Auto*Mat Review

When you are in business in the automotive industry for 63 years, there's simply not much more that you need to know as a consumer. Automat is a reputable, family-owned company that prides itself on accurately meeting the varied needs of people seeking to individualize or restore their cars. THAT is a tall order on it's own merit. To have done this successfully for so many years is reason enough for me to be a very satisfied customer for the past 35 years. Most recently, needing a set of custom-made, embroidered mats for my Turbo Espirt, Automat absolutely 'nailed it'. I could not be happier with the finished product. Not sure why you'd ever buy a Lloyd mat when you can have a set of custom-made mats from Automat. Give them a call and tell them Bob sent you.....

I went to several places to have my interior done on my 48 Ford pickup and I decided to go with Automat which turned out to be a great decision. Tim and his crew were instrumental in the design & installation of a high end leather interior, they helped me select the colors which turned out beyond my expectations. Sal and Darren were excellent in their craftsmanship. When I first saw the finished project, it blew my mind, I was speechless. The You Tube video Street Rod Pick Up tells the story. Check it out and see for yourself why this is a 5 star plus job by Automat. Thank you Tim and your crew for making my dreams come true.

Walter A. Hertler

I ve never been more excited about a new vehicle than I was..........waiting almost a year for my new ocean-blue Jeep Gladiator.
We ve added it to our lives as our Beachmobile for our seven grandchildren. But I was hell-bent on a white interior, unavailable from the factory. Tim at Automat not only assured me he could do it, but gave me the encouragement I needed.
The finished product is amazing. Quite literally, our blue gladiator with white vinyl interior is a traffic stopper. With the top off, it is the ultimate beach toy.
Automat is more than an interior company.....it s a confidence company!!!!

Don't waste your time. The owner is so disorganized once you leave your car there you won't see it for a while. He makes promises he can't kerp. He does good work but it's not worth the aggravation.

I have been a Proud Customer since 1976. Automat has taken all my cars over the years to a Better and More Enjoyable Level.
In February 2014 Automat started Restoring my 1964 Amphicar. It is now better than Original Condition !!
They have also Customized my 2007 Toyota FJ Cruiser, 1972 Volvo 1800 - E, 1973 Volvo 1800 -ES, 1966 ALFA Spyder, 2008 Audi R-8, 2002 Mercedes CLK 430.
Their workers are Truly the Best in Mechanical, Electronics, Upholstery and Solving Problems !!!!!!!!
The Craftsmanship is PERFECT !
The Completed Work was on Time !
You will be Very Happy with the Results from Automat
Jeff Elson - Westhampton

Had my dashboard wrapped along with my headliner and pillars. Top notch work from Tim and his crew! Thank you!

I went to AutoMat Customizing & Restoration for help with the restoration of my 73 Eldorado.
I m glad I did. I m happy with the results. I trust their advice and I plan to use AutoMat again.

Save your time and money go anywhere else! Absolutely the worst! They lost some of my car parts and they charged me 3 times what they should charge anyone for a basic job. The mechanic has a nasty attitude and the owner doesn't care about anything but money. Find anywhere else to go but here!

Auto-mat is the best they have done all 5 of my show cars and most of the other cars in the cadillac club they are totally reliable and the quality of the work is outstanding , HIGHLY RECOMMENDED FRANKIE D CADILLAC CLUB OF LONG ISLAND / BROOKLYN / QUEENS

Forever grateful to Tim and Richie at Automat. Whether providing expert repairs on new problems or correcting some serious issues from prior work, they have excelled. They have a lifetime of experience and it's a pleasure having one shop that can handle any problem.

Very professional great work. I have a 1969 F-100, they did a custom tonneau cover for the bed. Will bring my other cars to them.

Terrible attitude they think because they've been around for 60 years they can overcharge and do bad work.

I Had my 71 Camaro interior done several years ago I was very satisfied then getting ready to go back to get my 70 Monte Carlo done, I wouldn t use anyone else s, Tim took the time to walk me through the hole process! GREAT PRICE GREAT JOB!!!

Nice people doing great work. My custom made seat covers are nothing short of PERFECT.

I can't say enough good things about my experience at AutoMat Customizing & Restoration.
I was struggling with terrible seats in a car I loved. Automat completely rebuilt my seats with custom cushions and lumbar support, problem solved. Tim not only spent time going through various solutions with me he accommodated my timeline despite being super busy preparing for a car show the following weekend. The craftsmanship is beautiful, thank you Matt. The service and quality at AutoMat is amazing. Thanks guys.

No one there to provide assistance other than an older man who didn't say one word ..

I was looking for the option that said 0 stars but didnt get a chance to do so . If you are looking to get your money's worth please go somewhere else. I m sad I did not research before going here but this was by far my worst experience. Buyers be aware and go else where bad service and overpriced.

Let me start by stating that had I have known about AutoMat before I started my project I would ve used them for my entire restoration, not that I m not satisfied with my shop in NC but AutoMat is local and I m completely satisfied with the work they did. Wait that s an understatement I m super satisfied with the work they did. Tim was so professional, without an appointment he spent hours with me and it seems that he knew what I wanted without me being able to explain it to him. The actual work that was done is phenomenal!!! I will recommend AutoMat to all of my car guy buddies. Please go to there YouTube channel and watch some of their builds, then let them do your project for you. YOU WILL NOT BE DISAPPOINTED.

Tim & his crew did outstanding job of repairing my convertable top which was not going up or down and replacing the rear window on my 2002 Mercedes 500 SL
The car is like NEW again & I no longer have to worry about inclement weather.
I would highly recomend AutoMat for any resoration or repair, friendly & professional service by the entire staff.

Very nice place they do good work but very expensive

Worst place ever! do not waste your money they are professional thiefs, charge me over 700$ dollars yust to remove some padding from the sides of my driver seat cushion and even had an attitude wen I complain is not a good job . Solve my problem for 50$ dollars in a shop in the Bronx . Please people don't waste your time and money .

Tim knows his craft well. My 1965 Mustang had a new top installed from another shop luckily Tim and his crew were able to fix the alignment issues without breaking the bank.

So, I used them to re-create boat cushions which turned out nicely, then I gave them my cockpit cover from the boat, they used the old one to create a new one, the velcro tabs don't reach each other and half the snaps don't reach the male counter parts, so I have to use extenders which fall off occasionally, I tried to get them to fix it, but they stopped replying. Now I have a convertible top to fix, but not here!

Tim and his crew did top notch work replacing my convertible top on my Toyota Solara. When the top did not come in on time due to Covid, he got me rescheduled 6 days later which for a place as large and busy as AutoMat is no easy feat. Excellent fit and finish, as well as punctual. You certainly get what you pay for, and would use Tim and company again. Thank you guys so much.

Occasionally, one comes across a super class, ethical and professional company. Automat defines quality, customer service and the art of ethical business. Tim Browner, owner and President of Automat is by far the most amazing auto professional I have met. Tim and his team transformed my 1955 truck form a nice truck to a world class beauty with modern engineering redefining the art of owning a classic car. Furthermore, up to two years after the initial work, Tim stood behind his work and repaired and fixed items that he deemed he was responsible in the first place - and he ate the cost. I can;t wait to get a nice bonus to take my second classic car - a 71 Camaro SS -to Automat for a makeover. Tim and Automat are 100%. 5 Stars all the way.

We had door panels repaired on our 2006 Mustang in December 2015 and had no issues. We got an estimate and were able to schedule the work within two weeks. I would use them again.

Tim was informative and professional and a pleasure to work with...I felt secure leaving my car with him for a detailing, painting front bumper, and renewing all my wheels. I highly recommend AutoMat

They tell you to bring your car in for an appointment and dosen't even get looked at for 3 weeks.

Did a great job on a new soft top for my 2004 Mustang - used genuine Ford replacement top. Very impressed with Tim and his staff - took me through a tour of his shop. Eventually went back to Automat to have new front bucket seats installed and re-upholstery the back seat to match. Tim was helpful and took the time in matching the upholstery with the rest of the interior. The bucket seats look great and had no problems - my 2004 Mustang went from dull to Hot Rod. In addition Tim did a few extras on my Mustang at no cost. I came from Westchester to Automat - well worth it. I will use them for future projects. Rob D

I have been doing business with AutoMat for a number of years. They do the best job they can possibly do and the Properietors Tim and Roger and all the Staff there are very amenable. I think of all the years I have been providing them business I may have had one disagreement with them and in the end I may have overreacted. They go out of their way to do the right thing. Regarding cost this is my approach. I get an estimate. If I think it's high I don't have the work done and that is what I do wherever I go. In this World we get usually what we pay for. Simply put if you want quality work go to AutoMat if you want to take the risk go somewhere else.

I called them to re-do my motorcycle seat as it was very uncomfortable. They advised me they do such work and to bring down your seat for an estimate. I met Tim (Owner) who was welcoming at first and greeted me with a smile. We spoke very briefly about how he will make the seat more comfortable and then said it was $200. When the seat was done it was more uncomfortable than before. After getting into a heated argument sparked by Tim's unnatural way of handling a customer's simple statement that "I am not happy with the result and craftsmanship, may you please fix it", he stated "I added foam on top of the existing material if you don't like it go buy another seat" I had told him that this was not what we agreed upon, please either do what we agreed upon or return my money. He insisted this was what I wanted and refused to fix it and after insulting my grandfather and I walked away with no urge to satisfy his customer. This is not a real way to run a business.

Went to Automat for custom interior work on my 2018 Dodge Charger. They exceeded my expectations!! The car looks great and I get constant compliments on the interior work. Thank you Automat!

Tim and his team are the BEST!!!!!! We have a 25 year old BMW convertible and the interiors were completely cracked and ruined. We thought there would no hope for our fun little car. I did compare Automat with other companies from the Hamptons to Nassau county. Tim was the most knowledgeable, caring and very fair pricing. They were spot on about how many days to get the leather, mats etc and also spot on how many days to redo the entire car. We are THRILLED and wish we had another car to give them! The car looks brand new!!!!!

They did a great job on my 1979 trans am and also did work on my 1981 Cadillac Eldorado.
Thank You Tim and his staff....

Every time I purchase a OLD car, chances are ill be visiting Tim and the team at AUTOMAT, to transform It into a CLASSIC car.
What I've found with most old or restored cars, although they may appear beautiful on the outside, the interiors and stereos where you spend your driving time, has not been brought up to the standard of the exterior, some times because of cost of the restoration, and or lack of availability of the origional materials.
my recent purchase was a 1959 MORRIS MINOR, a beautiful car, with a sad interior, and a lack of available interior materials.
Tim, from on line photos, matched the materials, and made every soft part of the interior, from the photos, in his shop, including the cushion materials inside the seating. The seating experience has the feeling of a new car.
over the years Tim has done the work on the following cars, new and classic for me
61 Corvette- seats, carpeting, stereo
57 thunderbird- seats, engine detailing, stereo, door cards
65 international scout- rubber flooring
61 Willys station wagon- glass replacement, headliner
69 MGC- stereo
2014 porsche 991- dynamat entire interior
2012 Roush Mustang- rebuild/reshape seats for comfort
66 Mustang-seats, carpeting, stereo
59 Morris Minor- seats, door cards, floor mats
Thanks Tim for all of you good work
Harvey

Great experience. Reasonable price. Friendly help by Tim.

AutoMat is a family run business and they make every customer feel like they are family!! I have dealt with them for a loooooongggg time and will continue to always give them my business because their work is INCREDIBLE along with very fair pricing!! They can literally do ANYTHING you dream of!
Dana Belmonte

Combines the best of old Deadwood with modern amenities.

Got new seat covers installed and I couldn't be happier. The folks there were nice and accommodating , I would highly recommend them for any work you need

They do high end, custom and restoration work on interiors and tops. I believe they also perform total custom vehicle fabrication. Had a great time at their annual car show 2018.

I would like to take this opportunity to let the world know that I m tickled pink with the outstanding and professional work AutoMat has done on the installation of a manually-operated convertible top for my MR2 sports car.
Without hesitation, I am recommending AutoMat to anyone who wants the highest quality of workmanship for their car. I definitely would give AutoMat the maximum stars possible. My new top fits like a glove, it opens and closes with ease, and it has a nice, tight fit when it s closed.
Now, be advised that I am writing this recommendation, not one or two days after, but a few weeks after the work was done. I m doing this because I wanted to be absolutely sure that I am 100% satisfied with the work done before I go endorsing anyone, and I certainly am - there have been no leaks at all considering the car is not garaged and it has already been through four heavy rainstorms and half a hurricane! The top still opens and closes with the greatest of ease, and it really looks terrific as if it were installed yesterday.
I know for a fact this convertible top installation was not an easy install. I once had it done several years ago by a shop who claimed they were experienced, but they ended up doing a botch job and had my car in their garage for three days when this is really a one day job. That cheap top they installed did not last long, so when I decided to have it replaced because the quality of the top and the installation was poor, I began to search around for another company to install the new top. I was quite surprised to learn that some shops simply turned down the job because it was either too complicated, they were too busy, or maybe they just didn t know how to do it. Some shops took my name and number and said they would get back to me with an estimate. They never did.
It was through a show-biz friend of mine that I learned about AutoMat.
I want to mention that every employee I met at AutoMat was very professional, courteous, and helpful in addressing any question or concern that I had. The name of the gentleman I worked with is Tim, and I strongly recommend bringing your car in and speaking with him first to discuss what you would like to have done. It ll cost you nothing to find out how reasonable first-class quality work can be. Tim listens carefully to what the customer wants, or has to say, and he can offer valuable input or options to your ideas stemming from his years of experience. And when it comes to doing the work on time, my car was ready for pickup when promised. In my case, the same day.
Last but not least, there were no add-ons or surprises to the bill. What I ended up paying was exactly what he quoted me at the beginning, nothing more. Now that I have seen and experienced the excellent quality of work AutoMat has to offer, I will no doubt be going back for future projects. AutoMat is now my go-to place for any upholstery or convertible top work.
Give them a try, visit the shop, you ll see what I mean.

In response to comments by A Nonymous regarding his BMW Z4:

This was an honest mistake for which we apologized. The gentleman with the BMW Z4 was graciously toured through our facility, and all the information on his requirements were recorded. Unfortunately, after researching the costs of parts needed for the repair his quote was accidentally filed with paperwork for another customer. A few weeks later we found his paperwork and apologized for the mishap -but it was too late. It actually would have been more productive for him to touch base with us again instead of writing an unnecessary negative review.

Great place, to take your classic car to!!, Tim,Richie and Rodger, truly do the right thing in every respect, I highly reccomend their professional and freindly service!!!

I have been doing business with AutoMat for many years. They have done both large and small jobs for me. I have had Mechanical, Electrical, Upholstery, Complete Sound System, Body and Custom Work done. They've never disappointed me or any of the many customers I've sent to them. For any of your Automotive needs, give Tim at AuoMat a call. You'll be glad you did.

I have been dealing with AutoMat for many years. Tim and the crew are a class act.His estimates and time of completion have been accurate. His workmanship is second to none.One of my cars has Ultra Leather and one seat was not up to my standards. He matched the leather and repaired the seat to such perfection no one knows it was repaired. I highly recommend AutoMat.