Auto Bavaria Midrand Review

Service department is always happy to assist. Thank you Kim, Manuel & Jacob. You are all doing a fantastic Job!

For me it was my first time time there, some of the guys are slow it takes me nearly 1hr to pick up my car there,

Very nice and clean, I don t think if you come here looking for a car you would workout Empty-handed.

I drove in at BMW Midrand around 14:28. By 15:15 I was driving out. My vehicle showed a msg that breakpads need to be replaced. Piet gave me an excellent service, that was beyond my expetation. Thank you and thank you Piet. My Xmas gift came early this year.

I like the new space , nice and convenient. Was poping to check out a certain car. Got great service from Anthony

Excellent service from Service Advisor Andries 10/10

beautyfull new premisis fantastic service and sales people are on the ball will recomend anyone to buy a new or used car there staff very helpfull and friendly and willing to go the exsta mile

State of the art showroom and service centre! Sue-Marie and other staff must also get 5 for efficiency and giving the extra mile to customers!

Great service! Service consultant walked my daughter and I to the Uber and arrange Uber driver to pull into workshop entrance. He held my daughter whilst I was transferring our luggage from our car to the uber.

Who would have thought things would go from bad to worse. Easily the worst dealership I have used out of the 4 automotive brands I have used in my lifetime.... even Ford is miles better than this. Without getting into details.... stay away from BMW especially BMW Midrand by Waterfall and Simon Kruger!

You won t get a better BMW dealership in South Africa from sales to the parts department excellent all around and one of the most beautiful car dealerships I ve seen

Great service and cheaper than all other BMW dealerships for a windscreen replacement.

After years of fantastic service my last visit was a disaster. DISASTER !!

GIVE THAT MAN A BELLS!

Had an issue with my Mini at a different vehicle service station. Phoned JP Reyneke at Auto Bavaria Midrand (Mini Sales) for help. Within 30 minutes he had sorted the problem out with the service station, explained to them how to fix the problem and called me back to give me an update.

Best customer service I have received all year!

Thanx JP for going above and beyond!

Top notch service from Auto Bavaria Midrand!!!
Kashen Chetty is a sales executive that knows what customer service is about and I hope that this BMW garage does not lose this rare gem of a person!

Best service i have ever recieved!!!! Highly recommend!

Nice place just got rude security
O

Lovely dealership. Very efficient & friendly staff. Coffee is great too

The best service ever. I v never been physically there. I completed my purchase of the BMW 330d via emails. Good and quick communication and honesty from the sales staff. Kobbette Marais is the best. She helped men throughout the whole process and delivered my Bimmer as perfect . Thank you guys.

I paid unnecessarily cost.. Battery not Charged as per invoice.. I got a Terrible Assistant.

Ultimate rip-off and lies!!!
I bought a 2019 BMW X5; with 8000km. Car registered in Jan 2020.
Guess what: old 2018 types fitted; non-run flat; and all 4 tyres patched.

I put my kids and my life at risk.

BMW is completely unscrupulous. COMPLETELY UNSCRUPULOUS...UNBELIEVABLE

Absolutely incredible service from the moment I walked in, to the time I left. Even the small touches like the barista-made cuppaccino added so much to the experience. Lukhanyo Nogqala was my service assistant and he was brilliant and friendly. Really recommend this dealership!

Good professional service. Only downside is their ridiculous pricing on parts. Totally uncompetitive.

Great customer service even on a weekend. I have not interacted with them on a regular basis, but as start they are good.

This dealership doesn t even deserve any star,
I had the most horrifying experience with these guys.Booked a service with them and on the day they cancelled my booking while l was on my way there.I was given pathetic excuses about courtesy car being authorized by management etc.
Whn l took my car the following week,another consultant told me thy do not offer courtesy car,the opposite of what l was told
Weeks later l learnt that my tracker was deactivated or rather stoped working the very same day l took my car in for service
Iam happy to say l will never ever ever use these guys again or even recommend them.Such a disgrace fr the BMW brand

Wow..... One of the most best BMW designed showrooms in SA. If you love motor vehicles, this is a must visit. Has a customer experience of note for all racing fans, as they have a 'M' showroom section showing the muscle power.

Only schlep is entering and exiting the premises, some what of challenge. Other than that, a must visit place.

Well positioned BMW dealership, aesthetic pleasing. I pass the dealership every morning before sunrise and the showroom is almost every day differently lightend or displayed that makes it quite appealing to the eye.
Entry and exit roads is well planed and easy to access.
BMW has always been one of the most upper class vehicles and includes good after sales service.

I really loved the service I received from Autobahn. When my car was in repairs, I was kept up to date on every step they had to take to fix it.

One of my friend brought a car from here good agency

Terrible the staff act like they are doing you a favour

Amazing experience, stunning dealership always helpful and friendly special shout out to Kyle Dreyer for all his help.

Worst service ever.. Or no service.. Was at new car sales for almost 20 mins with no assistance.. Another couple walks in gets service is 2mins...is it a race thing.. Or did 8 look like I did not have money... Caused a nice but small scene... You lost a sale...

Very nice dealership. Went in the used cars area and walked around 3 times. Nobody was interested in me and the car I was looking for was not on the floor. So I left again.

Top class service here
Coffee and staff are nice and friendly

Arguably the best BMW dealership in Gauteng. Quick and effecient services as well as repairs. Special thanks to Hevashan and Deago.

I took my mini for service and was told that i had to replace a water pump. I did give consent to replace it and when i came later to collect the vehicle, i asked to see the leaking water pump that was replaced. i was told if i want to see that part i should pay for it. I paid to replace the water pump and how is it that i should pay again to see the replaced part?

Bad service!!!

Amazing dealership with state of the art facilities and a nice balance of new and heritage vehicles.

It is a car dealership. Nothing special in my experience there

Excellent service... Kobette Marais from used car sales was amazing... Love my new wheels. Thank you!

Excellent service I just 2ish I could get an invite to the BMW golf Day

Excellent service only issue I had was after the wheel alignment was done my steering wheel is off center slightly , will need to be adjusted

It takes them 30 Minutes to answer the phone. Then they transfer you to people that can't help.

I couldn't believe the price too expensive just for one head light problem R44500 madness

Awesome customer service, they know that the BMW brand is not a joke.

Had a terrible service experience. Felt as though I was undermined as a woman... It was only once I got my father to intervene did I get the proper service and my car was returned to me in a better state