrived and she was on vacation at this time so we had to stand there and plead our innocence about us having our credit card on file anyway we woke up the next morning they gave us a break and said that they would deal with it and by 12 p.m. that everything should be finalized there was more drama on that and we still don't know who was at fault with it rather if it was our company or there but this woman was not there who received the email that gave her and the hotel our credit card information so we went through this yet again my supervisor received the room that was too twin beds and I received the room that was king size we were on different floors of course and I would definitely recommend however just make sure that you cross your t's and Dot your I's

We had a day long work conference. The staff was friendly and attentative, the food was delicious, and the workspace fulfilled our needs perfectly. Would definitely hold a conference here again.

The staff is polite, the hotel is clean and the rooms are spacious with clean, well lit bathroomd

If you want to stay in this Hotel do not try to get a room at night the front desk person is just rude first time it was bad second time I decide to do my reservation ahead of time online and stop by the hotel around 6PM to get my card key to return later so I didn t have to stop by the front desk person after hours but unfortunately my key didn t work when I returned and for some reason they charge my credit card twice when down stairs (front desk) employe just ignores me for 5 mins after she only said Hi do you need anything? To which I replied
yes my key card does not work and my credit card was charge twice I had my key card in my hand with the room number I was about to hand them to her when she just said the card was not charge twice and I need the room number she said this while looking down at her desk not noticing the card with the room number that I was trying to put on her desk so my wife said the room number and I apologize for the inconvenience and explain to her that I will be back to fix the issue with the double charge at a later time I just needed to get in the room at this point the employee just looked at me and said I can fix your key I was not mad or angry but I was so tired that I didn t care and I told her that thank for her help and to have a good night to which she replied yeah sure have a good night I won t put her name on this review but please I m a frequent customer and this is the second time that the same hotel location just gives me a bad experience

Centrally located to the inner harbor, the staff is also very friendly!

Customer service was very poor. Took many calls and still issues. Rooms were small and seemed old. Clean and public areas are nice...

Clean and accommodating stay. Nothing negative to say at all.

I was there for a bridal show. Unaware about the rooms

Very nice place to stay! Friendly staff and walking distance to the ball park.

Place is a rip off. The room was dirty, watch the neighborhood and the panhandlers hanging on the corner.

They charged me $12.00 a day for internet/phone access (I checked email on my phone, once..) which I was told on check in that it was free under my convention price.

Marriott and this hotel refused to remove the charge after I contacted them telling me they offer no free access/phone service.

Will avoid Marriott after this bad experience.

I parked in the garage for an Orioles game. A little expensive but a short walk.

Was there attending a conference in Baltimore. A reasonably place, but it doesn t have a free WiFi!!! Nicely kept rooms and good staff

Rooms are clean and well kept. Beds are comfortable minus the pillows. Bathrooms are clean, but the the rooms are slightly outdated. Location is close to lots of food and the stadium. Overall nice hotel.

Great location and great hotel. Very modern and clean. The self serve happy hour is nice touch. The rooms are very clean and well kept. Just note when leaving property take a right away front the strip club. Especially if you have kids that part of town I would guess at night not so safe. The Inner Harbor is easily walkable as there isn't much around the hotel itself.

The worst mattress EVER!! We had to check out of the hotel due to the poor quality of the King sized mattress!! Do not stay at this hotel!!

Everyone was very professional and well knowledgeable of any question that was ask of them. We came to my sister-in-law funeral service. And brought along her 2 sisters and my husband from Virginia. They could not stop talking how please they were with everything. Both were in there 90's . I am grateful for the time spent there. Also my husband and I did our honeymoon at Williamsburg Marriott.
Once again thank for everything.
Mrs Shirley Hunter

Decent parking prices and waking distance from the arena, bars and restaurants.

Beautiful hotel. Great you events and meetings. Welcoming and kind staff.

Nice renovations done to the lobby area and convenient garage attached. The rooms are a bit outdated, carpet and furniture seems super old. The bathrooms are the only new things.

I always park here for Orioles games. The price is always $20 and I appreciate how close they are to the stadium. The staff is always really nice and there is always lots of parking.

The bed in our room was broken, but the staff immediately moved us to another room, and we appreciated their quick attentiveness. The air conditioner in our room struggles to cool the room. Other than that, the room is very nice and the staff is polite.

Nearby construction and fire department is too loud

What a bunch of horrible reviews on here. I was worried after reading this crap when my conference hotel reservation got switched from another hotel to this one. I have stayed in a lot of hotels, and this one is great, particularly the staff. They are attentive and really pro-active in making the experience great for the guests. The room is clean, modern and large. Workout room is smallish but adequate with filtered water, complementary towels on every machine and complementary oranges. The lobby is large with plenty of seating, a concierge and a security guard. Negatives include understaffed restaurant/bar which closes a bit too early and no free wireless in the rooms (it is free in the lobby). This is a solid hotel with outstanding staff. Not a five star hotel, but a clean modern and well equipped four.

Huge hotel with wonderfully large rooms. Very clean rooms however in need of some updates. Coffee maker in room. Close to lots of city life activities with lively on property eating and drinking options. Parking on property is $29 per night and under cover with convenient elevators on each level.

Met a friend at this hotel. Very nice inside with multiple dining options. Very close to inner harbor and the ball park.

Attended a gala at the hotel, parking was easy, staff were super friendly. Hotel was clean as we're the ladies rooms. Over and it was wonderful. Oh and do was the food.

Room was very nice. Bed was comfortable compared to some places I've stayed. Content appropriate for our event was broadcast over the television.

This is the first hotel that I have been to in the past 10 years that makes you pay for WiFi (unless you have or make a Marriot account). Seems like that are trying to shake you down for a service that comes standard at 99% of hotels across the world in the 21st century. Also, they advertise in the rooms that the Fresh Bites are offered 24/7, but if you ask for room service past 11 PM, you will not be served. Overall this hotel seemed to be offering a discount service for a non-discount price. I would not stay at this hotel again when there are comparable hotels nearby with better amenities.

A beautiful place with an Exquisite convention staff.

Night manager (Mike) tried to keep me in room with a constant high pitched whistle until i packed up and was going to leave.

Wonderful facility. Gracious support staff. Worst garage entrance ever.

Comfortable rooms, clean facilities, friendly staff

We called for new blankets because the ones we had was dirty, they never came. We informed them of our dissatisfaction the next morning and they had the housekeeping manager stood by. She told us she would bring us new blankets, she never did. Our remote didn t work neither. So we couldn t watch tv the entire stay. I asked for a room upgrade because of my rewards status, she told me none wasn t available , even though she never looked. I never complain but this room was horrible. Very dissatisfied.

Hosted a very nice opening day event ...I had a great time

Great hotel Lillian and Rhonda are great at the front desk they will happily help you with your needs for food, excellent rooms and a great check-in experience! These ladies are key to the Marriott brand and they show caring and respect for the Marriott Customers!

Hotel was a little disappointing visually, rooms were clean. Located in a nice area in the city, two blocks from Camden yards, four blocks from the inner harbor. Breakfast in the morning was good.

Great location to take the family and relax. A must stop if you are in the Baltimore area.

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Expensive, terrible service. Parking has a ridiculously high fee, I've never stayed at a hotel that charged for parking. On top of that they charge an outrageous fee for WiFi. Will not be staying here or recommending this hotel.

I was here for a Conference. I was not impressed with the way the conference was set up. Food was served in the hallway with vendors set up and people trying to walk. The setup made everything congested.

Terrible outdated hotel that has lost it;s charm. The desk and bureau are totally messed up. Age has caught up with this place

Stayed here for a conference. Room was clean and spacious, and staff were friendly. Starbucks coffee in the lobby was good. Close proximity to convention center, restaurants, and bars.

This is a great hotel very conveniently located to everything worth while in Baltimore. Only footsteps from Camden yards and easy walking distance to the inner harbor. Make sure to check out the Pratt Street Ale House!