Atlantis Casino Resort Spa

Atlantis Casino Resort Spa Reviews

Reviews 6055
4.3
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The check out time is at 12pm but the room service...

The check out time is at 12pm but the room service start trying to open the door around 9am, even when you have the do not disturb sign at the door. The food is very good and the restaurant staff are always looking for a way to be helpful.

Gaming is ok. Too smokey. Rooms are clean and comf...

Gaming is ok. Too smokey. Rooms are clean and comfortable, but there were a lot of noises, including a busy hallway, an alarm that was set for 5 am, and housecleaning that wanted to clear at 7:30 am on a Saturday.

The steakhouse is really good.

Only stayed here for a night but didn t really fin...

Only stayed here for a night but didn t really find anything special about it. Smelled Smokey and the room furnishings were kind of old and out dated. Plus, getting to my room was a whole ordeal.

Always a great stay. Staff goes out of their way t...

Always a great stay. Staff goes out of their way to ensure things run smoothly. Especially love the rooms higher in the building. Tough dilemma though, you can either choose a mountain view or a twinkly lights at night downtown view. I chose the downtown view.

Went for the buffet. Crab was excellent. Plenty of...

Went for the buffet. Crab was excellent. Plenty of choices overall, carver stations provides a very nice selection of meats. Plenty of endulgences for sweet tooths. Restaurant was clean and furniture was in good shape.

Never booking here again. Made a reservation a mon...

Never booking here again. Made a reservation a month ahead for a jacuzzi suite. Coming from out of town they had canceled our suite for a regular room without notifying us. Ruined my husband's birthday weekend. Management said they were a busy hotel. It doesnt matter if we had a reservation. At least it would have been nice to be notified before we showed up.

Horrible experience. After moving across country, ...

Horrible experience. After moving across country, friends/family gave us gift certificates. However, when we got there early to use the gym to de-stress it was apparent that they did not monitor the gym (kids were running around unattended & one ended up falling down/screaming & throwing water on me). Also the noise level in the spa was not relaxing/staff also clearly didnt suggest that folks keep their voices down. Several other women were complaining that they "should of gone to the GSR/nicer spa." Furthermore, the shower I used had a drainage problem/was badly leaking water into the locker room which staff stated that "they were aware of, for months" after I reported the problem. I & my tired spouse were also overcharged which made us late for dinner (they had to figure out how to back-out all of our charges even though I gave them highlighted details beforehand). Bad service/stressful loud environment/lack of detail at cashiers = we are never going back there again.

I like playing Keno while I dine. I especially en...

I like playing Keno while I dine. I especially enjoy playing the seven games ticket. Mark your ticket, order your food, be served by very competent and friendly servers, watch the Keno games pop up and see if you won, finally you're through eating and get to enjoy a hot drink with a delicious dessert.

Went to Tucan Charles Buffet. The food and atmos...

Went to Tucan Charles Buffet. The food and atmosphere were great. The only thing I would mention as a negative was the very slow cashiers to get in. Only 3 people ahead of me and took almost 10 minutes to pay.

Okay

This place will rip you off as much as the pepperm...

This place will rip you off as much as the peppermilll and GSR and Western Village, I actually had more fun at Bonaza. Oh also watch you stuff cause people will steal stuff from ya. And they won't do anything about it. I got 30 bucks jacked from me. The security won't do anything, they even tried to steal 100 bucks from me because they didn't believe the 100 I put into the machine break it. It was mine, hella messed up. They are complete rip offs trust me. The only real winners are old people and platinum player or diamond player, so good luck, if you want to be ripped off this is the place same with GSR, and PepperMill.

Atlantis Casino Resort Spa

Atlantis Casino Resort Spa

4.3