We called for new blankets because the ones we had...

We called for new blankets because the ones we had was dirty, they never came. We informed them of our dissatisfaction the next morning and they had the housekeeping manager stood by. She told us she would bring us new blankets, she never did. Our remote didn t work neither. So we couldn t watch tv the entire stay. I asked for a room upgrade because of my rewards status, she told me none wasn t available , even though she never looked. I never complain but this room was horrible. Very dissatisfied.